Holiday Inn Express Boston by IHG

4.0
1454 reviews
Welcome to the Holiday Inn Express Boston

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Newly Renovated Holiday Inn Express Boston! (located minutes from Downtown). Corporate and Academic travelers welcome us as a preferred hotel given our ideal location. The Hynes Convention Center, Boston Medical Center, University of Massachusetts, Tufts Medical Center, and the BCEC Convention Center are all located within just two (2) miles of our hotel. Having the added bonus of the Andrew T-station (metro) walking distance from the hotel, getting downtown is easiest as can be. Located just minutes from Downtown Boston, leisure travelers have all the access of Boston’s history, settled away in the South Bay Shopping Plaza; consisting of an AMC Movie Theater, and lots of Shops & Restaurants! Our hotel has the perfect location for any traveler looking to experience all the area has to offer. Boston Sports? Don’t worry – we’re near Fenway Park, and the TD Garden too. Whether you’re traveling on business, or pleasure, the Holiday Inn Express Boston provides the newly renewed Hot Buffet Breakfast Bar each morning, with favorites like bacon & eggs. Pairing this with a 24-hour fitness center, complimentary high-speed Wi-Fi, we ensure our guests get a great start, with resources & amenities to power you through the afternoon.

Location

Holiday Inn Express Boston by IHG
69 Boston Street, Boston, MA
02125, United States

Hours

Reviews

4.0
1,454 reviews
5 stars
667
4 stars
420
3 stars
206
2 stars
59
1 star
102

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most guests found the hotel clean and well-maintained, with positive remarks about room cleanliness and housekeeping.

Staff Service

The staff received high praise for their friendliness and helpfulness, with specific mentions of excellent customer service from front desk personnel.

Breakfast Quality

The breakfast offerings were generally viewed as basic and could use improvement, with some guests finding it mediocre or crowded.

Noise Issues

Several reviews highlighted noise from the nearby highway as a significant concern, affecting the comfort of some guests.

Parking Charges

Guests expressed dissatisfaction with the parking fees, which were seen as an unexpected additional cost.
  • CW
    Choklit Wastedd
    5 days ago
    5.0
    Edwin is very nice, very helpful. Watching him multitask with guests while remaining professional and attentive was not nice but refreshing because he was graceful. Thank you for assisting me. Thanks to the woman t the front desk to . Angie was very kind as well. Happy new year .
  • KJ
    Kendy Jimenez
    Jan 3, 2026
    5.0
    Estuve para Año Nuevo y cada momento que entraba y estaba dentro del Hotel se respiraba Navidad por su mágico hilo musical en un volumen que destacaba y le recordaba a los huéspedes que estamos en la mejor época del año. Eso me Encantó 👏. Los recepcionistas siempre atentos con salida y rostros agradables. La Señora del área de breakfast muy amable y atenta a cada área para suplir o mantener aseado y siempre con saludo amable. La señora de limpieza también muy atenta y responsable, siempre son un saludo apropiado y eficaz en su trabajo. Felicito a la gerencia, su equipo es destacado 🙌👏🏆
  • RP
    Reneece Pinder
    Dec 30, 2025
    5.0
    Definitely enjoyed staying at the hotel, met a few friends and staffs that were very friendly. The hotel is very clean and housekeeping is very good. I definitely appreciated all their services to make the stay a good one. Plus you'll enjoy the coffee machine for sure.
  • LL
    Linda
    Dec 11, 2025
    5.0
    Was a bit scared due to some of the bad reviews here but so far our stay has been fine. Water pressure was good. Some fixtures could use some updating but everything is functional. The room was clean and didn't have any odor. There were some people waiting to check in when we arrived but the receptionist took care of things pretty fast so we didn't really have to wait long for our room assignment
  • ML
    Matthew Lang
    Dec 8, 2025
    2.0
    We stayed here preflight and post flight with the plans of having our car parked for the week. We booked through the official website of the hotel. When we arrived the receptionist told us we should have booked through some third party site and although she could see in her notes from their official site that we needed parking that did not count and she could not honor it. She did give us parking at almost $100 over our quoted price. She made it sound like it was our fault and we had done something wrong. They should get their websites and affairs in order or at least be friendlier about the miscommunications. Especially when you're jacking the price up on someone. It wasn't a good experience and we won't likely stay here again because of it

Frequently Asked Questions About Holiday Inn Express Boston by IHG

What are the check-in and check-out times at Holiday Inn Express Boston by IHG?

Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.

Is breakfast included during my stay at the Holiday Inn Express Boston?

Yes, a complimentary buffet breakfast is available each morning, featuring favorites like bacon and eggs.