Business Details
About
Hotel
Our hotel near the waterfront is five minutes' walk from Flynn Cruise Terminal. The BCEC, wharf parks, Leader Bank Pavilion, and local dining are all within a mile. We have comforts covered with breakfast, WiFi, a business center, and 24-hour fitness center – all free. Enjoy our indoor pool and host a meeting in a sunlit ballroom with harbor views.
Location
Hampton Inn Boston Seaport District
670 Summer Street, Boston, MA
02210, United States
Hours
Reviews
4.3
792 reviews
5 stars
519
4 stars
154
3 stars
39
2 stars
20
1 star
60
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is well-located for cruise passengers and has good access to nearby restaurants, though some guests found it a bit far from the main attractions.
Cleanliness
Rooms are consistently reported as clean and well-maintained, contributing to a positive overall experience.
Breakfast
The complimentary breakfast offers a variety of options, but some guests noted it can get crowded and lacks healthy choices.
Staff Service
While many guests praised the staff for being friendly and helpful, there were several complaints about the front desk service being unhelpful or rude.
Parking
Valet parking is expensive and can be inconvenient, with limited options for self-parking nearby.
- SKSpencer KelloggNov 12, 20253.0Our room was very loud. Whenever the central air came in there was loud knocking in the wall and a loud motor. Woke me up multiple times each night. Also very pricey. Convenient only because it was a block from the cruise ship port.
- SDSuperfly29er DudeNov 4, 20253.0I had a reservation which made check-in easy as usual. That said, I was there a bit before 3pm and despite my room being available they want an extra $50 for early check-in. Seriously??? Instead I checked luggage with bellhop guy for free and walked around the seaport area for an hour. Not a bad walk, but super annoying to try and get me for $50. Shame on Hampton Inn. Room was fine. Why do their bathroom exhaust fans NEVER ever work? Place was clean. Typical blah breakfast stuff included. Location is just a few easy blocks from convention center if that's your thing and seaport area is also walkable if you have some time. I do wish they had an airport shuttle.
- EXem XoNov 1, 20251.0The most stressful and unsafe hotel experience I’ve ever had. This was genuinely one of the worst hotel experiences I’ve ever had. Around 2 a.m., I went down to the lobby to grab my DoorDash, and when I tried to go back up, the elevator suddenly stopped working — even though it had worked earlier without needing a room key. I had accidentally left my key upstairs, and suddenly, I was completely locked out of my own floor. To make things worse, since my sister’s boyfriend booked the room and I didn’t know his last name off the top of my head, the front desk flat-out refused to let me go back up. I explained the situation multiple times, but the staff couldn’t have cared less. It was 2 in the morning, I was stuck in the lobby, my ID was in the room, and my sister and her boyfriend were asleep — not answering their phones. Their response? “Well, they need to confirm or you’ll have to find somewhere else to stay.” As a woman, being told to “go somewhere else” alone at 2 a.m. in an unfamiliar city was absolutely terrifying and unacceptable. I felt completely unsafe, stranded, and ignored. It took a manager physically walking me upstairs and knocking on the door to confirm I was staying there — which was embarrassing, unnecessary, and could have been avoided if the staff showed even a little common sense or empathy. And as if that wasn’t enough, housekeeping came banging on our door at 7:35 a.m. for room service — seriously?! Every other hotel I’ve stayed at starts cleaning around 11, after check-out. This entire stay was chaotic, unsafe, and incredibly unprofessional from start to finish. If you value basic safety, hospitality, or respect, do yourself a favor and stay literally anywhere else.
- JBJennifer BaezOct 24, 20255.0Highly recommend this Hampton Inn location. The site is perfectly located in southern Boston. The service is impeccable and amenities even better. The housekeeping team is so lovely and caring. Ms Melissa and Cecelia have made my weekend so special! The breakfast is great and provides so many options from Keto to Gluten Free. There will be no hungry picky eaters. Check in and out were super fast. Valet parking, though not free, kept our safe and brought it around fast. Again, couldn't recommend this location more!
- JOJennifer OchsOct 21, 20253.0I hope you like walking...this hotel isn't really near anything. I didn't mind the walk but it's at least 20 to 30 min to get to places. The cleaning staff and the Valets were helpful and very nice, wish I could say the same for the front desk staff. My boyfriend and I always stay at Hilton rewards hotels because he is a member and this front desk staff was the least helpful by far. When we asked Natalia where she recommended to eat, she handed us a paper with restaurants on it and told us the best way to get there was Uber or walk. The Valet told where to go and gave us directions. And the free breakfast....way too many people in a little space to eat. The kitchen staff couldn't keep up with the demand of all the people and there wasn't enough seating. Being a Hilton reward member we frequent many hotels we like....this will not be one of them.
Frequently Asked Questions About Hampton Inn Boston Seaport District
What accessibility features does Hampton Inn Boston Seaport District offer?
The hotel provides accessible parking, an accessible elevator, and an accessible pool to accommodate guests with mobility needs.
Is breakfast included during the stay at Hampton Inn Boston Seaport District?
Yes, the hotel offers a free buffet breakfast to all guests.
Are pets allowed at Hampton Inn Boston Seaport District?
Yes, both cats and dogs are welcome, making the hotel pet-friendly.
Does Hampton Inn Boston Seaport District offer free WiFi to guests?
Yes, free WiFi is available throughout the hotel's public areas.
What fitness and recreational facilities are available at the hotel?
Guests can enjoy a free 24-hour fitness center equipped with elliptical machines and treadmills, as well as an indoor pool.
What are the standard check-in and check-out times at Hampton Inn Boston Seaport District?
Check-in time begins at 3:00 PM, and check-out time is at 11:00 AM.
Does the hotel provide valet parking services?
Yes, valet parking is available for guests at Hampton Inn Boston Seaport District.
Are there any convenient stores within the hotel?
Yes, the hotel features a convenience store for guests' needs.
How can I reach Hampton Inn Boston Seaport District from nearby points of interest?
The hotel is within walking distance to several notable places. For example, it is just five minutes' walk from Flynn Cruise Terminal and close to the Boston Convention & Exhibition Center (BCEC). Guests visiting these locations can easily access the hotel on foot.
What nearby dining options are available around Hampton Inn Boston Seaport District?
Nearby dining includes Lord Hobo Boston, a restaurant and bar known for its beer garden, and Drydock Cafe, a seafood restaurant and cafe. Guests can enjoy a variety of local flavors before or after their stay.
What parks or outdoor attractions are near Hampton Inn Boston Seaport District?
Guests can visit Marine Industrial Park or Reserved Channel Bridge, both located close to the hotel. These areas are suitable for outdoor leisure and event planning.