Certified by Holiday Inn Express Boston by IHG • Mar 01, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Newly Renovated Holiday Inn Express Boston! (located minutes from Downtown).
Corporate and Academic travelers welcome us as a preferred hotel given our ideal location. The Hynes Convention Center, Boston Medical Center, University of Massachusetts, Tufts Medical Center, and the BCEC Convention Center are all located within just two (2) miles of our hotel. Having the added bonus of the Andrew T-station (metro) walking distance from the hotel, getting downtown is easiest as can be.
Located just minutes from Downtown Boston, leisure travelers have all the access of Boston’s history, settled away in the South Bay Shopping Plaza; consisting of an AMC Movie Theater, and lots of Shops & Restaurants! Our hotel has the perfect location for any traveler looking to experience all the area has to offer. Boston Sports? Don’t worry – we’re near Fenway Park, and the TD Garden too.
Whether you’re traveling on business, or pleasure, the Holiday Inn Express Boston provides the newly renewed Hot Buffet Breakfast Bar each morning, with favorites like bacon & eggs. Pairing this with a 24-hour fitness center, complimentary high-speed Wi-Fi, we ensure our guests get a great start, with resources & amenities to power you through the afternoon.
Location
Certified by Holiday Inn Express Boston by IHG • Mar 01, 2026
Certified by Holiday Inn Express Boston by IHG • Mar 01, 2026
Reviews
4.0
1,468 reviews
5 stars
675
4 stars
423
3 stars
206
2 stars
61
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Guests consistently praised the friendly and helpful staff, particularly mentioning individuals like Edwin and Miguel for their exceptional service.
Cleanliness
While many reviews highlighted clean rooms, some guests reported issues with cleanliness, including dirty carpets and unpleasant odors in certain rooms.
Breakfast Quality
The complimentary breakfast received mixed reviews; some found it decent while others criticized it for being basic and lacking variety.
Location
The hotel is well-located near shopping and public transport, but some guests noted noise from the nearby highway as a significant drawback.
Parking Issues
Several guests expressed dissatisfaction with the parking fees and availability, with some reporting unexpected charges.
GA
Georgina Arias
3 days ago
5.0
Very quiet, great breakfast, clean place. Bathrooms are very nice
ST
Susan Tupper
4 days ago
1.0
Booked park amd stay for last Saturday night till tonight. Arrived and no parking to be found. My brother in law arrived 2 days before that and same thing. We both did manage to finally find a spot but praying car is still there. Tonight tried to call for pick up for over an hour. Still waiting on shuttle to come get us!
JJ
Jubel
Feb 20, 2026
5.0
Exceptional staff, breakfast, pricing, room and location right by the shopping plaza, what more can I say? My team came from Canada to attend a business conference nearby and had a great stay here.
HR
Haze Rodriguez
Feb 2, 2026
1.0
Rude customer service.. Manger disregarded that 1 of their employee's was stero typing a customer. No apology.
Place is a mess.
Then gives me a false name.
What a piece of work.
SF
Sue Flores
Jan 29, 2026
5.0
Best service ever! Miguel is definitely a lifesaver. I have to go the conventions center and he helped me to go there on time.
While Uber has prices around 60-70$ for a 10 mins ride. This hotel has a FREE shuttle to the convention center and 10$ to the airport.
Top notch facility, clean and reliable.
Frequently Asked Questions About Holiday Inn Express Boston by IHG
What are the check-in and check-out times at Holiday Inn Express Boston by IHG?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Is breakfast included during my stay at the Holiday Inn Express Boston?
Yes, a complimentary buffet breakfast is available each morning, featuring favorites like bacon and eggs.
Does the hotel provide free Wi-Fi for guests?
Yes, complimentary high-speed Wi-Fi is available in public areas and guest rooms.
Are pets allowed at the Holiday Inn Express Boston?
No, pets including cats and dogs are not allowed at the hotel.
What fitness facilities are available at the hotel?
The hotel offers a free 24-hour fitness center with elliptical machines, treadmills, and free weights.
Is the property accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and offers accessible parking and elevator access.
Does Holiday Inn Express Boston offer business amenities?
Yes, there is a business center and two meeting rooms available for guests.
Are there nearby public transportation options for getting downtown from the hotel?
Yes, the Andrew T-station (metro) is within walking distance, making it easy to reach Downtown Boston.
What shopping and entertainment options are near the Holiday Inn Express Boston?
Nearby is the South Bay Shopping Plaza, which includes an AMC Movie Theater, numerous shops, and restaurants for leisure activities before or after your visit.
What sports venues are close to the hotel that guests might visit?
The hotel is near Fenway Park and the TD Garden, ideal for sports fans visiting Boston.
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Certified March 01, 2026Yext Knowledge Graph
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