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Historic elegance meets modern luxury at the InterContinental Boston. Our downtown Boston waterfront hotel is one of the city's most celebrated hotels in a truly iconic location on the Boston Harbor. Our beautifully redesigned rooms showcase the Boston cityscape with floor to ceiling windows. Whether hosting an event or relaxing in our Spa InterContinental, you will appreciate the close proximity to Boston’s most sought-after landmarks, like the Boston Tea Party & Ships Museum.
Location
Hours
Reviews
4.5
3,304 reviews
5 stars
2,367
4 stars
624
3 stars
139
2 stars
60
1 star
114
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its excellent central location near key attractions and the waterfront.
Staff Service
Many reviews highlight the friendly and attentive staff, with specific mentions of exceptional service from individuals.
Room Quality
Rooms are generally described as clean and comfortable, though some guests noted issues with amenities and maintenance.
Dining Experience
While the on-site dining options received mixed reviews, some guests enjoyed the food, while others found it overpriced or had service issues.
Value for Money
Several customers expressed concerns about high prices and additional fees, suggesting that the hotel may not meet luxury expectations for the cost.
- JAJenny ANov 14, 20253.0Posting a warning to others so that you can not make the same mistake. This is a nice hotel with comfortable rooms and easy parking in Boston. I have stayed here a number of times and my company has held several events here. I made a reservation for an event a few months ago, which I ended up not attending. I forgot to cancel the reservation and only recalled when I got a bill today. Yes, I am aware that this was totally my mistake and the hotel was following policy by charging me for no show; however the warning is that the hotel does not send you a single reminder on your reservation. I'm lifetime titanium and gold with two other brands and have thousands of night in hotels for the last 20 years as a business traveler. I have never forgotten to cancel a reservation before this. It is standard in every other hotel chain to send reminders about upcoming stays and check ins, multiple times so it's hard to miss. I didn't get a single email since I made the reservation two months ago. Don't be like me and forget you booked this hotel!
- JJJordanNov 12, 20254.0Great location. We had a great stay here, the staff were all very friendly and accommodating, valet parking was easy, and getting my vehicle at the end of the stay easy as well. I forgot to pack contact solution and the desk was happy to provide a travel sized bottle complimentary. My only complaint is that the same dishes from other’s room service sat in the hallway for multiple days without being cleaned up. Other guests were also quite loud in the hallway at all hours, so not very much noise dampening.
- RPRuss PoldrackNov 11, 20255.0Great stay - the location is perfect, and the room was excellent. We were on the 10th floor, where it was very quiet except for the occasional siren. Overall I would highly recommend for a stay in Boston!
- BBBeau BrasseauxNov 6, 20255.0Stayed in over 20 properties along the northeast Coast over the past 6 weeks and maybe 30 Boston locations the past 10 years. This is by far not only Boston's best hotel but perhaps the top hotel in the northEast Coast area. While an upgrade would have been nice, surprised it wasn't granted having the highest status, the room itself was amazing and comfortable. Smart TV, shower and jacuzzi, most comfortable pillow and cushion mattress. The lounge stood out, well stocked full dinner and premium liquor unlimited, breakfast was 5-star, and the staff was amazing. You can walk to all nightlife and main points. The gym was large and state-of-the-art. This hotel is top tier. 🤩🏨✨ #Hotel #Luxury #Travel #Boston #EastCoast #Experience #Review #Comfort #Amenities #Service #Nightlife #Gym
- TCTom ClementsNov 2, 20255.0Had a really pleasant experience here! The ambiance is sleek and comfortable, perfect for a relaxing stay. The staff were attentive and friendly, and the concierge was especially helpful with recommendations and arrangements. The room was clean. Overall, a solid choice if you’re looking for a convenient and comfortable stay in the city.
Frequently Asked Questions About InterContinental Boston by IHG
Is parking available at InterContinental Boston by IHG?
Yes, we provide onsite parking for our guests at InterContinental Boston by IHG. Valet parking services may also be available. Please inquire with the front desk or check our website for specific parking options and fees.
Does InterContinental Boston by IHG offer Wi-Fi services?
Yes, complimentary Wi-Fi is available in public areas and guest rooms. Please ask at the front desk for login details upon check-in.
Does InterContinental Boston by IHG have a fitness center?
Most of our hotels have a fitness center equipped with modern exercise machines and amenities. Guests can enjoy complimentary access to these facilities during their stay. Please confirm with front desk staff.
Is room service available at InterContinental Boston by IHG?
Yes, we offer room service with a diverse menu for breakfast, lunch, dinner, and late-night cravings. Simply dial the room service extension from your room to place an order.
Are there any dining options at InterContinental Boston by IHG?
Many of our hotels have on-site restaurants and bars offering a variety of cuisine and beverages. Guests can enjoy delicious meals without leaving InterContinental Boston by IHG's premises. Please check our website or contact InterContinental Boston by IHG for dining options.
Does InterContinental Boston by IHG have a pool?
Yes, many of our hotels feature indoor or outdoor swimming pools for guests to enjoy. Pool hours may vary by location and season, so we recommend checking with InterContinental Boston by IHG for specific details.
Is InterContinental Boston by IHG accessible for people with disabilities?
InterContinental Hotels is committed to accessibility. We provide accessible rooms and facilities for guests with disabilities. If you require specific accommodations, please contact InterContinental Boston by IHG directly to ensure your needs are met.
Can I earn loyalty points with my stay at InterContinental Boston by IHG?
Yes, you can earn and redeem IHG® One Rewards points when you stay at InterContinental Hotels. Joining the loyalty program is free, and it offers various benefits and exclusive offers. Visit our website for more details or sign up at the front desk.
Does InterContinental Boston by IHG offer event or meeting spaces?
Yes, we have versatile event and meeting spaces that can accommodate various group sizes. Whether it's a conference, wedding, or business meeting, our team can assist you in planning a successful event. Contact InterContinental Boston by IHG for more information.
Is there a spa or wellness center at InterContinental Boston by IHG?
Some of our hotels feature luxurious spas or wellness centers where guests can indulge in relaxing treatments and therapies. Please check with our front desk for spa availability and services offered.
What is the cancellation policy for reservations at InterContinental Boston by IHG?
Cancellation policies may vary based on the rate and reservation type. Generally, our standard policy allows free cancellation up to a certain time before check-in. Please review your reservation details or contact InterContinental Boston by IHG for more information.
Does InterContinental Boston by IHG provide airport shuttle services?
Some of our hotels offer airport shuttle services for guests. Please inquire with InterContinental Boston by IHG about availability, shuttle schedule, and any associated fees. Alternatively, taxis and other transportation options may be available.
Can I make special requests for my stay at InterContinental Boston by IHG?
Absolutely! We strive to accommodate special requests whenever possible. Whether it's room preferences or dietary needs, please contact InterContinental Boston by IHG before your stay, and we'll do our best to make your experience memorable.
How can I modify or cancel my reservation online?
You can manage your reservation online through our website or the IHG mobile app. Log in with your booking details to modify or cancel your reservation. For assistance, you can also contact our customer support team.
Does InterContinental Boston by IHG offer babysitting or childcare services?
Some of our hotels may offer babysitting or childcare services. Please contact the InterContinental Boston by IHG directly to inquire about availability, age requirements, and any associated fees.
What times can I check in and check out at InterContinental Boston by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM at InterContinental Boston by IHG.
Does InterContinental Boston by IHG offer accessible facilities?
Yes, the hotel provides accessibility features including accessible parking, mobility accessible rooms, and elevators for guests with disabilities.
Are pets allowed at InterContinental Boston by IHG?
Yes, dogs are allowed and pets are welcome at the hotel.
Is there a fitness center at InterContinental Boston by IHG?
Yes, the hotel has a fitness center equipped with elliptical machines, free weights, and treadmills available for guest use.
Does InterContinental Boston by IHG provide room service and dining options?
Yes, room service is available with a diverse menu, and the hotel has on-site restaurants and bars for dining and beverages.
What cleaning and safety measures does InterContinental Boston by IHG follow?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, removes high touch items, and provides sanitizer to ensure guest safety.
Is there parking available for guests at InterContinental Boston by IHG?
Yes, both self-parking and valet parking options are available on-site for guests.
Can guests use digital keys or contactless check-in at InterContinental Boston by IHG?
Yes, digital guest room keys are available, and the hotel offers contactless check-in and checkout options for ease and safety.
What nearby restaurants can guests visit around InterContinental Boston by IHG?
Guests can explore nearby dining options such as Miel Brasserie, Sushi-Teq, Boston Wharf, Loyall Counting Room, RumBa Bar and Restaurant, and Champagne Lounge at RumBa for a variety of cuisines and atmospheres.
Are there nearby attractions or landmarks to visit around InterContinental Boston by IHG?
Yes, the hotel is close to the Boston Tea Party & Ships Museum and the Residences At the Intercontinental, providing historical and cultural experiences for visitors.