Four Seasons Hotel One Dalton Street, Boston

4.6
356 reviews

About

Luxury HotelHotelWedding VenueExtended Stay HotelResort
A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Location

Four Seasons Hotel One Dalton Street, Boston
1 Dalton Street, Boston, MA
02115, United States

Reviews

4.6
356 reviews
5 stars
292
4 stars
27
3 stars
14
2 stars
7
1 star
16

What are people saying?

AI-generated from recent customer reviews

Service Excellence

The majority of reviews highlight exceptional service from the staff, with many guests praising their attentiveness and willingness to go above and beyond.

Family-Friendly

Numerous guests appreciated the hotel's accommodations for families, noting thoughtful touches for children and a welcoming atmosphere.

Location

The hotel's prime location in Boston's Back Bay area received consistent praise for its convenience to shopping, dining, and attractions.

Room Quality

While many guests enjoyed the luxurious and clean rooms, some expressed disappointment regarding room size and amenities compared to expectations.

Dining Experience

The on-site dining options received mixed reviews, with some guests enjoying the food while others noted service issues or high prices.
  • JE
    Jack Epstein
    Oct 25, 2025
    5.0
    This hotel is exceptional—one of the better Four Seasons I’ve stayed at. The staff truly stand out: the front desk team (special thanks to Casey and the whole crew) were outstanding, the front door staff were incredibly welcoming, and the bar team was first-rate. If I had to mention one small critique, it’s that the pool is indoors only—but that’s really just nitpicking. Overall, a flawless experience with top-notch service throughout
  • AW
    Allison Walsh
    Oct 5, 2025
    5.0
    My favorite hotel that I’ve stayed at. Special shoutout to Blake at the front desk and Jesus at the Trifecta bar for making my experience unforgettable. Exceptional service and hospitality. Will be back soon.
  • AY
    Ahmad Yar
    Sep 24, 2025
    3.0
    Good 👍 very nice
  • MH
    Matt H
    Sep 15, 2025
    1.0
    Does not honor freedom of speech. Super rude front desk staff. They didn’t give me the room key after 20 minutes of waiting despite it being 5:30pm and me giving credit card and passport. Instead they insisted upon their political beliefs and refused to apologize for their poor service. Great place if you are into politically correct passive aggressive behavior. Was unable to speak with manager dispute 7 requests. Note I stay over 200 nights a year in hotels and this is the single most entitled hotel staff I’ve me. recommend Mandarine.
  • JM
    Josh Miller
    Sep 1, 2025
    5.0
    We had such a great stay at the Four Seasons. The staff couldn’t have been nicer; everyone we met was welcoming and helpful. The Vault, which offered complimentary snacks and drinks, was a really fun touch, and my kid loved it. What stood out the most, though, was how great they were with children. They went out of their way to make my kid feel included and special, which made the trip even better for us as a family. The location is perfect too, right by the Public Garden and an easy walk to shopping and restaurants. The only downsides were that the restaurant dining wasn’t anything special (and your only other option is in-room dining), and the room temperature was tough to get comfortable. Not dealbreakers, but things to be aware of. Overall, the service, family-friendly touches, and amazing location more than made up for it. We left with great memories and would definitely stay here again.

Frequently Asked Questions About Four Seasons Hotel One Dalton Street, Boston

What are the check-in and check-out times at Four Seasons Hotel One Dalton Street, Boston?

Check-in time is 3pm and check-out 12pm

Is parking available at the hotel?

Only valet parking is available at the hotel.