Candlewood Suites Boston North Shore - Danvers by IHG

Reviews

• KP

  Kira Powell

  Apr 5, 2026
  2.0
  We booked this trip as a last minute getaway. This is our second stay in two weeks at an ihg hotel. Once in Burlington MA and now in Danvers. We have been booking these hotels as on the surface, they seem to be what we are looking for, bedrooms and functional kitchen. The kitchen is not fully stocked, odd numbers of silverware and bowls...only one hot pad to use on pans that get hot. They had one pan and two pots. And if you ask for anything additional, they don't have it. We had to go out and get a set of pans to cook on as well as paper towels (there's a rack to hold them, but they don't supply them). Bathroom had 3 towels for a room that is meant to house 6. We asked for more, which they gave us 3 more. As a family that everyone has long hair, we didn't have enough. My husband asked for more, and they said we don't have any. Pictured the tub that we called about. The toilet backed up and they couldn't find a plunger (we waited 20ish minutes). We asked for a late check out to be able to combat the delay. They allowed it, but could not find someone to fix it or provide a plunger. For the amount of money spent, having a functioning bathroom and kitchen would be great. When I reached out to customer service, we got a we'll look into it and thanks for contacting us. So, they don't really seem willing to do anything about the issues.
• JD

  jessenia Dechert

  Apr 4, 2026
  3.0
  Currently here for two nights and already ready to go back home. The workers were very polite and the room is big and clean I will give this hotel that. But for someone like me escaping home and kids for a couple days I cannot sleep. The bed and pillows are the most uncomfortable I have ever slept on. I am however thankful that an employee took the time to switch us from the room we had to another with a better bed. For others it might be great but for my body it is not and the recliner is more comfortable. For someone not looking for comfort and in need of a good hotel this is it.
• KB

  Karl Bennett

  Mar 28, 2026
  3.0
  While my bed and bathroom were clean, the rest of the room seems to have been glossed over. The chair had multiple stains and the kitchen (especially the range) was in rough shape. The closet doors kept sticking to each other and wouldn't close easily. The fixtures and windows were worn from use and could use a refurbishment. The free self service laundry on the second floor is a massive perk and the biggest reason I would return, even with the room issues.
• CL

  Craig LeBlanc

  Mar 24, 2026
  4.0
  Service was amazing, rooms were good. Just dog hair left around the room from a previous customer.
• DN

  David Nagel-Nunez

  Nov 19, 2025
  5.0
  Very good hotel overall and a great value! The rooms were comfortable, the hotel was clean, and the price was great.

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