Brand Certified
Holiday Inn & Suites Marlborough by IHG
3.9(749 reviews)
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
Business Details
265 Lakeside Avenue, Marlborough, MA
01752, United States
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
(508) 481-3000
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
https://www.ihg.com/holidayinn/hotels/us/en/marlborough/mbrma/hoteldetail
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
About
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Prepare for comfort and relaxation at Holiday Inn & Suites Marlborough. Ideally situated north of the Mass Pike (I-90) & 495 interchanges, we offer convenience for business and leisure travelers. Our Marlborough hotel near the New England Sports Center means guests are two miles from the area's premier indoor ice facility and only minutes from Solomon Pond Mall.
After the day is over, return to one of our renovated guest rooms or suites which include Wi-Fi, mini-refrigerator, and modern amenities that travelers desire. Enjoy the largest, heated indoor pool in Marlborough and our 24-hour fitness center. Join us in Lago Grille for a delicious meal or cocktail, only steps from your room.
Business guests enjoy our hotel-wide Wi-Fi, and a location near key national and international leaders of biotech, high-tech, finance, and defense markets.
We look forward to welcoming you to Marlborough and our hotel.
Location
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
Holiday Inn & Suites Marlborough by IHG
265 Lakeside Avenue, Marlborough, MA
01752, United States
Hours
Certified by Holiday Inn & Suites Marlborough by IHG • Mar 01, 2026
Reviews
3.9
749 reviews
5 stars
310
4 stars
222
3 stars
107
2 stars
51
1 star
59
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty rooms, bathrooms, and hallways.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude service and unhelpful responses to complaints.
Facilities Issues
Guests frequently mentioned problems with facilities, including non-functional amenities like the pool, heating issues, and outdated room conditions.
Value for Money
Many customers felt that the hotel was overpriced for the quality of service and accommodations provided.
Location
The location received mixed reviews, with some guests appreciating its convenience while others noted safety concerns.
- WHWyatt H HOct 5, 20173.0It was nice
- PCPaul CmehilSep 14, 20173.0Front desk staff is friendly.
- LML MApr 25, 20174.0Conference room looked nice
Frequently Asked Questions About Holiday Inn & Suites Marlborough by IHG
What types of payment are accepted at Holiday Inn & Suites Marlborough by IHG?
They accept American Express, Check, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
Is there free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas throughout the hotel.
What are the check-in and check-out times at the hotel?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer any fitness facilities?
Yes, there is a free fitness center equipped with elliptical machines and treadmills.
Are pets allowed at Holiday Inn & Suites Marlborough by IHG?
No, pets including cats and dogs are not allowed at the hotel.
Is there a restaurant or bar on the hotel premises?
Yes, the hotel has one restaurant called Lago Grille and a bar on-site.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel is mobility accessible and has features such as an elevator and accessible parking.
Does the hotel offer housekeeping services?
Housekeeping is available daily to ensure a clean and comfortable stay.
Are there nearby attractions or venues that guests might visit while staying at the hotel?
Yes, guests can visit the New England Sports Center close by and Solomon Pond Mall which is just minutes away.
What nearby transportation or local services can help guests access the hotel?
The hotel provides a local shuttle service, and nearby you will find businesses like CPC Logistics and various real estate agencies which may be useful for business travelers.
Brand Certified Facts from Holiday Inn & Suites Marlborough by IHG
This information is certified by Holiday Inn & Suites Marlborough by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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