Located in Rockland,MA, the Best Western Rockland is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the staff for being friendly and helpful, although some reported rude interactions.
Cleanliness Issues
Several reviews highlighted cleanliness problems, including dirty rooms and bathrooms, with some guests finding hair and unpleasant odors.
Outdated Facilities
Numerous guests noted that the hotel is in need of updates and renovations, describing it as old and tired.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Location Convenience
Guests appreciated the hotel's convenient location near restaurants and access to Boston.
WP
Wayne Palmatier
Feb 12, 2026
4.0
I was passing through on a work trip. Beatriz was absolutely wonderful when she checked me in. We chatted a little and she helped me practice my Español. She felt like the Tia that I never had. The room was clean, shower hot, and bed comfortable.
TM
taylor millar
Feb 10, 2026
1.0
Since no one on Expedia wanted to assist me and the hotel basically called me a LIAR….. I’ll share my experience here.
I’ll start with this, the main stairs to access the room were blocked off with caution tape for water damage. Ok fine, it happens.
We are told where our room is. Drive to the back of building, middle door, go upstairs take a left and we are the 3rd door from the end. Right across from our room is a very large window in the corner. For some added details, this hall is FREEZING! The carpet in front of our door is SOAKED and the windowsill, ceiling and glass are all covered in water and ice. But according to the hotel staff member that was spoken to I WAS LYING. Obviously not!
I even took a video as proof. But HAHA there is no way to upload that on any contact channel!!
Moving on…
Inside the room we were met with wires all over the floor, a toilet that gurgled and flushed on its own and a mini fridge that was stroking out every 15 mins.
The lamp/outlet was rusty and the clock on the side table was not working.
Soooo, as any person would I have decided to seek a refund for this stay. Unfortunately for all parties I was accused/assumed to be a lier so here were are. Here’s my proof and a little screen shot of the lovely customer service person for not helping at all.
SK
Shannon K
Jan 18, 2026
5.0
Very friendly helpful staff, clean rooms, good selection for cotinental breakfast
MS
mia sand
Nov 23, 2025
1.0
Honestly horrible hotels my family stayed in. We were here for sons soccer tournament and wouldn’t go back very old the room was dirty and moldy the smell in the room was so
horrible not an safe environment for children.
Frequently Asked Questions About Best Western Rockland
What is the address of Best Western Rockland?
Best Western Rockland is located at 909 Hingham St, Rockland, MA 02370, United States.
Does Best Western Rockland offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for all guests at Best Western Rockland.
What are the operating hours of Best Western Rockland?
Best Western Rockland is open 24 hours a day, 7 days a week.
Is there a special promotion currently offered at Best Western Rockland?
Yes, if you stay 2 nights, you will receive a $50 Best Western Gift Card.
How can I contact Best Western Rockland by phone or fax?
You can call Best Western Rockland at +1 781-871-5660 or send a fax to +1 781-871-7255.
Where can I find more information or book a room online?
You can book a room or find more information at the Best Western Rockland website: https://www.bestwestern.com/en_US/book/hotel-rooms.22056.html
What nearby places can I visit for coffee or a quick snack?
There are multiple Dunkin' locations nearby where you can enjoy coffee and donuts before or after your stay.
Are there any pet stores near Best Western Rockland?
Yes, Soapy Spot, a pet store, is located nearby if you need pet supplies during your visit.
Can I find other hotels near Best Western Rockland?
Best Western Rockland itself appears multiple times as a nearby hotel, indicating it is the main local hotel option in the vicinity.
How can nearby places enhance my visit to Best Western Rockland?
You can start your day with coffee at nearby Dunkin', shop for pet supplies at Soapy Spot if needed, and enjoy the convenience of staying at Best Western Rockland with its comfortable accommodations and free Wi-Fi.
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