Four Seasons Hotel Boston

4.7
1663 reviews

About

Luxury HotelHotelResortWedding VenueExtended Stay Hotel
Located alongside the Victorian brownstone homes of the Back Bay neighbourhood, Four Seasons Hotel Boston is the ideal base for exploring “America’s Walking City,” with top attractions just steps away. Follow the Freedom Trail, shop the renowned boutiques of Newbury Street or simply relax in your newly renovated room overlooking the historic Public Garden, Beacon Hill and the gilded dome of the State House.

Location

Four Seasons Hotel Boston
200 Boylston Street, Boston, MA
02116, United States

Reviews

4.7
1,663 reviews
5 stars
1,292
4 stars
259
3 stars
57
2 stars
25
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Excellence

Customers consistently praised the staff for their exceptional hospitality, attentiveness, and personalized service.

Location

The hotel is ideally situated near Boston Common and other attractions, making it convenient for guests.

Amenities

Guests appreciated the unique features like 'The Vault' snack room and complimentary coffee service, enhancing their stay.

Room Quality

While many found the rooms comfortable and well-maintained, some reviews indicated that certain rooms were in need of renovation.

Dining Experience

Feedback on the dining options was mixed, with some guests enjoying the food while others found it lacking in quality.
  • NS
    Nancy Sullivan
    Nov 16, 2025
    5.0
    Exceeded expectations. 2 night stay as a couple, but would return with our children. The location was great! Staff were warm and friendly. The design is lovely. We enjoyed the gym, pool, bar and restaurant. They charged our EV overnight. Truly a gem in Boston.
  • AB
    Ashley Beth
    Nov 11, 2025
    5.0
    There’s really no words to describe the perfection of this hotel. It’s possibly the most gorgeous hotel lobby I’ve ever been in. The rooms are wonderful as well but it’s the overall hotel vibe that makes it unbeatable. The service is phenomenal in the classic Four Seasons way, from the valet staff to the coffee shop baristas, everyone was helpful and genuinely friendly. The hotel decor is impeccable and so enjoyable to just sit and be in such a warm, inviting space. The location is incredible—just steps away from the Boston Public Gardens, which we enjoyed strolling through every day. Our son enjoyed a morning run around Boston with the chef (this is offered complimentary but check the schedule to see if it’s an option when you’re visiting based on the season). The complimentary morning beverages in the coffee shop were some of the best lattes I’ve ever had. The evening hot cider and sugar cookies in the lobby was a welcome treat after a cold evening of sightseeing in Boston. One note—We had a false emergency alarm go off on our last morning and I only mention this because it’s worth noting that their emergency system worked very well. The information was broadcast in the hallways, the elevators were automatically blocked off, and staff helped quickly direct us out of the hotel through the stairway. Having just been at another hotel elsewhere where we also had a false fire alarm go off (what are the chances twice in a row?!) and things did not work well, it was reassuring to see this hotel do a good job in an urgent situation.
  • OM
    Olivia Mast
    Nov 10, 2025
    5.0
    Staying at the four seasons in Boston was wonderful. The staff were EXTREMELY FRIENDLY! And helpful. Shows a deep appreciation for the golden rule. Dinner was absolutely fantastic, we had the steak and the lobster pasta , we were in heaven. Our server Bryson gave an incredible service. Anticipatory always. For breakfast we ordered from in room dining and the woman who delivered was so so kind. I will always reccomend this property !
  • NS
    N Sammy
    Nov 9, 2025
    1.0
    This was our third visit to your hotel, and my husband had booked a suite to celebrate my birthday. Unfortunately, the occasion was completely ruined. A wedding reception was held on the premises that night, and the party noise continued well past midnight, until 12 AM. Our suite was located directly above the event space. As a result, we were forced to listen to the loud DJ and music throughout the evening. The overwhelming noise made us feel as if we were staying at a miserable, cheap motel next to a nightclub, not at a luxury hotel. My birthday celebration and my husband's generous gift were utterly spoiled.
  • RA
    Rosie Abramyan
    Oct 29, 2025
    5.0
    Husband and I took a short business trip. With the jet lag and chronic tired parent symptoms, we really needed this level of hospitality. The hotel is stunning. The staff treats guests like family. The location is perfect. If I was to describe the experience in a nutshell, it felt like the much needed hug that just makes everything feel alright. Thank you all so much for all your wonderful welcome! We cannot wait to come back with the little ones.

Frequently Asked Questions About Four Seasons Hotel Boston

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is at 12:00 PM.

Does the hotel offer valet parking?

Yes, valet parking is available for all guests.