Four Seasons Hotel One Dalton Street, Boston

Reviews

• RA

  Robert Assarian

  1 day ago
  1.0
  Terrible customer service over the phone with Maddison. Booked a room for my 25th wedding anniversary and called to confirm and Find out how I could make the Visit memorable and enjoyable. This hotel couldn’t even confirm that the room was booked because I booked it through American Express. I’ve stated either four seasons host hotels and booked the same way and manner, and I was able to get to speak to reservations. I was told That the confirmation number that I gave was for American Express, and that I would need to call AMEX to get the hotel confirmation. So frustrated with the fact that I only wanted to confirm and add some small request but now will be canceling my stay with this particular four seasons.
• CN

  Chintu Nomula

  Jan 3, 2026
  5.0
  I wanted to share how wonderful our recent stay was. The reception staff were incredibly kind and informative, making check-in seamless and welcoming. Our room offered a stunning view, and room service was exceptionally attentive, exceeding our expectations every time. Thank you for creating such memorable moments—we look forward to returning.
• VG

  Valentina Girouard

  Dec 26, 2025
  1.0
  We have tried this location multiple times but the valet parking is just horrible. They kept asking us for cash every single time. We had already paid through the app but they kept asking for money again because they said we stayed for 15 extra more minutes. They would not let us leave until we paid again. DOUBLE THE PRICE!!! They were rude and greedy. We have been to this location multiple times but it’s getting worse and worse. We have been to many Four seasons locations, this one just doesn’t reflect the four seasons hospitality. It seems like they are bothered by you showing up. Would not recommend it.
• NM

  njoud mohmmad

  Dec 18, 2025
  5.0
  Absolutely loved my stay at Four Seasons Boston. Everything was wonderful the service, the comfort, and the overall experience. A very thoughtful birthday surprise with a cake truly made my day and meant so much to me. The location is perfect: just a few minutes’ walk to a nearby mall, with great restaurants and lovely cafés all around. Such a beautiful stay from start to finish. I’m already looking forward to my next visit to Boston and staying here again.
• PB

  Peter “pb” Barresi

  Dec 10, 2025
  5.0
  From the moment I stepped into the sleek, modern lobby of the Four Seasons One Dalton, it was clear this wasn’t just another luxury hotel in Boston – it’s arguably the finest in the city right now. The **location** is unbeatable. Situated in the heart of Back Bay, you’re steps from Newbury Street shopping, the Prudential Center, Symphony Hall, and some of Boston’s best restaurants. Yet despite being in such a vibrant area, the hotel feels like a serene oasis the second you walk through the doors. The **rooms** (I stayed in an Executive King suite on a high floor) are simply outstanding. They’re spacious, impeccably designed with a warm contemporary elegance, and incredibly comfortable. The bed is one of those “I never want to get out of it” Four Seasons classics – plush, perfectly firm, with the finest linens. What really stood out was how **quiet** the rooms are. Even on a high floor facing the city, I heard absolutely nothing – no street noise, no neighbors, no hallway chatter. In a city hotel, that level of soundproofing is rare and deeply appreciated. The marble bathrooms are massive and luxurious – deep soaking tub, separate rain shower, and those signature Four Seasons toiletries that smell incredible. Little touches like automated shades, a Nespresso machine, and truly fast Wi-Fi made everything feel effortless. But what elevates One Dalton from “great” to “exceptional” is the **staff**. Every single interaction – from the doormen who remembered my name after day one, to the concierge who secured last-minute reservations at impossible-to-book restaurants, to housekeeping who turned down the room with such care – felt genuinely warm and anticipatory. They don’t just meet expectations; they consistently exceed them with that rare blend of professionalism and authentic kindness that only the best Four Seasons properties deliver. The trifecta of Zuma downstairs (fantastic Japanese), the stunning 7th-floor bar with panoramic views, and the gorgeous spa/pool area round out a near-perfect experience. If you’re visiting Boston and want the absolute best – look no further. One Dalton isn’t just a hotel; it’s the new gold standard for luxury in the city. Highly, highly recommended.

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