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The Bostonian Hotel Boston

4.0
(2302 reviews)

Business Details

26 North Street, Boston, MA
02109, United States
(617) 523-3600
https://www.millenniumhotels.com/en/boston/the-bostonian-boston/

About

Hotel
The Bostonian Hotel Boston is a AAA Four Diamond rated hotel nestled in one of the city’s most coveted locations. Set amid the hustle and bustle of Downtown Boston, our redbrick façade and classic interiors are an iconic blend of old and new. With most major attractions within walking distance, like Faneuil Hall, Quincy Market and The Freedom Trail, we invite our guests to fully immerse themselves in the city’s historical past.

Location

The Bostonian Hotel Boston
26 North Street, Boston, MA
02109, United States

Hours

Reviews

4.0
2,302 reviews
5 stars
1,250
4 stars
479
3 stars
212
2 stars
144
1 star
217

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being within walking distance to major attractions like Quincy Market and the North End.

Staff Service

While many guests appreciated the friendly and helpful staff, there were notable complaints about unprofessional service and poor communication.

Room Quality

Numerous reviews highlighted issues with outdated and poorly maintained rooms, including problems with cleanliness, amenities, and maintenance.

Additional Fees

Guests expressed frustration over unexpected additional fees, such as resort fees, which were not clearly disclosed during booking.

Overall Experience

The hotel received mixed reviews, with some guests enjoying their stay while others reported significant issues that detracted from their experience.
  • DV
    Daniel Viger
    2 days ago
    2.0
    Here's an honest review. 2/27-3/1/2026. The hotel price was comparable to other hotels in the area. I paid in full well in advance, but they sent me a confirmation in computer code that was unreadable. The fees are ridiculous. $ 30 per night and they hold $100 per nights stay. They then deduct the fees from your $100 per night. So five nights would be a hold of $500.. The room was dated and a wonky bath tub set against a wall giving very little shower space. The kick boards against the wall were covered in DIRT. Shelves hadn't been wiped. I crawled into bed after a long flight only to smell body odor on my pillow cases. This is a dirty below average stay. If your thinking this is comparable to the Park Plaza, you would be mistaken. Complimentary bottled water....There was none. The refrigerator was not working and I doubt it ever did. I have been to gas station bathrooms that had better bathroom soap. Stay just outside of downtown Boston and voila no fees! At least double tree gives you a free cookie. Room service you will need a small loan for and the menu is not very good! $18 for breakfast sandwich????? Guess what more fees to bring it to your room and a tray fee?? You can do much better not staying here. You will definitely feel taken advantage of! That was my first and last time staying in this or any millennium hotel!
  • BG
    Brianna Grimes
    3 days ago
    1.0
    Will never choose to stay here again. The location is the only positive. As in it’s centrally located. But you will hear LOTS of drumming, and lots of nightlife. This is not the hotel’s fault. It’s the downside to being right outside Faneuil Hall. The people at the front desk are rude and forgetful. Never got a smile from anyone but the luggage man and when I asked for a bathrobe, the guy at the front desk passed the task off to someone else but forgot to pass along the correct room number. The rooms are run down and disgusting. We stayed in a standard double room and the dust in the room was pretty gross. The balcony door’s lock was barely functional(inexcusable when you know you have small children in a room), the tub fixtures were falling off the tub, and the ice machine on the 3rd floor did not function properly. It’s the only ice machine on the property. I will pay less to stay at a nicer hotel next time.
  • AP
    Anthony Penson
    5 days ago
    4.0
    The Bostonian is a well-located hotel, right near Fanueil Hall and Quincy Market, but it looks like a place in transition. The on-site restaurant, North 26, has a nice layout, but the breakfast service is at best passable. The mini bars (at least the one in my room) are empty; there are no snacks or drinks to be had. The $30 per day "destination fee" made no sense to me, in spite of the page I was handed at check-in explaining it. While my room was big and comfortable, the king sized bed was hard as wood.
  • AK
    Ayla Kress
    Feb 9, 2026
    3.0
    Over the Bostonian is an alright bang for the buck…. Until they add on the $35/day “Destination Fee” which is far more than was estimated in the fine print of the confirmation email. At that point, you may as well book a pricier hotel without the fees. The rooms were sub par. The bathrooms were extremely cold compared to the main room. In-room entertainment wasn’t available which isn’t a big deal but the tv regularly wouldn’t work either. Walls and windows are very thin. We had to bang on our wall at 1 am as we could hear them drunkenly screaming and slamming their patio door. The heat would fluctuate tremendously from cold to hot and back again. Check in process was slow and the woman rather incompetent as she told us to enjoy our stay and ushered us away before even giving us keys, informing us of the fees or anything else - I had to literally walk her through the check in process. The saving grace of the hotel is its location to the north end, the T and other key spots in town.
  • JG
    james galvin
    Feb 6, 2026
    2.0
    Older hotel that has lost some of its luster. Reason for one star on service: arrived and wanted to self-park (hotel listed two options - valet $68 and self park $40).informed the person at the valet stand this, asked if I can pay when checking in asked if its ok to leave the car and check in - he said yes. While checking in he came to me and said $68 dollars. I said no, I done want valet and will self park - he said well you have to move your car now then. Ok, I guess. I asked how do I pay for self service - response was I don’t know. Turns out there is no self parking on-premis/the hotel - then I was given incorrect directions to the garage to use Wow - why was this so hard, hard to believe I was the first person ever to want to self parking (as advertised on their web site and it was also included in a sign on the valet stand) Reason for 2 stars in room: the hotel is just getting old. First pic is of a table in the room where the top is damaged and the second is of a warn down elevator floor (there was more random issues through out the hotel) Location is great - but they charge you an extra $30 fee + tax (their version of a resort fee). for being so close to so many things to do. Dont they charge higher prices for rooms already due to their location - they really need to add in another fee?

Frequently Asked Questions About The Bostonian Hotel Boston

What is the address of The Bostonian Hotel Boston?

The Bostonian Hotel Boston is located at 26 North Street, Boston, MA 02109, USA.

What makes The Bostonian Hotel Boston unique?

This AAA Four Diamond rated hotel features a blend of old and new with its redbrick façade and classic interiors, positioned in one of Boston's most coveted locations downtown.

Brand Certified Facts from The Bostonian Hotel Boston

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