Best Western Adams Inn Quincy-Boston

3.6
1475 reviews

About

Hotel
Located in Quincy,MA, the Best Western Adams Inn Quincy-Boston is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Adams Inn Quincy-Boston
29 HANCOCK ST, Quincy, MA
02171, United States

Hours

Reviews

3.6
1,475 reviews
5 stars
527
4 stars
407
3 stars
232
2 stars
108
1 star
201

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, mold, and pest infestations.

Staff Performance

While some staff members were praised for their friendliness, many guests reported unhelpful or rude service, particularly at the front desk.

Amenities and Facilities

Guests expressed disappointment over outdated rooms, lack of hot water, and additional charges for parking, which was expected to be free.

Breakfast Quality

The complimentary breakfast received mixed reviews; some found it satisfactory while others noted it was overcrowded and lacking variety.

Location and Value

The hotel is well-located near Boston, but many guests felt the price did not match the quality of the accommodations.
  • AS
    Abby Smith
    6 days ago
    1.0
    Rats entered our room and chewed through our bags and food at about 4:30am. Would have thought being on the third floor we were above that issue but sure enough they came out and woke us up in the middle of the night. Horrible and disgusting experience.
  • JG
    Josefina Gomez
    Nov 8, 2025
    4.0
    Room had a door to the next and it did not have anything in between them. So you could clearly hear the conversations and the kids all morning. The beds were comfy.
  • BR
    Brittnie Rascon
    Nov 7, 2025
    1.0
    Staff is extremely rude. The three African-American ladies who were in the front did not crack a smile not once not greet me not welcome me anything at all. In fact gave me attitude. The tub doesn’t work. There was some type of crack with a huge hole inside the shower that air was coming from. I was woken up at 4:30 in the morning by the people next-door yelling the beds Creek every time you move and the TV didn’t work.
  • CG
    Courtney Gorman
    Oct 29, 2025
    1.0
    So many issues with this hotel. Location is hard to get to, not good signs to find it. Had a mouse in my room and I was still charged half the price when I should have been compensated. Had to move to a new room at 4 am. The staff was not apologetic at all. Alot of noise from other guests in the hallway and next door.
  • DH
    Daniel Howells
    Oct 20, 2025
    3.0
    We stayed for 4 nights and were pleasantly suprised. The bed was very comfortable, staff happy and breakfast was simple but plentiful. On our last night, we were woken to the noise of a mouse in our room. I had seen the reviews that suggested this was an issue previously but mainly on the ground floor. We were on the 2nd floor. It did take the shine off an otherwise good experience. We reported the issue when we checked out. We were disappointed in the way that the receptionist responded - basically wasnt really interested or grateful that we had shared the information with her. It came across that she had been told of this issue before. The more we think of it, the more we feel disappointed as it was quite expensive and I had very little sleep on our last night trying to get rid of a mouse from our room!

Frequently Asked Questions About Best Western Adams Inn Quincy-Boston

Is breakfast included for guests at Best Western Adams Inn Quincy-Boston?

Yes, free breakfast is available for guests at the Best Western Adams Inn Quincy-Boston.

Are pets allowed at Best Western Adams Inn Quincy-Boston?

Yes, both dogs and other pets are welcome at the property.