Business Details
About
HotelWedding VenueBusiness Meeting LocationsConference Center
Prepare for comfort and relaxation at Holiday Inn & Suites Marlborough. Ideally situated north of the Mass Pike (I-90) & 495 interchanges, we offer convenience for business and leisure travelers. Our Marlborough hotel near the New England Sports Center means guests are two miles from the area's premier indoor ice facility and only minutes from Solomon Pond Mall.
After the day is over, return to one of our renovated guest rooms or suites which include Wi-Fi, mini-refrigerator, and modern amenities that travelers desire. Enjoy the largest, heated indoor pool in Marlborough and our 24-hour fitness center. Join us in Lago Grille for a delicious meal or cocktail, only steps from your room.
Business guests enjoy our hotel-wide Wi-Fi, and a location near key national and international leaders of biotech, high-tech, finance, and defense markets.
We look forward to welcoming you to Marlborough and our hotel.
Location
Holiday Inn & Suites Marlborough by IHG
265 Lakeside Avenue, Marlborough, MA
01752, United States
Hours
Reviews
3.9
750 reviews
5 stars
311
4 stars
222
3 stars
107
2 stars
51
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and hallways.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported rude behavior and poor service.
Misleading Amenities
Guests frequently mentioned discrepancies between advertised amenities (like a heated pool and restaurant) and what was actually available.
Overall Condition
The hotel was described as dated and in need of renovations, with many guests noting issues like mold, leaks, and old furnishings.
Breakfast Quality
Breakfast received mixed reviews, with some praising the options while others criticized the quality and availability.
- JFJose FernandoJul 16, 20255.0It was so good to sleep there, everything was so clean, peaceful, I like there a lot !!!
- APAshley PaganoJun 27, 20251.0Dear Eliot Community Human Services, looking for more information on your offerings. Thank you for continuing to house hundreds of migrants!
Frequently Asked Questions About Holiday Inn & Suites Marlborough by IHG
What types of payment are accepted at Holiday Inn & Suites Marlborough by IHG?
They accept American Express, Check, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center equipped with elliptical machines and treadmills.
Are pets allowed at Holiday Inn & Suites Marlborough by IHG?
No, pets including cats and dogs are not allowed at the hotel.
Is there a restaurant or bar on the hotel premises?
Yes, the hotel has one restaurant called Lago Grille and a bar on-site.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has features such as an elevator and accessible parking.
Does the hotel offer housekeeping services?
Housekeeping is available daily to ensure a clean and comfortable stay.
Are there nearby attractions or venues that guests might visit while staying at the hotel?
Yes, guests can visit the New England Sports Center close by and Solomon Pond Mall which is just minutes away.
What nearby transportation or local services can help guests access the hotel?
The hotel provides a local shuttle service, and nearby you will find businesses like CPC Logistics and various real estate agencies which may be useful for business travelers.