Business Details
About
Hotel
The Hilton Garden Inn Boston Logan Airport (BOS) is conveniently located 1 mile from Logan Airport, just minutes from downtown Boston. Free 24 hour Airport Shuttle service to airport and Subway/Train Station and daily parking for a fee during your stay. Our tastefully-appointed hotel features modern conveniences suited to the savvy business traveler, along with a great location and amenities to please leisure guests. Spacious new guestrooms boast a long list of guest amenities including Keurig Coffee Makers, generous work surfaces and all rooms are complete with microwaves and refrigerators and Complimentary high-speed internet access. For your convenience, wireless HSIA is available in public areas throughout the hotel. Our guests have full use of our amenities including: indoor heated pool, well-equipped Fitness Center and Hotel features the Garden Grille & Bar on-site as well as many restaurants and retails shops nearby. The Hilton Garden Inn Boston Logan Airport has 2,100 square feet of flexible meeting and banquet facilities including 500 square feet of pre-function space and separate Boardroom. Hotel also offers state-of-the-art audiovisual equipment, a Business Center, creative on-site catering services and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala social event. You Can Count on Us! to provide a great value whether you are traveling on business, a vacation, or weekend getaway to Boston, our courteous hotel team looks forward to welcoming you! Guaranteed!
Location
Hilton Garden Inn Boston Logan Airport
100 Boardman Street, Boston, MA
02128, United States
Hours
Reviews
4.4
2,172 reviews
5 stars
1,392
4 stars
526
3 stars
122
2 stars
52
1 star
80
What are people saying?
AI-generated from recent customer reviews
Room Quality
Rooms are generally clean, comfortable, and spacious, but some guests noted issues with noise and maintenance.
Staff Service
Staff experiences varied; while some were friendly and helpful, others were reported as rude or unprofessional.
Restaurant Experience
The on-site restaurant received mixed reviews, with some guests enjoying the food while others found it disappointing.
Shuttle Service
The airport shuttle service was convenient but often reported as disorganized and slow, leading to long wait times.
Location
The hotel is well-located near the airport, making it convenient for travelers, though some noted noise from planes.
- JHJohn HostermanNov 16, 20254.0The hotel is a solid choice for a discounted stay near Boston. The room was clean and comfortable. The Blue Line T is a 10 minute walk, so it was about 30 minutes to downtown which was great. Short shuttle or cab ride to the airport. TIP: Only a few train stops to Maverick which has lots of local bars and pubs and Lewis Pier which has the BEST view of Boston. Parking was $20/day but plenty of availability. Our room was about half what we would have paid for a similar hotel downtown.
- SPStephanie PernsteinerNov 16, 20251.0Ich war nicht im Hotel da mein Flug ausgefallen ist. Der Grund für meine schlechte Bewertung ist der Hotelservice wirklich schrecklich ich habe lange schon nicht mehr einen so schlechten Service erlebt!!! Ich habe wie ich das Hotel gebucht habe um ca. 16 Uhr eine allgemeine Frage geschrieben. Dann als mein Flug ausgefallen ist habe ich 2-3 weitere Nachrichten geschrieben. Eine Antwort erhielt ich am nächsten Tag um ca. 8 Uhr morgens. Also bitte ihr habt eine 24 Stunden Rezeption und dass ist für mich nicht verständlich. Natürlich kann man nicht immer am PC sein aber dass geht wirklich nicht. Als ich dann die Nachricht erhalten habe habe ich gefragt ob ich noch eine Nacht buchen könnte und gleich einchecken kann. Ich wollte ein pasr Stunden schlafen und duschen ich war echt fertig. Die Antwort war ja es sei kein Problem ich könnte kommen. Ich habe dann 45 Minuten auf den Shuttleservice gewartet. Der übrigens 2x an der äußersten Straßenseite vorbei gefahren ist! Als er dann endlich stehen geblieben ist war er sehr unmotiviert und unfreundlich da habe ich gesagt nein ich fahre nicht mit mir hats gereicht. Habe dann geschrieben dass ich nicht komme und der Shuttle zu lange gebraucht hat. Die Antwort war dass ich besser anrufen hätte sollen wegen den Shuttle. Ja genau ich habe am Vortag angerufen ewige Warteschlange. Ich bin nicht aus Amerika ich zahle doch nicht bis zu 20€ für einen Anruf. E-Mailadresse habe ich keine gefunden. Sehr schlechter Service!!!
- JFJesse FentonNov 16, 20253.0Location to the airport and the shuttle to the airport were great, easy check in and extended parking. The room wasn't properly cleaned, there were a lot of sticky things near the coffee station which was gross because what else didn't they clean properly?
- JDJ DubNov 12, 20251.0I was greeted by a rude, front desk employee who barely acknowledged me. She then proceeded to tell me that all rooms were sold out even when I showed my confirmation number on HH app. I then discovered a cancelation fee was charged once I got home. I was then ghosted by the manager. As a diamond member I traveled many Hiltons and this is by far the worst service I ever experienced. This is not a reflection of the brand but here at this property.
- AAAndyNov 5, 20255.0I travel a lot and stay at hotels often. I have noticed a decline in customer service in a lot of the hotels. I was very happy with the service I received at this Hilton. The front desk staff really went above and beyond. Shuttle picked me up and dropped me off at the airport, and also dropped me off at the car rental after I checked in and got settled in to pick up my car, and also picked me up from the car rental after I returned my car and back to the hotel the night before my flight. They went above and beyond! The room was clean and comfy.
Frequently Asked Questions About Hilton Garden Inn Boston Logan Airport
What are the check-in and check-out times at Hilton Garden Inn Boston Logan Airport?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the Hilton Garden Inn Boston Logan Airport offer free Wi-Fi?
Yes, there is free Wi-Fi available throughout public areas of the hotel.
Is parking available at the Hilton Garden Inn Boston Logan Airport?
Yes, self-parking is available for guests during their stay.
Are pets allowed at the Hilton Garden Inn Boston Logan Airport?
Yes, the hotel is pet-friendly and welcomes both cats and dogs.
Does Hilton Garden Inn Boston Logan Airport provide airport shuttle services?
Yes, there is a free 24-hour airport shuttle service to Logan Airport and nearby subway/train stations.
What types of meals are available at the hotel?
The hotel offers breakfast with options for vegetarian and vegan meals, and has one on-site restaurant with room service available.
Are there fitness or recreational facilities available at the hotel?
Yes, there is a free fitness center and an indoor heated pool available for guests.
How does the hotel accommodate guests with mobility needs?
The hotel is mobility accessible and features accessible parking and elevators.
Can guests store their baggage at the hotel?
Yes, baggage storage is available for guests' convenience.
What nearby attractions are close to Hilton Garden Inn Boston Logan Airport?
Nearby attractions include Noyes Park Playground for families with children, the BCYF Martin Pino Community Center offering sports and recreation, and The Stage at Suffolk Downs music venue for entertainment.
Are there convenient nearby transportation options to get around the area?
Yes, in addition to the hotel's free airport shuttle, nearby services include Avis Rent A Car for car rentals and Park Shuttle & Fly for airport shuttles, facilitating easy travel in and around Boston.
Where can guests grab coffee or a quick drink near the hotel?
Starbucks is nearby, perfect for coffee breaks, and the hotel also has its own bar and the Garden Grille & Bar restaurant for on-site dining and drinks.