HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
With easy access to Boston, Providence, and Worcester, Holiday Inn Express Boston-Milford is the perfect choice for travelers. Located off I-495, our hotel is near attractions like Xfinity Center, Wrentham Premium Outlets, the New England Sports Center, Patriots Place and Gillette Stadium, home to the New England Patriots. For a taste of city life, hop on the MBTA train at the Franklin- Foxboro line for a short ride to downtown Boston, where you can explore, the New England Aquarium, Faneuil Hall, and Fenway Park.
Business travelers appreciate our proximity to major companies such as Milford Regional Medical Center, Milton Cat, Waters Corporation, Perkin Elmer, Dell EMC, and Hutchinson, all within five miles of the hotel.
Enjoy top-notch amenities during your stay, including a well-equipped Fitness Center and an indoor pool. Our spacious rooms feature free Wi-Fi and complimentary breakfast to start your day right.
Many guests noted that the rooms were clean and well-maintained, although there were some reports of issues like mold and bed bugs.
Staff Service
Customer service experiences varied widely; while some guests praised the friendly and accommodating staff, others reported rude behavior and poor handling of complaints.
Amenities
The hotel is undergoing renovations, which has led to some amenities being unavailable, such as the pool and hot tub, causing disappointment among guests.
Parking Issues
Several reviews mentioned limited parking availability, especially during busy times, which added to guest frustrations.
Breakfast Quality
The complimentary breakfast received mixed reviews, with some guests enjoying it while others found it lacking in variety and quality.
JM
Jennifer Manzella
Dec 26, 2025
3.0
The hotel toom is clean but the hot tub was filled with 30 people so we couldn't really use it and the coffee was cold. The TV isn't a smart TV so I recommend bringing a roku.
LN
Lea Norton
Dec 23, 2025
5.0
This is a great affordable hotel close to 495 with easy access to Boston. Close to many restaurants, shopping centers, gas stations, and more. Rooms are very clean, they have an excellent pool & hot tub. FREE complimentary breakfast which is quite good. Coffee maker & microwave in every room. Staff are lovely and very friendly & helpful. The only bad thing is limited parking near the front.
NC
Nathaniel Cain
Nov 14, 2025
5.0
Fine folks at the Inn! Shaz and the rest of the crew are pleasant, accommodating, and helpful.
CB
Christopher Borrelli
Nov 10, 2025
4.0
The Holiday Inn Express in Milford is in a really convenient spot right off 495, close to some shopping areas and the Milford Regional Hospital/Dana Farber Cancer Center. The hotel is currently under renovation, which seems to be pretty common for HIE properties lately. Parking is a bit tight because of all the construction containers out back, but otherwise it’s easy to get in and out.
The staff was friendly and helpful overall, but I did think it was a little odd that my credit card and ID were taken into an office during check-in, and they asked for the names of any additional guests. I’ve stayed at plenty of IHG hotels and have never been asked that before.
The renovated rooms are nice and clean — definitely an improvement. The older rooms are fine for a night or two, just nothing special, kind of a step up from a Motel 6.
Overall, it’s a decent place to stay if you need to be in the area. Once the renovations are done, it’ll probably be a much better experience.
DS
Diane S
Nov 3, 2025
1.0
BED BUGS!!! STAY AWAY FROM THIS HOTEL!
We were going to bed and found some bugs in our bed. I took one in a tissue to the night manager and he said they could be ticks as the hotel is pet friendly. He gave us another room two doors away. We checked the room and it seemed ok, so stayed there. The next morning I googled the photo I had taken of one of the bugs and found they were BED BUGS!!
I immediately went to the front desk clerk and told her. She acted surprised and actually seemed not to believe me. I told her that I needed to talk to someone about this and she pointed at a stack of business cards and said I would have to email the general manager. I did that yesterday morning, and no response yet.
We have had to take many precautions to hopefully make sure we didn't bring any home, and won't be sure if they worked for several weeks. I am very angry about the response from the desk clerk and lack of response from the general manager, Bijal Patel.
Since then, I have looked at the hotel’s reviews and it appears that they have a bed bug problem, especially on the first floor where we stayed. Since bed bug infestations tend to travel, I would advise anyone to stay away from this location!!
Can I bring my pet to Holiday Inn Express Boston-Milford?
Yes, Holiday Inn Express Boston-Milford is a pet-friendly hotel. We invite you to bring your four-legged family member along for a tail-wagging good time!
What types of pets are allowed at Holiday Inn Express Boston-Milford?
Dogs are welcome at Holiday Inn Express Boston-Milford, making it a pet-friendly hotel.
Is there free parking available at the hotel?
Yes, self parking is available for free at Holiday Inn Express Boston-Milford, including accessible parking spots.
What are the check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM at Holiday Inn Express Boston-Milford.
Does the hotel offer free breakfast?
Yes, Holiday Inn Express Boston-Milford offers a complimentary buffet breakfast to all guests.
Is there a fitness center available on-site?
Yes, the hotel has a free fitness center equipped with machines like treadmills and ellipticals.
Are there enhanced cleaning and safety measures at the hotel?
Yes, the hotel uses commercial-grade disinfectants, enhanced cleaning in guest rooms and common areas, with trained staff wearing protective equipment.
Can I use digital keys for room access?
Yes, Holiday Inn Express Boston-Milford offers digital guest room keys for contactless check-in and checkout.
What nearby transportation options can help me reach downtown Boston?
You can take the MBTA Franklin-Foxboro train line near the hotel for a short ride to downtown Boston, ideal for sightseeing attractions like Fenway Park and the New England Aquarium.
What are some notable nearby attractions to visit before or after my stay?
Nearby attractions include Xfinity Center, Wrentham Premium Outlets, New England Sports Center, Patriots Place and Gillette Stadium, home of the New England Patriots, providing great entertainment options around your stay.
Are there nearby stores where I can shop for electronics or home improvement supplies?
Yes, Lowe's Home Improvement and Best Buy are close to the hotel for hardware and electronics shopping, plus Minute Key services for locksmith needs, convenient for travelers and locals alike.