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Hampton Inn & Suites Greenfield

4.2
(469 reviews)

Business Details

184 Shelburne Road, Greenfield, MA
01301, United States
(413) 773-0057
https://www.hilton.com/en/hotels/gfimahx-hampton-suites-greenfield/

About

HotelHampton Inn
The Hampton Inn & Suites Greenfield, MA hotel is located in the heart of Franklin County, Massachusetts and offers an experience like no other. Enjoy our complimentary wireless high-speed internet access, business services, Cloud 9, the new Hampton hotel bed experience and our On the House hot breakfast. The Hampton Inn & Suites Greenfield, Massachusetts offers the business traveler options you will find no where else. Our indoor pool, spacious rooms and close proximity to all local attractions, will delight families at the Hampton Inn & Suites Greenfield hotel. Our Hampton Inn & Suites hotel is a true reflection of what hospitality really is! We love having you here.

Location

Hampton Inn & Suites Greenfield
184 Shelburne Road, Greenfield, MA
01301, United States

Hours

Reviews

4.2
469 reviews
5 stars
245
4 stars
133
3 stars
46
2 stars
19
1 star
26

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, highlighting specific individuals who went above and beyond to assist guests.

Cleanliness

While some guests reported clean rooms, others noted issues with cleanliness in common areas and specific rooms, indicating inconsistency.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others found it lacking or poorly managed.

Room Condition

Several reviews mentioned that the hotel is dated and in need of renovations, with issues like noisy HVAC systems and outdated decor.

Value for Money

Many customers felt the hotel was overpriced for the quality and condition of the rooms, leading to disappointment regarding overall value.
  • KM
    Kate Moynihan
    3 days ago
    3.0
    The staff is nice. We were not told, at time of booking, the hotel was service every other day. We would have chosen another place. And the thermostat has no ability to just run the fan for air/noise. For the price a very disappointing stay.
  • JC
    Josiah Cole
    Feb 19, 2026
    4.0
    Pros: Location (close to skiing, grocery nextdoor), breakfast is well run, staff is very friendly, room was clean. Cons: The heat blows FREEZING cold air for 20 minutes before finally switching to heat. Temp in room would fluctuate between 67 and 72. It's quite uncomfortable. Also, there's also not a lot of sound deadening between rooms and the elevators make unnerving sounds.
  • DS
    Darin Smith
    Feb 4, 2026
    5.0
    If you're traveling on I-90, this is definitely the most convenient place near Albany to stop for the night.
  • LF
    Luis franqui
    Jan 23, 2026
    5.0
    Breakfast could be better but all around it was a good stay.
  • ND
    Nuc D
    Nov 8, 2025
    4.0
    The hotel looks a bit dated, but it is very clean and has spatious, bright interiors. With the exception of the AC unit which looked beat up, our room was also very clean and cozy, with a full set of amenities. Elevators made scary screeching and clicking noises as they seemed to struggle up, but there is a nice saltwater indoor pool to relax in after a long day of hiking and a free breakfast buffet in the morning. Overall, a very positive experience.

Frequently Asked Questions About Hampton Inn & Suites Greenfield

What are the check-in and check-out times at Hampton Inn & Suites Greenfield?

Check-in time is 16:00 and check-out time is 11:00.

Is free Wi-Fi available at Hampton Inn & Suites Greenfield?

Yes, complimentary wireless high-speed internet access is available throughout the hotel, including public areas.

Brand Certified Facts from Hampton Inn & Suites Greenfield

This information is certified by Hampton Inn & Suites Greenfield and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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