Business Details
About
Hotel
Nestled in the Massachusetts suburbs is our DoubleTree by Hilton Boston-Rockland hotel. Decorated with soothing blues and charcoals, you’ll find a peaceful getaway on the south shore of Boston. This suburban area is the ideal location for social events, business trainings, and university visits. We’ll welcome you with a warm DoubleTree Chocolate Chip Cookie upon arrival and plenty of other amenities to make you smile.
Unwind after a busy day in Boston in a spacious room on one of our five floors. Choose a larger corner room or one on the fourth or fifth floor with a microwave, mini-refrigerator, and high ceilings. Wake up to your favorite breakfast options at our hotel restaurant. Pull the black-out curtains to sleep later and then sit down to a relaxing lunch. Order room service for dinner and eat in the comfort of your room, watching the 55-inch HDTV. Stay connected with complimentary WiFi, and get work done in the business center.
Whether you’re here for one night or a long weekend, you’ll appreciate our amenities including a 24-hour fitness center and on-site restaurant serving breakfast and dinner. Make time for your workout in the 24-hour fitness center with all the equipment you need for a rewarding workout.
Location
DoubleTree by Hilton Hotel Boston - Rockland
929 Hingham Street, Rockland, MA
02370, United States
Hours
Reviews
4.1
725 reviews
5 stars
340
4 stars
229
3 stars
69
2 stars
35
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many guests praised the friendly and accommodating staff, highlighting individuals like James, Phil, and Carmen for their exceptional service.
Room Cleanliness
Numerous reviews mentioned issues with room cleanliness, including unmade rooms, dirty bathrooms, and unpleasant odors.
Amenities
Guests expressed disappointment over the lack of amenities such as a functioning pool, microwaves, and refrigerators in rooms.
Maintenance Issues
Several reviews noted maintenance problems, including broken fixtures, poor water pressure, and outdated facilities.
Breakfast Experience
Many customers were dissatisfied with the breakfast options, noting that it was not included in the stay and that the quality was lacking.
- KPKes ParakininkasNov 6, 20255.0Staff is great. Rooms and place is clean. Food is very good.
- EKE KOct 31, 20252.0This hotel and the experience leave a lot to be desired. I was traveling for business and there was one individual at the front desk who claimed our rooms weren’t ready when we arrived far after check in time. When they changed shifts, the gentleman after him finally got us our rooms. Another traveler in the lobby said that’s always how it is here. The website also states that free breakfast is offered but that’s not the case. The rooms are also quite old and outdated, but I’ve seen worse. There’s no mini fridge or microwave either. I would not return here.
- MNMichael NimeskernOct 23, 20255.0James at the front desk completed my trip! He made sure I was taken care, extremely well spoken and respectful. Thank you James!
- MHMichael HannonOct 20, 20255.0I went for function. There's a bathroom in the back for guests at the function
- RCRich COct 13, 20252.0Extremely disappointed with our experience here. We came for a wedding and the couple getting married reserved a block of rooms. Not only was everyone spread throughout the hotel nowhere near each other on all different floors when people showed up rooms weren't even ready. People traveled there and needed to get ready for the wedding that evening and had to use other people's rooms to get ready on time. Personally for us two couples had to come to our room to get ready. People needed to shower and the ladies needed to do hair and makeup. One bathroom for 6 people to get ready. The front desk employees were nice the entire stay but the attitude towards the rooms not being ready was oh well nothing we can do. The two couples came to our room with everything they brought and decided to make the best of it and at least enjoy the famous double tree cookie which 3 of the 4 cookies were either stale or old. It was disappoint and aggravation with everything. The day we arrived we got to our room and there was literally one towel just one. My wife had to search for a cleaning person to get more towels. She was given one then told they would bring more which never happened. The following day she had to search for a cleaning person again so the worker was inside the room and instead of bothering to ask this time she just grabbed several towels from the push cart. There was also one roll of toilet paper in the bathroom just one and again my wife had to search for more just like with the towels. I don't typically write reviews but the frustration and disappointment with this hotel i feel I have no option but to let others know. For the prices we paid there are less expensive hotels with better service and they typically come with a complimentary breakfast but not here. There wasn't much difference than being at home we had to do everything ourselves plus host others in our room.
Frequently Asked Questions About DoubleTree by Hilton Hotel Boston - Rockland
What are the check-in and check-out times at DoubleTree by Hilton Hotel Boston - Rockland?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free parking for guests?
Yes, free self-parking is available for guests at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features accessible parking and an accessible elevator.
Are pets allowed at the DoubleTree by Hilton Hotel Boston - Rockland?
No, pets including cats and dogs are not allowed at the hotel.
What dining options are available at the hotel?
The hotel has two restaurants offering breakfast and dinner, and a bar is also available on-site.
Is there a fitness center at the hotel and is it free to use?
Yes, there is a 24-hour fitness center available for free to all hotel guests.
What sustainable or eco-friendly practices does the hotel follow?
The hotel has eco certifications including ISO14001, ISO50001, and Hilton LightStay; it operates energy conservation and uses energy-efficient lighting.
Can guests use digital keys for room access at this hotel?
Yes, the hotel offers digital guest room keys for convenient access.
What nearby restaurants can guests visit besides those at the hotel?
Guests can visit nearby restaurants such as Lucca South Shore, Conrad's Bar and Grille, TK O'Shea's, and Seasons Cafe and Deli for a variety of dining options.
Are there any nearby cafes or coffee shops for guests to enjoy?
Yes, nearby options include Dunkin', Boost Nutrition smoothie and juice bar, Season's Cafe, and Farmhouse Baking Co for coffee and café experiences.
What professional or business services are available near the DoubleTree by Hilton Hotel Boston - Rockland?
Nearby you can find several professional services including MindMax (marketing agency), New Boston Marketing Group (caterer), Northwestern Mutual Rockland (insurance agency), and UBS Financial Services Inc.