Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Conveniently located north of Boston—only 7 miles from Salem and 13 miles from Boston Logan International Airport—our hotel offers easy access to Route 1, Route 128, and I-95, putting Boston’s city center and top North Shore attractions within easy reach.
Explore nearby destinations like Salem, Gloucester, Rockport, and Cape Ann, or visit local favorites such as the Salem Witch Museum, the House of the Seven Gables, and Boston’s endless cultural offerings. Shoppers will love being less than 10 minutes from Northshore Mall and MarketStreet Lynnfield, while travelers headed to Cape Cod, Maine, or New Hampshire will appreciate our central location.
Enjoy thoughtful amenities including complimentary high-speed Wi-Fi, free parking, flexible meeting space, and modern guestrooms equipped with HDTVs, Keurig coffee makers, and mini-refrigerators. Business travelers will find us close to Lahey Hospital, GE, Amazon Fresh, Neurologica, and Samsung. Guests can also start the day with a workout in our 24-hour fitness center or relax in the heated indoor pool.
Hosting an event? Our hotel features flexible meeting space for up to 400 guests, perfect for business conferences, weddings, and social gatherings.
Discover comfort, convenience, and easy access to the best of Salem and Boston at Holiday Inn & Suites Boston-Peabody.
Location
Holiday Inn & Suites Boston-Peabody by IHG
1 Newbury Street, Peabody, MA
01960, United States
Hours
Reviews
3.5
1,217 reviews
5 stars
383
4 stars
331
3 stars
204
2 stars
119
1 star
180
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.
Room Conditions
Numerous reviews highlighted issues with room cleanliness, maintenance problems, and outdated facilities, including broken appliances and unpleasant odors.
Pool Availability
The closure of the pool was a significant disappointment for many guests, especially those who booked specifically for this amenity.
Safety Concerns
Several reviews raised alarms about safety issues, including loitering guests and the hotel being used for temporary housing, which contributed to an uncomfortable atmosphere.
Breakfast Experience
Guests expressed dissatisfaction with the breakfast arrangements, noting that it was not included and the options were limited and not as advertised.
- RFRichard ForemanDec 8, 20254.0The room was large, clean and comfortable but the water for the shower just barely warm enough to be tolerable. Add to that the fact that the shower curtain was not big enough to extend wall to wall and it made for a chilly shower experience.
- KVKerrin VicqueryDec 3, 20252.0It was pretty run down. The towel bar came out of the wall when I hung a towel on it. The room key cards kept having to be reprogrammed. The door itself was extremely hard to open when the card actually worked. The person that checked is in want very knowledgeable. I booked two rooms yet she only checked is into one so we had to go all the way back down to check into the second room. Where the heat didn't work so we had to change rooms. The pool wasn't open. That was a huge disappointment to the kids. It was the main reason we booked there. On the positive side the beds were comfortable. The rooms were clean. The breakfast at the restaurant next door was amazing.
- SWSteven Mendez (Pressure Washing)Nov 22, 20252.0Last ten years i have been coming from Maine to Massachusetts to see my grandson 1 weekend a month. He is non verbal autistic.. Because he loves the pool and has a special diet i ALWAYS get a room/suite with a kitchen and a pool. . Not happy at all. Reserved this " suite " because of the pool. My grandson loves the pool. 2 days before check in i got an email stating that the pool was closed. Had i known that I would have never have gone there. When I get there and get to the suite the kitchen is completely empty of all essentials. Plates,cups,cutlery, paper towels etc. I have never had a suite that advertised a kitchen not have the basics. I brought all the food but had to go find plastic silverware cups,napkins and plates in the lobby. Entered the room and it was hot, I mean unbearable hot. Turned downt the heat and nextorning found the heater was leaking. 1/8 of the carpet was soaked. Towel racks in the bathroom fell off the wall. The vent in the bathroom, which is located right next to the bed, roars like a freight train non stop. Extremely disappointed in.my experience with this hotel. There is a reason I don't go to motel 6 anymore but I would probably go there before this holiday Inn again.
- DSdavid stanleyNov 19, 20255.0Friendly staff, great customer service, welcoming hotel newly renovated looks good inside. Would recommend if you're in a crunch and need a place to stay for a short time or a week.. location isn't easy to get to but they have plenty of parking. Easy to maneuver inside and out...
- KKkate kochNov 14, 20251.0The staff was nice, as always. 🙂 HOWEVER, Room 444 was awful. The AC sounded like jet engines every time it kicked on, which was about every 15 minutes. We couldn't shut it off unless we wanted to be super hot or super cold. Bring your phone charger plug! Not a single USB port in the room. There was no microwave, the bathroom vent could not be turned off and was so loud. There were exactly 2 cups, two coffee pods and no working ice machines on the 1st, 2nd, or 4th floor. The pool was out of service. We stay in IHG hotels a lot while traveling and this one was the worst we've seen in a few years.
Frequently Asked Questions About Holiday Inn & Suites Boston-Peabody by IHG
What types of rooms and accommodations does Holiday Inn & Suites Boston-Peabody offer?
Holiday Inn & Suites Boston-Peabody offers 183 modern guestrooms equipped with HDTVs, Keurig coffee makers, and mini-refrigerators.
Is parking available at the hotel, and is it free?
Yes, free parking is available for guests at Holiday Inn & Suites Boston-Peabody.
Does the hotel provide any accessibility features?
The hotel has accessible parking and is mobility accessible to ensure comfort for all guests.
What health and safety measures are implemented at the hotel?
The hotel uses commercial-grade disinfectants, enhances cleaning of common areas and guest rooms, provides hand sanitizer, and disinfects or discards plastic keycards for guest safety.
Are there fitness and recreational facilities available on-site?
Yes, there is a free fitness center with elliptical machines and free weights, plus an indoor heated pool and hot tub available to guests.
Does the hotel offer free Wi-Fi and business services?
The hotel offers complimentary high-speed Wi-Fi in public areas along with a business center and flexible meeting spaces.
What are the check-in and check-out times at Holiday Inn & Suites Boston-Peabody?
Check-in is from 3:00 PM and check-out is by 11:00 AM.
Can I find car rental services near the hotel?
Yes, nearby car rental agencies include Budget Car Rental, Budget Truck Rental, and Avis Car Rental, making it convenient for guests to rent vehicles during their stay.
What nearby dining options are available around the hotel?
Guests can enjoy nearby restaurants such as Carrabba's Italian Grill and Ithaki Mediterranean Restaurant for varied dining experiences.
What attractions or services are located close to the hotel that guests might find useful or interesting?
Guests can visit Salem Witch Tours for entertainment and exploration. Additionally, Peabody Sports and Fitness is nearby for extra workout options, and Starbucks is available for coffee and snacks.