Holiday Inn Express Fall River North by IHG

3.8
220 reviews
Hotel Exterior

About

HotelConference CenterBusiness Meeting Locations
Immerse yourself in the charm and history of Fall River Massachusetts! Conveniently located directly off of I 24, we are the only hotel in the city of Fall River. Looking for adventure and excitement? We are just minutes away from Battleship Cove or the notorious Lizzie Borden House. Here for work? We are also conveniently located minutes from Amazon, Whirlpool & Blount Fine Foods. Rest easily knowing each day you can start with our signature complimentary hot buffet breakfast! Whether it is eggs, pancakes or warm cinnamon buns, we have you covered! With so many complimentary amenities like our fitness center, indoor heated pool, parking and WiFi you won't miss a step with us! Take an evening stroll downtown to experience the very best in Portuguese cuisine, local breweries and freshly baked pastries. If you're traveling by air, we are located 29 miles from T.F. Green International Airport and 46 miles from Boston Logan International Airport. Fall River's local hospitals include Southcoast's Charlton Memorial 1.2 miles and St. Anne's hospital 6.0 miles. Our local nearby colleges include Bristol Community College 4.9 miles and UMASS Dartmouth 13.9 miles. If you are looking to spend time shopping, we are located 8 miles from Southcoast Marketplace, 14 miles from the Dartmouth Mall, and 23 miles from the Providence Place Mall. Whether you are here for business, leisure or both, you are certain to fall in love with the charm of Fall River.

Location

Holiday Inn Express Fall River North by IHG
360 Airport Road, Fall River, MA
02720, United States

Hours

Reviews

3.8
220 reviews
5 stars
110
4 stars
41
3 stars
21
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers reported issues with cleanliness, including dirty carpets, mold, and unclean bathrooms.

Service Quality

Service was frequently criticized, with reports of rude staff, poor housekeeping, and difficulty in communication.

Amenities Issues

Guests experienced problems with amenities such as broken elevators, non-functional pools, and inadequate breakfast options.

Noise and Location

The hotel's location near a highway contributed to noise complaints, and thin walls allowed for disturbances from neighboring rooms.

Positive Staff Interactions

Despite many negative reviews, some guests praised specific staff members for their friendliness and helpfulness.
  • SG
    Sheena Gladden
    Nov 15, 2025
    4.0
    Book this hotel last minute on my way north, just stayed overnight. It took a while to check in despite that I had booked online prior to arriving. The room was clean and comfortable. Had no issue. They need to improve signage. i walked around for a while to find the pool.
  • KM
    Kilen Multop
    Nov 15, 2025
    5.0
    Solid, friendly staff, hot meals, clean room. Exactly what I'd expect from a Holiday Inn Express
  • PB
    Paula B
    Oct 23, 2025
    3.0
    Overall quiet, off the beaten path, however no exhaust in bathroom and there was black mold on the ceiling.
  • LR
    logan Reed
    Oct 22, 2025
    1.0
    The stay was fine but the service was horrible and was nearly impossible to contact anyone at the facility for information
  • MF
    Millie F
    Oct 4, 2025
    3.0
    A Highly Disappointing Stay: ​My recent stay at the Holiday Inn in Falls River was unfortunately a case of "you get what you pay for," leaving me extremely disappointed with the overall experience. While the exterior of the property was adequate, almost every other aspect of the visit fell short of standard expectations. ​Location and Noise Issues ​The hotel's location proved problematic. While the immediate surroundings were acceptable, its proximity to a major highway meant constant, loud traffic noise, which significantly impacted the quality of sleep. Furthermore, being located immediately next to a cannabis dispensary felt like a major downfall, contributing to a less-than-ideal atmosphere. ​Outdated Rooms and Poor Cleanliness ​The rooms themselves were visibly outdated and in need of major refurbishment. More concerning than the decor, however, was the cleanliness. The carpets were dirty. It was clear that the housekeeping standards were not up to par. ​Service and Inconsistent Amenities ​The attention to detail in room servicing was lacking. The permanent bottles provided for body wash, shampoo, and lotion were not checked and became empty. Additionally, while bath towels were consistently replaced, fresh washcloths were often not restocked daily, which is a basic expectation for hotel housekeeping. ​Finally, the staff interactions were generally poor. A few staff members were genuinely friendly and helpful, but the majority seemed indifferent or unfriendly, which only compounded the feeling that service was minimal. ​Final Verdict ​I came away feeling very disappointed with my experience. The issues with noise, cleanliness, amenities, and staff performance collectively made for a poor stay. This was a clear example of a low-value stay where the disappointment far outweighed any perceived savings. I would advise management to urgently address maintenance, cleaning protocols, and staff training.

Frequently Asked Questions About Holiday Inn Express Fall River North by IHG

What accessibility features does Holiday Inn Express Fall River North offer?

The hotel offers accessible parking and is mobility accessible, including elevator access across its 4 floors.

Does the hotel provide free WiFi for guests?

Yes, WiFi is available for free in public areas at the hotel.