Business Details
About
HotelHampton Inn
The Hampton Inn Chicopee/Springfield hotel is located at the Crossroads of New England, only minutes from Springfield with easy access from both the Massachusetts Turnpike and I-91. This upscale hotel was built with attention to detail, with granite countertops, fireplace, and water fountain just as you enter the oversized lobby. Our Massachusetts hotel is also a great spot for your leisure travel. We offer an indoor pool, fitness center, and sundeck. We are conveniently located near Six Flags New England, Basketball Hall of Fame, The Eastern States Exposition Center (The Big E), Yankee Candle, Magic Wings Butterfly, and the Dr. Seuss Museum.
For corporate guests, the Hampton Inn Chicopee/Springfield hotel offers complimentary wireless Internet access in the lobby area and has 1,240 square feet of banquet space for your meeting needs. Every guest is certain to enjoy our "Yankee Hospitality".
We love having you here at the Hampton Inn Chicopee hotel in Massachusetts!
Location
Hampton Inn Chicopee/Springfield
600 Memorial Drive, Chicopee, MA
01020, United States
Hours
Reviews
4.3
704 reviews
5 stars
405
4 stars
188
3 stars
73
2 stars
12
1 star
26
What are people saying?
AI-generated from recent customer reviews
Staff Service
Customers consistently praised the friendly and accommodating staff, highlighting their willingness to resolve issues promptly.
Cleanliness
Most reviews noted that the rooms and common areas were clean and well-maintained, although some isolated incidents of cleanliness issues were reported.
Room Quality
Many guests appreciated the recently renovated rooms, but some mentioned that certain areas of the hotel still need updates.
Breakfast Experience
The breakfast offerings received mixed reviews, with some guests enjoying the variety while others found it lacking.
Location
The hotel is conveniently located near attractions and amenities, making it a favorable choice for guests.
- SCSopheap ChhounJan 3, 20263.0Stay away from room 115. There is a gap at the bottom of the door that is almost an inch between the floor and the bottom of the door. Also, the room must be adjacent to a boiler room or something because at 4:45am it sounds like a C-17 going through its engine start up procedure. I know we’re close to Westover but damn, I didn’t know I was sleeping on the flight line. I woke up looking for my M4 and ruck.
- MMMary McRaeNov 30, 20255.0Night desk associate was so KIND! Room was perfect! O
- CCCarlos Oliveira (Carlos)Nov 27, 20255.0I stayed there for weeks because of work. Awesome staff.
- AGAndy GeaganNov 24, 20255.0I can't complain about my experience at this Hampton Inn. The parking was free, the room was clean and spacious, and the majority of the staff was friendly. The finishes were updated, and everything worked as it should. The pool area was heated and clean, the breakfast had variety and a waffle maker. When we got there, there were spots of blood on the sheets (small, easily missed, everything else was meticulously cleaned), and when we called the front desk, the staff was horrified and came over to give us new sheets immediately, even offering to change them for us rather than have us change them. They were very helpful during the whole interaction, and it made me feel like if I had an issue, I could rely on it being resolved with quickness and kindness. Everyone at the front desk was friendly, though one of the housekeeping staff did knock on our door at 9am on checkout day and scold us for sleeping so late lol, which made us laugh.
- TLTammy LuckeNov 12, 20254.0Room was super clean and common areas were also very clean. There was always someone going through and cleaning dining area during breakfast. Service was efficient and pleasant. Minor issues that did not greatly impact stay, but were enough to deny five stars.
Frequently Asked Questions About Hampton Inn Chicopee/Springfield
What are the check-in and check-out times at Hampton Inn Chicopee/Springfield?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included at the Hampton Inn Chicopee/Springfield?
Yes, a complimentary buffet breakfast is available to guests.
Does the hotel offer free Wi-Fi for guests?
Yes, free Wi-Fi is available in public areas including the lobby, along with public internet terminals.
Are pets allowed at Hampton Inn Chicopee/Springfield?
Yes, both cats and dogs are welcome at the hotel.
Is the hotel accessible for guests with mobility impairments?
Yes, the hotel includes accessible parking, elevators, and is generally mobility accessible.
What amenities does the hotel offer for fitness enthusiasts?
The hotel features a free fitness center with equipment including ellipticals, treadmills, and free weights.
Are there any nearby coffee shops near Hampton Inn Chicopee/Springfield?
Yes, Starbucks, a popular coffee shop, is located nearby for guests to enjoy beverages and snacks.
Where can guests find banking services close to the hotel?
PeoplesBank Banking Center and VideoBanker ITM, Bank of America, and Westfield Bank are nearby for financial services and ATMs.
Are there nearby dining options for quick meals or takeout?
Yes, guests can visit nearby places like Subway, Papa Gino's, Chipotle Mexican Grill, Moe's Southwest Grill, and Applebee's Grill + Bar for various food options.
Does the hotel provide parking facilities for guests?
Yes, self-parking is available for free at the hotel.