Overall Experience
Many customers enjoyed the immersive and fun atmosphere, praising the attention to detail and the variety of attractions.
Actor Performance
The actors received high praise for their commitment and ability to create a scary experience, with many guests highlighting their interactions.
Touch of Fear Pass
The 'Touch of Fear' pass was frequently mentioned as enhancing the experience, with guests enjoying the physical interactions.
Mixed Reviews on Attractions
While the main attraction was well-received, some smaller attractions were criticized for lacking actors and being underwhelming.
Customer Service Issues
Several customers reported dissatisfaction with customer service, particularly regarding communication and responsiveness.