Business Details
About
HotelHampton Inn
Hampton Inn & Suites Boston Crosstown Center is ideally located two blocks to Boston Medical Center and close to Fenway Park, Northeastern University, the Boston Convention & Exhibition Center, Newbury Street, the Hynes Convention Center, Longwood Medical Area and Boston's many universities, schools and attractions. Boston Childrens Hospital, Dana Farber Cancer Center, and Brigham and Womens are two miles away. Mass General Hospital and Tufts Medical Center is less than three miles from the hotel.
Close to Logan International Airport, we are convenient to I-93 South, Exit 15 at 811 Massachusetts Avenue. The hotel is one mile from downtown Boston and close to the shops and restaurants of the Back Bay and South End. Also close by are The Museum of Fine Arts, Copley Place and Symphony Hall. Public transportation (Massachusetts Avenue Stop/Orange Line) is just six blocks from the hotel and the Number One Bus (right across from the hotel) takes you directly to Harvard Square in Cambridge. On-site parking is available with an overnight daily fee of $25.00 to include in/out privileges.
We offer complimentary shuttles to the Longwood Medical Area, Fenway Park and downtown Boston. The hotel is pet friendly and offers covered secured parking and a complimentary breakfast buffet, pool, and fitness center.
Location
Hampton Inn & Suites Boston Crosstown Center
811 Massachusetts Avenue, Boston, MA
02118, United States
Hours
Reviews
3.8
1,944 reviews
5 stars
762
4 stars
563
3 stars
290
2 stars
138
1 star
191
What are people saying?
AI-generated from recent customer reviews
Location Issues
The hotel is situated in a neighborhood with a high presence of homelessness and drug activity, making many guests feel unsafe.
Noise Complaints
Guests frequently reported disturbances from sirens and street noise, particularly due to the hotel's proximity to a hospital.
Staff Performance
While many reviews praised the friendliness of the staff, there were notable complaints about rudeness and unhelpfulness from some employees.
Cleanliness Concerns
Several guests expressed dissatisfaction with cleanliness, citing issues such as dirty rooms and unkempt common areas.
Breakfast Quality
The complimentary breakfast received positive feedback for its variety and quality, with many guests appreciating the options available.
- SGSharon Gellerman5 days ago5.0Very comfortable and clean Parking is very close two minutes walking distance I was very appreciative of the bed that was comfortable and I would say on the first side, which I always prefer The only thing there was a lot of sirens in the morning. It didn’t bother us, but for the sensitive ones it might the hotel provides earplugs. Also, I wanna say that my partner enjoyed the war pool And I really appreciated it as well the ability to connect Netflix from our devices. Also, last thing we never felt unsafe during our stay there.
- AIAkil Ahmed IraquiJan 4, 20261.0Unsuccessful scam attempted by hotel staff (receptionist): 1) At the time of Check-in without telling anything the receptionist swiped my credit card and attempted to collect the payment towards hotel bill that was already fully paid online at the time of hotel booking, i.e. second time payment. I was fortunate that the payment was declined due to the limit set for safety. 2) At the time of Check-in, safety deposit payment was swiped twice by receptionist without my knowledge. After my complaint the hotel manager accepted mistake and process the refund.
- THTeresa HollowayDec 28, 20255.0Always clean. Always friendly staff. I stay here twice a year on my cross country visits to Maine/ Texas families and won't stay anywhere else. Period. There aren't many convenient shops nearby. Several food places do deliver, however. But go prepared with convenience items like tobacco or travel accessories. Definitely recommend.
- MMMikiDec 21, 20254.0I stayed at the Hampton Inn in Boston and overall had a good experience. The hotel itself was very clean, the staff were friendly, the breakfast was satisfying, the room was spacious, and the bed was comfortable. The location was convenient in terms of transportation—there’s easy access to buses, and the line 1 can take you directly to Boston Common, which is very convenient. However, the neighborhood felt a bit unsettling. There were a lot of unusual people hanging around near the hotel/hospital, which made the area feel a little uncomfortable. This was the main downside of the stay. Overall, I would recommend this hotel for its comfort and amenities, but be aware that the surrounding area may feel a bit sketchy.
- MWMichelle WestbrookDec 21, 20255.0It was a bit loud outside, and the TV didn’t work at first, but I was able to adjust the HDMI cord and get it working. Room was clean, morning breakfast good. I didn’t use any amenities. The front desk people were very kind. I did notice unhoused people nearby. They were outside the hotel area and not causing issues, and security was present. I walked from the garage to my room around 1 a.m. and felt safe. There is a nearby hospital, so there is foot traffic to and from the garage throughout the night, which explains some of the activity. Overall, I felt comfortable during my stay.
Frequently Asked Questions About Hampton Inn & Suites Boston Crosstown Center
What is the location and address of Hampton Inn & Suites Boston Crosstown Center?
The hotel is located at 811 Massachusetts Avenue, Boston, MA 02118, USA.
What are the check-in and check-out times at Hampton Inn & Suites Boston Crosstown Center?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does Hampton Inn & Suites Boston Crosstown Center offer free Wi-Fi?
Yes, the hotel offers free Wi-Fi in public areas and public internet terminals.
Is Hampton Inn & Suites Boston Crosstown Center pet friendly?
Yes, pets including dogs and cats are welcome at the hotel.
Are there fitness and recreational facilities available at the hotel?
Yes, the hotel has a free fitness center with elliptical machines and treadmills and an indoor pool.
Does the hotel provide parking, and is it accessible?
Self-parking is available with an overnight daily fee of $25. The hotel also offers accessible parking.
Is breakfast included with the stay at Hampton Inn & Suites Boston Crosstown Center?
Yes, the hotel offers a complimentary buffet breakfast.
Are there any nearby medical centers or hospitals close to Hampton Inn & Suites Boston Crosstown Center?
Yes, Boston Medical Center, Boston Childrens Hospital, Dana Farber Cancer Center, Brigham and Womens, Mass General Hospital, and Tufts Medical Center are nearby.
What nearby public transportation options are available for guests?
The Massachusetts Avenue Orange Line stop is six blocks from the hotel, and the Number One Bus is right across from the hotel, providing direct service to Harvard Square in Cambridge.
What nearby restaurants and dining options can guests explore around Hampton Inn & Suites Boston Crosstown Center?
Guests can visit nearby restaurants such as Doña Habana (Cuban and Caribbean cuisine), Dunkin' (coffee and bakery), ZC Boston (Asian cuisine), and Roka (sushi restaurant).