Luxurious full-service year-round resort with 217 rooms & suites on 25 oceanfront acres in 30+ cottage-style buildings featuring endless recreational options such as private beach, boating, pools, exceptional dining, & a resort-owned farm, & an exclusive wellness spa, & a short stroll to Main Street in Chatham.
Service quality varied significantly, with some guests praising attentive staff while others reported unwelcoming and unprofessional interactions.
Dining Experience
Dining experiences were mixed; some enjoyed excellent food and service, while others faced long wait times and disappointing meals.
Room Quality
Room quality received mixed reviews, with some guests appreciating the cleanliness and views, while others found rooms underwhelming and not reflective of the luxury price point.
Atmosphere
The property is praised for its beautiful location and ambiance, but overcrowding and chaotic service during peak times detracted from the experience.
Safety Concerns
Several guests reported serious safety issues and inadequate responses from management, leading to a lack of trust in the hotel's commitment to guest safety.
JF
J.T. Fanning
Nov 4, 2025
5.0
There are two types of fine hotels - The ones where you thoroughly enjoy your stay, and the ones which you never want to leave. CBI is definitely the latter.
My wife and I were fortunate enough to enjoy one of their Presidential Suites in October 2025 and I assure you, the experience did not disappoint.
Not only are the location and views ideal at the tip of quaint Chatham, but the service and attention to detail are unparalleled. There is a reason CBI was voted top Waterfront Destination in the US by Reader's Choice, and the property lives up to that honor in spades.
- Very Happy Travelers
MS
Morgan S
Nov 2, 2025
5.0
This was the perfect place to have a mini honeymoon post wedding! I felt like I was stepping into a movie or TV show as soon as we arrived. Such a beautiful property and location, along with such friendly staff. I honestly want to go back there in the future.
CW
connie wright
Oct 25, 2025
4.0
We went for lunch at their Veranda Restaurant. While the hummus in the Crudite was amazing..seriously, the veggies included a rotted pepper and a molding cauliflower 😥. The pizzas are huge and delicious. Great crust. We had the Pear and Honey and the Margarita. The Tomato salad was great!
While a good meal, for the price paid; the veggies in the Crudite should be fresh and crisp.
GO
Gary Ott
Oct 17, 2025
3.0
I don’t get it. How can the owner have this much real estate and yet not know what the guests are experiencing?
We stayed here many years ago and didn’t love it. However we tried it again as part of a drive up the east coast.
Our room was ready early and we enjoyed a very nice lunch.
The hostess wanted to seat us on top of another table at 3:00pm. The restaurant as you can imagine was not very busy.
She was frustrated when we didn’t obey and asked for a different table.
But when I got to my room and turned on the TV to watch FOX NEWS the channel was blocked.
All other channels worked fine. I called the front desk and they said they would fix it. So we went for a walk came back called again and she said it was fixed.
It was not and she said she would look into it Never happened.
Left, Right or Center, that is poor taste and a negative guest experience.
LV
Lorraine Valente
Oct 15, 2025
1.0
My fiancé and I were staying nearby for our honeymoon and had been referred by several friends and clients to the Chatham Inn bar! We were so looking forward to a cozy, romantic evening with appetizers and drinks, but from the moment we arrived, the atmosphere was tense and unwelcoming.
When we first pulled in, the valet was noticeably unfriendly. We brushed it off, thinking maybe it’s because we’d entered the wrong driveway, after all it was our first time there. After finding the correct entrance, the second interaction was slightly warmer, but still not the level of hospitality you’d expect from such a highly regarded inn.
Inside we were greeted at the concierge desk with the same lack of warmth. My husband and I made a real effort to be friendly and lighthearted, not wanting to let one staff interaction define the night. As business owners ourselves, we understand that one person’s mood shouldn’t shape a guest’s experience. Unfortunately, that sense of judgment and indifference continued through every encounter, from the door to the dining room.
Despite feeling out of place, we decided to make the most of it and ordered the seafood platter. The food itself was okay. The lobster and shrimp were fresh, but the sauces it came with didn’t really complement the flavors, and there was no explanation or description of what was being served. It just felt a bit impersonal and confusing for such an expensive dish, not to mention the fruit flys landing on our food and drinks.
To make things more uncomfortable, someone came over mid-meal to ask our last name “for their records,” something I didn’t notice being done to any other couple. We even asked our server if it was okay that we were there since we weren’t guests of the inn, that’s how out of place we felt.
Our server, Jeremy, was truly wonderful! He was attentive, kind, and the only person who made us feel welcome. He was the one redeeming part of the evening.
I rarely leave negative reviews, my family owns several service-based businesses in Connecticut, including marinas, so I understand that no place is perfect. But no matter what, we treat every guest with the same respect. The lack of hospitality we experienced here was disappointing and uncomfortable, especially on our honeymoon.
If you’re looking for a genuinely warm and welcoming experience, we actually had a much better time and meal down the street at Squires.
Chatham Bars Inn accepts one dog, at least 1 year old and up to 75 lbs for an additional fee of $200 per night. Only designated rooms are pet-friendly and must be booked in advance directly with Reservations by calling 800.527.4884.
Does Chatham Bars Inn have a dress code?
Chatham Bars Inn does not require a dress code. However, resort casual is preferred.
Who owns Chatham Bars Inn?
Chatham Bars Inn is family owned.
What are the “Chatham bars”?
The Chatham Bars refer to the sand bars that can be seen at low tide in Chatham Harbor and Aunt Lydia’s Cove in front of the private beach at Chatham Bars Inn.
When did Chatham Bars Inn open?
Chatham Bars Inn first opened in 1914 as a semi-private hunting lodge for wealthy Boston vacationers.
When was Chatham Bars Inn built?
Chatham Bars Inn was originally built in 1914 by Charles Hardy, as a semi-private hunting lodge for wealthy Boston vacationers.
Does Chatham Bars Inn have a pool?
Chatham Bars Inn offers two outdoor pools. Ocean front, zero-entry heated main pool with lounge chairs and cabanas and adults-only pool and hot tub at the Spa.
How much does it cost to stay at Chatham Bars Inn?
Rates at Chatham Bars Inn vary on the room/suite type and according to the season.
What are some of the property amenities at Chatham Bars Inn?
Chatham Bars Inn has four highly individual restaurants and bars, full-service spa, quarter-mile private beach, two swimming pools, 24-hour fitness center & wellness program, boating program and more.
Which room amenities are available at Chatham Bars Inn?
Every guest room at Chatham Bars Inn is equipped with Nespresso coffee maker, electric tea kettle, house filtered bottled water, Bose radios, Red Flower bathroom toiletries and more.
Is Chatham Bars Inn pet-friendly?
Chatham Bars Inn welcomes one dog, at least 1 year old and up to 75 lbs for an additional fee of $100 per night. Only designated rooms are pet-friendly and must be booked in advance directly with Reservations by calling 800.527.4884.
What time is check-in at Chatham Bars Inn?
Check-in time at Chatham Bars Inn is 4pm.
What time is check-out at Chatham Bars Inn?
Check-out time at Chatham Bars Inn is 11am.
Where is Chatham Bars Inn located?
Chatham Bars Inn is located on the elbow of Cape Cod, Massachusetts near the heart of the town of Chatham, just a short stroll from Historic Main Street and overlooking the Atlantic Ocean.
Is parking available at Chatham Bars Inn?
Complimentary valet parking is available for guests and the public. Additionally, guests of the Inn may self-park at their accommodations.
Does Chatham Bars Inn have an airport shuttle?
Chatham Bars Inn doesn’t offer complimentary airport shuttle services. However, our Concierge team can help make arrangements.
Is Chatham Bars Inn located near the city centre?
Chatham Bars Inn is located a short stroll from Chatham’s Historic Main Street.
How big is Chatham Bars Inn?
Chatham Bars Inn has 217 guest rooms, 40 of them are in the historic Main Inn building and the rest are located in the 30 cottage-style buildings surrounding the Inn. The Inn is situated on 25-acres overlooking Chatham Harbor.
Is Chatham Bars Inn located near the city center?
Yes, Chatham Bars Inn is located only 0,6 mile from Historic Chatham Main Street.
Which popular attractions are close to Chatham Bars Inn?
Chatham Bars Inn is located close to Chatham Lighthouse, Atwood Museum, Orpheum Theater, Atlantic White Shark Conservancy, Marconi Maritime Center and more. Chatham Main Street is only a short stroll from the Inn offering many local shops, galleries, restaurants and more.
What accessibility features are available at Chatham Bars Inn?
Chatham Bars Inn offers accessible parking, elevators, and an accessible pool to accommodate guests with mobility needs.
Does Chatham Bars Inn allow pets, and are there any restrictions?
Dogs are welcome at Chatham Bars Inn with certain restrictions: one dog per room, at least 1 year old, up to 75 lbs, and an additional fee applies. Pet-friendly rooms must be booked in advance.
Are there options for children and families at Chatham Bars Inn?
Yes, the resort is kid-friendly, offers babysitting services, and has a kids' club where children can enjoy activities.
What dining options are available on the property?
Chatham Bars Inn features four unique restaurants and bars, buffet and buffet breakfast options, as well as 24-hour room service.
Is beach access available at Chatham Bars Inn?
Yes, the resort is a beachfront property with a private beach and direct beach access for guests to enjoy.
What are the check-in and check-out times at Chatham Bars Inn?
Check-in time is at 4:00 PM, and check-out time is at 11:00 AM.
What fitness and wellness amenities does the resort offer?
The resort has a free fitness center with elliptical machines, free weights, treadmills, a spa with massage services, sauna, hot tub, and adults-only pool.
Is parking available for guests at Chatham Bars Inn?
Yes, both complimentary valet parking and self-parking options are available for guests at no charge.
What nearby attractions can guests visit when staying at Chatham Bars Inn?
Guests can easily explore Chatham’s Historic Main Street with shops and galleries, visit Chatham Lighthouse, attend a show at Orpheum Theater, or enjoy nature at Sears Park and Kate Gould Park.
How can guests use local transportation and services near Chatham Bars Inn?
Guests can use the resort's local shuttle service for convenient transport, rent bicycles for free through the resort, and find nearby services such as TowBoatUS Chatham for boat assistance.