Chatham Bars Inn

4.5
1928 reviews

About

ResortBeach ResortLuxury HotelHotelSpaBusiness Meeting LocationsWedding Venue
Luxurious full-service year-round resort with 217 rooms & suites on 25 oceanfront acres in 30+ cottage-style buildings featuring endless recreational options such as private beach, boating, pools, exceptional dining, & a resort-owned farm, & an exclusive wellness spa, & a short stroll to Main Street in Chatham.

Location

Chatham Bars Inn
297 Shore Road, Chatham, MA
02633, United States

Hours

Reviews

4.5
1,928 reviews
5 stars
1,458
4 stars
256
3 stars
80
2 stars
52
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some guests praising attentive staff while others reported rude or unhelpful interactions.

Room Conditions

Rooms received mixed reviews; some guests found them lovely and clean, while others described them as cramped, dated, or poorly designed.

Dining Experience

Dining options were hit or miss, with some enjoying the food and service, while others found it overpriced and lacking in quality.

Atmosphere and Location

The property is praised for its beautiful location and charming atmosphere, making it a desirable destination despite service inconsistencies.

Safety Concerns

Several guests reported serious safety issues, including a break-in incident, raising concerns about security at the hotel.
  • GP
    Gillian PK
    Jan 2, 2026
    5.0
    The grounds are lovely, especially at night with all the Christmas lights. The cottage room is nice… There was a minor issue with the toilet continuously running but someone was sent to fix it, the gentleman was very very nice and he was in and out and fixed it! The people I came into contact with offered excellent customer service, they were great!
  • BS
    Brian Stillings
    Dec 31, 2025
    5.0
    Wow. Flew up from Atlanta for a Christmas-New years wedding. I wish I had more time. Beautiful resort.
  • EW
    Emily Williams
    Dec 29, 2025
    2.0
    The rooms were really a disappointment - we stayed in the main inn for the first two nights, it was unbelievably cramped and dated. We also could hear noise all night from other guests so didn’t sleep well. Our last night we moved down to the cottage where we were placed underneath a family who were running, jumping at all times making it hard to relax. The bartenders were lovely and attentive which was helpful since we wanted to avoid our rooms!
  • GA
    GONZÁLEZ DÍEZ Andreína
    Dec 10, 2025
    1.0
    Although we explained we were getting caught up in a thunderstorm driving from NYC, the manager was unable to accommodate a reschedule and much less a cancellation/refund on our booking. We reiterated that the road was extremely hazardous with already two chips on our car window shield from debris thrown our way. We were looking for this stay but found ourselves with a terrible costumer service and lack of appreciation for it’s costumers safety.
  • BS
    Bill Shepherd
    Dec 4, 2025
    4.0
    An iconic hotel in a beautiful location. The main building is stunning and the service was outstanding. We had a spa suite and while all the amenities of the room were lovely, the decor felt dated. Not in a timeless fashion, but looked like it needed a refresh. Things were a bit worn and looked like it was designed in the late 1980’s.

Frequently Asked Questions About Chatham Bars Inn

What is Chatham Bars Inn Pet Policy?

Chatham Bars Inn accepts one dog, at least 1 year old and up to 75 lbs for an additional fee of $200 per night. Only designated rooms are pet-friendly and must be booked in advance directly with Reservations by calling 800.527.4884.

Does Chatham Bars Inn have a dress code?

Chatham Bars Inn does not require a dress code. However, resort casual is preferred.