Hampton Inn Boston/Marlborough

4.3
689 reviews

About

Hotel
When you stay at Hampton Inn Boston/Marlborough, a repeat recipient of TripAdvisor’s Certificate of Excellence Award, you’ll always be welcomed with open arms. Restaurants, businesses and family fun are a short walk away, including the ultimate offerings at APEX Entertainment, where you’ll find bowling, laser tag, go karts and more! Just off US 20, corporate offices and sporting venues like New England Sports Center are a breeze to travel to. Worcester is only 15 miles southwest. After a long day of meetings or tournaments, you’ll appreciate retiring to your comfortable guest room. Every room features a flat screen TV, mini fridge, work desk, and coffeemaker: and a select few also offer a walk-in shower and microwave. Free daily breakfast, WiFi and parking are always included. Families and sports teams will get a splash out of our large indoor heated pool, and a fitness center, meeting room and Treat Shop are also onsite.

Location

Hampton Inn Boston/Marlborough
277 Boston Post Road West, Marlborough, MA
01752, United States

Hours

Reviews

4.3
689 reviews
5 stars
386
4 stars
193
3 stars
67
2 stars
17
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals who provided exceptional service.

Cleanliness

Overall, guests noted that the rooms were clean and well-maintained, although some mentioned issues with specific areas needing more attention.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking in options.

Location

The hotel is conveniently located near restaurants and attractions, making it a favorable choice for many guests.

Noise Issues

Several reviews highlighted noise disturbances from other guests, particularly during busy periods, affecting the overall comfort of their stay.
  • FS
    fantasy santiago
    Nov 9, 2025
    1.0
    I called and asked to speak to a manager and the person on the phone said “who is this” and when I responded I’m a customer he said have a great day and hung up. I then called back and the manager was also very rude and didn’t think the customer service I received was wrong in any way. My hotel room was also dirty and had bed bugs.
  • RR
    Ryan Rancourt
    Nov 8, 2025
    4.0
    The hotel was super clean, and the staff were very nice! It was easy to get to and offered great overall value. A few more breakfast options would make it even better!
  • MP
    Michael Pepe
    Nov 5, 2025
    5.0
    Clean room... friendly helpful staff
  • TP
    Tim Paris
    Oct 24, 2025
    5.0
    I have a corp office just next door. This location is prime for that. Lots of options for food very near top. I always know what to expect at a Hampton Inn.
  • SB
    Stephen Balza
    Oct 4, 2025
    5.0
    Top notch experience at this Hampton. We booked 20 rooms here for 2-nights with a senior bus tour. Sunny was super helpful and easy to work with. We enjoyed lovely reception and they were eager to assist with any needs. The breakfasts were tasty and the staff did a great job keeping up with demand. I didn’t use the pool but the gym was nicely equipped and worked well for my morning exercise. It’s a location that is somewhat hidden but easy to find and nearby many restaurants. We will definitely look to return here the next time we are in the area.

Frequently Asked Questions About Hampton Inn Boston/Marlborough

What is the check-in and check-out time at Hampton Inn Boston/Marlborough?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM at Hampton Inn Boston/Marlborough.

Is breakfast included at Hampton Inn Boston/Marlborough?

Yes, a free buffet breakfast is available daily for guests at Hampton Inn Boston/Marlborough.