Cleanliness
Many guests praised the cleanliness of the rooms and hotel facilities, although there were some complaints about specific issues like bed bugs and spider webs.
Staff Service
The staff received numerous positive remarks for being friendly, helpful, and accommodating, contributing to a pleasant stay for many guests.
Breakfast Quality
The breakfast offerings were generally well-received, with a variety of options, though some guests noted specific items like eggs and meats could be improved.
Location
The hotel is conveniently located near Salem and Boston, making it a popular choice for visitors to the area.
Noise Issues
Several reviews mentioned noise disturbances from other guests and thin walls, impacting the overall comfort of the stay.