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Enjoy Your Visit With Us in Ludlow, MA!
Conveniently located off I-90 MA Pike. Whether you’re coming to Ludlow for business or just for fun, your room at the Holiday Inn Express Ludlow is your personal retreat. Your hotel room features stylish décor & amenities in your room to help you work, relax and make the most of your day. Amenities such as high-speed Internet, work area. We offer EV Charging Stations in our parking lot.
We are just minutes away from outstanding shopping, dining, entertainment & all the adventures that the Pioneer Valley has in store. You can take a swim in our indoor heated pool, or energize in our fitness room. Located only 15 minutes from Downtown Springfield, the Holiday Inn Express Ludlow is also nearby to Bradley International Airport.
We are close by to area businesses like: Solutia, Friendly Ice Cream Corp, Baystate Health, Westover Air Reserve Base, MassMutual, Smith & Wesson, Big Y & many more. We are close by to Western New England University, AIC, Springfield College & many other local universities & colleges. Wilbraham Monson Academy is a short distance away as well. Start your day right & enjoy our free Express Start Breakfast before you head out for a day of meetings or sightseeing. Experience real New England style when you stay at the 100 percent non-smoking Holiday Inn Express Ludlow.
Housekeeping services upon request.
We require a credit card at check in, we will authorize 100 USD in addition to room and tax.
Location
Holiday Inn Express Ludlow - Chicopee Area by IHG
321 Center Street, Ludlow, MA
01056, United States
Hours
Reviews
4.3
468 reviews
5 stars
263
4 stars
139
3 stars
28
2 stars
19
1 star
19
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific individuals who provided exceptional service.
Cleanliness
While some guests noted cleanliness issues, many others reported clean and well-maintained rooms and facilities.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking.
Room Comfort
Several reviews mentioned comfortable beds and spacious rooms, although some guests reported issues with noise and outdated decor.
Customer Service Issues
There were multiple complaints regarding customer service, particularly related to booking issues and staff responsiveness.
- SCSusan Clark2 days ago4.0Very clean room Comfortable bed Very nice pool Coffee/Tea available in the lobby Hot Breakfast with yogurt, pastry & cereal available
- MMMCNov 5, 20252.0Really hoping that during their renovations they replaced the mattresses as they are not very comfortable to sleep on
- RJRaymond JOct 26, 20254.0Friendly, courteous, and helpful staff.
- MIMark Anthony Ferrusi IOct 21, 20255.0Even though most holidays are franchises now, they are sticking with things that really matter with IHG, very pleasant day.
- LKLyssa KroleskiOct 4, 20255.0In town for a wedding and this place was great. Super clean, freshly renovated rooms and friendly staff. A special shout out to the woman at the front desk, Kayla, for helping me out above and beyond!
Frequently Asked Questions About Holiday Inn Express Ludlow - Chicopee Area by IHG
What are the check-in and check-out times at Holiday Inn Express Ludlow?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at Holiday Inn Express Ludlow?
Yes, a free Express Start Breakfast buffet is available for guests.
Does the hotel offer accessibility features for guests with mobility challenges?
Yes, the hotel provides accessible parking and is mobility accessible with elevator access.
Are pets allowed at Holiday Inn Express Ludlow?
No, pets including dogs and cats are not allowed on the property.
What fitness and recreational facilities does the Holiday Inn Express Ludlow have?
The hotel has a fitness center with elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Is parking available for guests at the hotel?
Yes, free parking is available for all guests.
Does the hotel support contactless check-in and digital room keys?
Yes, the hotel offers contactless check-in/check-out and provides digital guest room keys.
What nearby dining options are available around Holiday Inn Express Ludlow?
Nearby dining includes Domino's Pizza for delivery, Gung Ho offering pan-Asian and sushi, Wendy's and Burger King for fast food, and Taco Bell serving Mexican cuisine.
What are some nearby places guests can visit near Holiday Inn Express Ludlow?
Guests can explore Ludlow Plaza for shopping or visit Christ the King Catholic Church and nearby banks like KeyBank and Country Bank for convenience.
Are there nearby services for health and wellness close to the hotel?
Yes, guests can find health care providers like Kelly Peter J (Eye Care Clinic), New Life Chiropractic, Griswold Home Care, and beauty services such as Bay State Electrolysis and Laser and Salon LiVy nearby.