Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rude behavior and poor customer service.
Cleanliness Issues
Numerous reviews highlighted concerns about cleanliness, including dirty rooms, mold, and unpleasant odors.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or poorly stocked.
Maintenance Problems
Several guests reported maintenance issues, such as broken amenities, low water pressure, and malfunctioning air conditioning.
Safety Concerns
There were multiple mentions of safety issues, including reports of unsanitary conditions and the presence of suspicious individuals around the hotel.