Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Enjoy Your Visit With Us in Ludlow, MA!
Conveniently located off I-90 MA Pike. Whether you’re coming to Ludlow for business or just for fun, your room at the Holiday Inn Express Ludlow is your personal retreat. Your hotel room features stylish décor & amenities in your room to help you work, relax and make the most of your day. Amenities such as high-speed Internet, work area. We offer EV Charging Stations in our parking lot.
We are just minutes away from outstanding shopping, dining, entertainment & all the adventures that the Pioneer Valley has in store. You can take a swim in our indoor heated pool, or energize in our fitness room. Located only 15 minutes from Downtown Springfield, the Holiday Inn Express Ludlow is also nearby to Bradley International Airport.
We are close by to area businesses like: Solutia, Friendly Ice Cream Corp, Baystate Health, Westover Air Reserve Base, MassMutual, Smith & Wesson, Big Y & many more. We are close by to Western New England University, AIC, Springfield College & many other local universities & colleges. Wilbraham Monson Academy is a short distance away as well. Start your day right & enjoy our free Express Start Breakfast before you head out for a day of meetings or sightseeing. Experience real New England style when you stay at the 100 percent non-smoking Holiday Inn Express Ludlow.
Housekeeping services upon request.
We require a credit card at check in, we will authorize 100 USD in addition to room and tax.
Location
Holiday Inn Express Ludlow - Chicopee Area by IHG
321 Center Street, Ludlow, MA
01056, United States
Hours
Reviews
4.3
472 reviews
5 stars
266
4 stars
141
3 stars
28
2 stars
18
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Cleanliness
The hotel generally received positive remarks for cleanliness, although some reviews noted issues with specific rooms or areas.
Breakfast Experience
The breakfast offerings were frequently mentioned as a highlight, with many guests appreciating the variety and quality of food.
Room Comfort
While some guests found the rooms comfortable and spacious, others reported issues with outdated decor and maintenance problems.
Customer Service Issues
Several reviews pointed out significant customer service failures, including mishandling of reservations and poor responses to complaints.
- BKBusted KnucklesJan 1, 20265.0Clean hotel. Very friendly staff. We got double queen on 2nd story. Nice breakfast. Nothing fancy, but accommodated our needs. Pool was very clean. Overall great experience.
- LGLindsay GoldappDec 28, 20255.0Room was pretty standard. Unbelievably friendly service.
- PPPrince Mathew PhilipDec 16, 20255.0I visited this hotel for a leisure trip with my wife and friends. I loved the service and the rooms. Definitely recommend this place. It's a bed and breakfast accommodation. Ample parking. Close to the highway.
- TIToaha ImranDec 9, 20255.0100 ⭐✨ good, smell free and feel luxurious .
- SCSusan ClarkNov 22, 20254.0Very clean room Comfortable bed Very nice pool Coffee/Tea available in the lobby Hot Breakfast with yogurt, pastry & cereal available
Frequently Asked Questions About Holiday Inn Express Ludlow - Chicopee Area by IHG
What are the check-in and check-out times at Holiday Inn Express Ludlow?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at Holiday Inn Express Ludlow?
Yes, a free Express Start Breakfast buffet is available for guests.
Does the hotel offer accessibility features for guests with mobility challenges?
Yes, the hotel provides accessible parking and is mobility accessible with elevator access.
Are pets allowed at Holiday Inn Express Ludlow?
No, pets including dogs and cats are not allowed on the property.
What fitness and recreational facilities does the Holiday Inn Express Ludlow have?
The hotel has a fitness center with elliptical machines, treadmills, and free weights, as well as an indoor pool and hot tub.
Is parking available for guests at the hotel?
Yes, free parking is available for all guests.
Does the hotel support contactless check-in and digital room keys?
Yes, the hotel offers contactless check-in/check-out and provides digital guest room keys.
What nearby dining options are available around Holiday Inn Express Ludlow?
Nearby dining includes Domino's Pizza for delivery, Gung Ho offering pan-Asian and sushi, Wendy's and Burger King for fast food, and Taco Bell serving Mexican cuisine.
What are some nearby places guests can visit near Holiday Inn Express Ludlow?
Guests can explore Ludlow Plaza for shopping or visit Christ the King Catholic Church and nearby banks like KeyBank and Country Bank for convenience.
Are there nearby services for health and wellness close to the hotel?
Yes, guests can find health care providers like Kelly Peter J (Eye Care Clinic), New Life Chiropractic, Griswold Home Care, and beauty services such as Bay State Electrolysis and Laser and Salon LiVy nearby.