Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Welcome to the new Holiday Inn & SuitesLocated in downtown Pittsfield, Massachusetts, the Holiday Inn & Suites features a modern design throughout the hotel and all the essential amenities guests need when traveling. The hotel is located within minutes of area businesses, including Berkshire Health Systems, SABIC, General Dynamics, Wayfair and major attractions, ensuring a convenient location for all travelers.From perusing the halls of the renowned Norman Rockwell Museum to touring Hancock Shaker Village, you'll find plenty of great attractions near our property. The world-famous Williamstown Theatre Festival and Tanglewood Music Festival call the Berkshires of Western Massachusetts home. Our hotel's guests won't want to miss Colonial Theatre performances, just across the street.With 12,000 sq ft of diverse banquet space which can accommodate events from 5 to 1,000 guests the Holiday Inn & Suites is the largest event facility in the Berkshires and provides unbeatable service weather you are hosting your wedding reception or corporate conference with us.
Savvy travelers looking for a comfortable stay appreciate our amenities which include hotel-wide free Wi-Fi access and Fitness Center, indoor pool, guest laundry, and Elle Day Spa.Need to stay more than a few days? Don't forget to ask us about our new long term stay suites.We look forward to your visit!
Location
Holiday Inn & Suites Pittsfield-Berkshires by IHG
One West Street, Pittsfield, MA
01201, United States
Hours
Reviews
3.6
911 reviews
5 stars
295
4 stars
280
3 stars
153
2 stars
84
1 star
99
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, accommodating, and helpful during their stay.
Cleanliness
Overall, guests found the rooms to be clean, although some reported issues with specific rooms and facilities.
Parking Issues
The parking garage is under renovation, leading to complaints about the parking situation being inconvenient and unsafe.
Room Quality
While some rooms were noted as modern and comfortable, others had issues such as small bathrooms, poor water pressure, and maintenance problems.
Breakfast Quality
The breakfast buffet received mixed reviews, with some guests finding it basic and overpriced compared to other hotels.
- CVChris VNov 9, 20251.0First there is no on site parking, it is about a minute 5 walk in the freezing cold, in a not good area. When I entered the hotel, after I called to find out where parking was, I was informed they had valet, would have been helpful to know when I called to ask about parking. Reading the reviews it makes it seem as though this hotel has been renovated, this hotel is dated and worn. There is no complimentary anything, which is IHG brand standards that this hotel is breaking and should be fined for from corporate, also there is no “Brand Standard” Costa coffee either. This hotel is failing brand standards and needs a QA from IHG.
- WMWFGoogle MackayOct 20, 20254.0Upgraded nice and modern.However, as a business traveler, I need more of a desk to work off of than this little oval rolling table... Not to mention a lack of proper lighting in the room at night.
- STSara TrovaOct 14, 20254.0Everyone at the Holiday Inn and Suites was so friendly and accommodating. We had our wedding hotel block with them and they were so easy to work with- Grace Daley was wonderful! We wish the parking garage was complete but they offered free valet, which we appreciated!
- DUDoug UptonOct 5, 20254.0Old building that has been nicely updated within rooms. Baths are very small. No onsite parking at moment but have valet. Can walk to many places of interest. Quiet
- CLCarol LangOct 2, 20255.0Our room was nice and clean, we had breakfast there in the morning. Everybody was very nice at the front desk. I left my jacket in the closet in my room. They helped me out. I had UPS delivered. Indry was helping me get the jacket sent to me.
Frequently Asked Questions About Holiday Inn & Suites Pittsfield-Berkshires by IHG
Does Holiday Inn & Suites Pittsfield-Berkshires offer accessible parking?
Yes, the hotel provides accessible parking for guests with mobility needs.
What time is check-in and check-out at Holiday Inn & Suites Pittsfield-Berkshires?
Check-in time is at 3:00 PM and check-out is at 12:00 PM.
Are pets allowed at Holiday Inn & Suites Pittsfield-Berkshires?
Yes, pets are welcome at this hotel.
Does the hotel have a fitness center and what equipment is available?
Yes, there is a free fitness center with elliptical machines and treadmills available.
Is breakfast available for guests at the hotel?
Yes, breakfast is available at the hotel.
How does the hotel ensure cleanliness and safety during a guest's stay?
The hotel uses commercial-grade disinfectants, provides enhanced cleaning in common and guest areas, removes high-touch items, and has employees trained in cleaning and hand-washing procedures.
Are there dining options near Holiday Inn & Suites Pittsfield-Berkshires?
Yes, nearby dining options include Dewey's, 101 Restaurant & Bar, The Downtown Pub, Butter's Bar, Juice and Java, and One West Restaurant.
What attractions can guests visit near Holiday Inn & Suites Pittsfield-Berkshires?
Guests can explore the Norman Rockwell Museum, Hancock Shaker Village, the world-famous Williamstown Theatre Festival, Tanglewood Music Festival, and the Colonial Theatre located just across the street.
Is there a bar available at or near the hotel for guests to relax?
Yes, the hotel has its own bar, and nearby options include the Underground Pub, 101 Restaurant & Bar, The Downtown Pub, and Butter's Bar.
How can guests book rooms or find more information about Holiday Inn & Suites Pittsfield-Berkshires?
Guests can book rooms and find more information via the IHG Hotels & Rewards app available on Apple and Android, or visit the hotel's official website at https://www.ihg.com/holidayinn/hotels/us/en/pittsfield/ptfma/hoteldetail.