Business Details
About
HotelHilton Garden Inn
Hilton Garden Inn Boston/Marlborough is nestled in Forest Hills, a quiet lake and business park area near I-495 and Route 20. Whole Foods, Cytiva, and Quest Diagnostics are next door, Fore Kicks Soccer Complex is across the street, and TJX Corporation is one mile away. Our Marlborough hotel is surrounded by restaurants, shops, and conveniences. Worcester, MA is a 25-minute drive, and Boston is 30 miles east.
Enjoy all-day dining at BLVD Kitchen & Bar, a casual bistro serving a fresh, inspired American menu. Call on room service to have dinner delivered to your door, or sip cocktails on the patio by the firepit. The 24-hour Pavilion Pantry® has plenty of snacks, drinks, and travel items for your convenience. Relax in the heated indoor pool and work out in the spacious fitness center. Our Marlborough, MA hotel also has a 24-hour business center and 5,000 sq. ft. of flexible event space for 225 guests.
Location
Hilton Garden Inn Boston/Marlborough
170 Forest Street, Marlborough, MA
01752, United States
Hours
Reviews
4.4
684 reviews
5 stars
435
4 stars
164
3 stars
37
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with hair and mold.
Staff Service
The staff received positive feedback for being friendly and accommodating, though there were complaints about a few rude employees.
Breakfast Options
Several guests expressed dissatisfaction with the lack of complimentary breakfast and high charges for breakfast items.
Noise Levels
Guests reported issues with noise from other guests and the surrounding area, affecting their comfort during stays.
Room Comfort
While many found the rooms spacious and comfortable, there were complaints about uncomfortable beds and inconsistent shower pressure.
- MTMarina TsapelasDec 21, 20255.0Rooms are spacious and CLEAN, staff is courteous, hotel is quiet, pool is a nice size with on site showers, workout room has everything you need for a travel workout and more, the breakfast is AMAZING with freshly made to order omelets, pancakes that are fluffy AND taste yummy, avocado toast that will excite your taste buds and French toast we didn’t try. There are also cold breakfast options like fruit, cereal and breads. They also have a restaurant on site that’s good for a quick bite. On site do it yourself laundry available and a couple of free arcade games for the kiddos! Unlimited 2 player Pac-Man seated arcade style game!
- CTCalvin ThomasDec 18, 20253.0We have stayed here numerous times. Had a reservation for Christmas Eve, then got notice of a $10 parking fee. This is ridiculous, there won't be 10 cars in a large lot that night. Canceled and will stay at Hamption Inn 2 miles away. I am Diamond Honors member and have become disenchanted with the Garden Inn since their change to breakfast charges post COVID.
- ELEdward LeFeverNov 15, 20255.0Friendly staff comfortable atmosphere, good food with well stocked bar.
- GBGabrielle BakerlisNov 3, 20252.0Cleanliness was far from the Hilton standard. A long red strand of hair was found on the empty shampoo bottle. Scattered mold and white 'marks' on the chair... Broken door handle and missing pieces of the draft stopper made security of walking around comfortably in your room, feel kinda iffy. this hotel is LOUD. I was placed on the 4th floor towards the exit, there is nothing dampening noise in the hall or from your neighbors. They charge for parking even though at booking, there wasn't anything notifying you of that. $6 bottle water in your room, no free breakfast option.
- JOJune OlomoOct 2, 20254.0Clean rooms, great customer service at the front desk and restaurant.
Frequently Asked Questions About Hilton Garden Inn Boston/Marlborough
What are the check-in and check-out times at Hilton Garden Inn Boston/Marlborough?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Is parking available for guests at Hilton Garden Inn Boston/Marlborough?
Yes, free self-parking is available for guests.
Are pets allowed at Hilton Garden Inn Boston/Marlborough?
Yes, both cats and dogs are welcome at the hotel.
Does Hilton Garden Inn Boston/Marlborough offer free Wi-Fi?
Yes, Wi-Fi is available in public areas, including public internet terminals.
Does the hotel have facilities for fitness and recreation?
Yes, the hotel has a free fitness center, an indoor heated pool, and a game room.
Are there dining options available within Hilton Garden Inn Boston/Marlborough?
Yes, the hotel features two restaurants including BLVD Kitchen & Bar, a casual bistro with all-day dining, room service, a bar, and a 24-hour convenience pantry.
Does Hilton Garden Inn Boston/Marlborough provide accessibility features?
Yes, the hotel has accessible parking, elevators, and is mobility accessible.
How is Hilton Garden Inn Boston/Marlborough environmentally conscious?
The hotel follows energy conservation programs, uses energy-efficient heating, cooling, and lighting systems, has compostable food containers and cutlery, a recycling program, a food waste reduction program, and holds ISO14001, ISO50001, and HILTON_LIGHTSTAY certifications.
What notable places are near Hilton Garden Inn Boston/Marlborough for visitors to explore?
Notable nearby places include Whole Foods for grocery shopping, Fore Kicks (a soccer and gym facility) across the street for sports activities, Quest Diagnostics Administrative Office for health services next door, and TJX Corporation about a mile away. Visitors can enjoy shopping, business visits, or outdoor sports around the hotel.
How can guests at Hilton Garden Inn Boston/Marlborough get around locally?
The hotel offers a local shuttle service for convenient transportation in the area. Additionally, being close to businesses like Cytiva and Quest Diagnostics makes it easy for business travelers to reach their destinations.
Are there any educational or childcare facilities near Hilton Garden Inn Boston/Marlborough?
Yes, nearby educational facilities include AMSA PTO (elementary school), Advanced Math & Science Academy Charter School (high school), and SMOC Head Start preschool. These may be useful for travelers with children or those relocating to the area.