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Hampton Inn & Suites Plymouth

4.2
(819 reviews)
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Business Details

10 Plaza Way, Plymouth, MA
02360, United States
(508) 747-5000
https://www.hilton.com/en/hotels/pymhshx-hampton-suites-plymouth/

About

HotelHampton Inn
The Hampton Inn & Suites in Plymouth, MA is conveniently located in beautiful historic Plymouth, MA. We offer a complimentary breakfast as well as a complimentary area shuttle within five miles.. Plymouth is currently celebrating the 400th anniversary of the Pilgrims landing this year, come and be a part of the celebration! We are located close to all the area tourist attractions, such as Plimoth Plantation, the Mayflower II, and Plymouth Rock as well as being near Edaville Family Theme Park and Thomas Land. We are also near several beautiful beaches. Our hotel features 122 guest rooms with 32 king studio suites. All rooms provide free WiFi and free wired Internet, 32-inch LED TVs with digital channels and free HBO, along with conveniences like refrigerators and microwaves and coffeemakers. Bathrooms include shower/tub combinations, complimentary Neutrogena toiletries, and hair dryers. Business-friendly amenities include desks and phones: free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily. Along with an indoor pool and a spa tub, this smoke-free hotel has a Precor equipped fitness center. For our business clients, we also have a business center with both Mac and PC computers, printers and offer faxing and scanning.

Location

Hampton Inn & Suites Plymouth
10 Plaza Way, Plymouth, MA
02360, United States

Hours

Reviews

4.2
819 reviews
5 stars
457
4 stars
202
3 stars
66
2 stars
33
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews praised the staff for being friendly, helpful, and going above and beyond to assist guests.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness, including sticky floors and stained furniture.

Amenities

The hotel offers a variety of amenities, including a pool, hot breakfast, and pet-friendly options, which were generally well-received.

Noise Issues

Several guests complained about noise disturbances from construction and thin walls, impacting their overall experience.

Management Concerns

There were multiple reports of poor management behavior, particularly regarding handling guest complaints and interactions with children.
  • LJ
    Lauren J.
    Feb 25, 2026
    5.0
    The staff here is phenomenal. Friendly. Professional. Responsive. Lindsay at the front desk deserves a big fat raise after this week. She is a customer service superstar and we are beyond grateful for her. She made our stay here 10/10. Thank you Lindsay and the team here at the Hampton Inn 🙏🏼 this has been a scary and challenging week for many folks and you guys made it comfortable and bearable. Thank you times a million 😊
  • SW
    Sharon Ward
    Feb 18, 2026
    4.0
    It was nice but there were little children running around and in the hot tub. Management eventually closed the hot tub so no body could use it the next day. Sad that parents can't watch their kids. Was supposed to be a romantic Valentines weekend for the two of us.
  • SB
    Susan Biggs
    Feb 18, 2026
    5.0
    I want to thank Kim for her help February 14 on a reservation error we made. She told us where to call and what to do. She even called us back a few hours later to check on how we had made out. I was extremely impressed that she called. We were not expecting her to at all which made her level of customer service totally above and beyond.
  • TG
    Trish Gilmore
    Feb 14, 2026
    5.0
    Kim was absolutely phenomenal!! We had a kid free night and booked for the pool and hot tub. Due to people not following rules it was closed. She was willing to do whatever she could to make it right.we advised we did not need anything extra. Later after things were open again people yet again had babies in hot tub which is why it was closed. We let her know what was going on and she handled it so professionally even with grown men threatening her. I cannot give Kim enough credit to her for how amazingly she handled herself with what she dealt with. I would return here for the sole reason of how amazing and professional Kim was. She's amazing professional and has some of the best customer service I have ever seen
  • CW
    Cjaisey Williams
    Feb 7, 2026
    5.0
    Jill have a warm and friendly getting at check-in/out. Clean, comfy cozy room and bed. Well-stocked breakfast (potatoes were pale as all get out though). Definitely would stay here again.
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Frequently Asked Questions About Hampton Inn & Suites Plymouth

What types of rooms and amenities does Hampton Inn & Suites Plymouth offer?

The hotel has 122 guest rooms including 32 king studio suites. Rooms come with free WiFi, 32-inch LED TVs, refrigerators, microwaves, coffeemakers, and complimentary Neutrogena toiletries. Bathrooms have shower/tub combinations and hair dryers.

Is complimentary breakfast available at the Hampton Inn & Suites Plymouth?

Yes, the hotel offers a complimentary buffet breakfast for guests.

Brand Certified Facts from Hampton Inn & Suites Plymouth

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