DoubleTree by Hilton Hotel Boston - Downtown

Reviews

• JP

  Jesse Pulido

  2 days ago
  4.0
  Downtown great location parking $65 location across the street was tufts medical hospital nice room good service good food at westeria restaurant Starbucks downtown stairs
• MB

  Mike Boltz-Robinson

  6 days ago
  4.0
  Not a bad spot. Staff was friendly and room was a great size with the pull out couch for our teenager. Only gripes would be Fox News constantly on instead of a local news channel. I asked the waiter at the restaurant if he could change the channel to something more local an he seemed nervous to do that, giving me the controller to do it. Also it seemed the pipes made a clunking noise in the morning when heat would come on.
• PP

  Peach Perrychute

  Feb 17, 2026
  4.0
  Conveniently close to a lot of theaters, restaurants, historical sights. Hospital across the street. For noise, much appreciated that a noise machine was bedside to turn on.
• CL

  Christy L

  Feb 10, 2026
  5.0
  The room was a bit outdated but the service and location made up for it. We accidentally got an accessible room on 4th floor and the room was really dusty and smelly. We rang the front desk and they swapped the room for us immediately and the second room was much better. They gave us a few vouchers after for Starbucks. The room ran out of hair conditioner and I rang again, house keeping gave us some very fast too. Location was so handy. Love it!
• SS

  Sabrina Spagnuolo

  Feb 3, 2026
  1.0
  I was booked to stay here during the big snowstorm January 23-25, 2026. I ended having to cancel my trip because my flights got cancelled. They were so rude over the phone and refused to give me a free cancellation. Their service was disrespectful and I would not suggest staying there especially if a problem comes up they will not be helpful. Replaying to the below response: I did book through Booking.com, however they needed approval from this hotel to refund me my original amount. It was quite literally dangerous to travel at this weekend and I would have hoped they would approve a full refund due to dangerous weather when there only response was to be degrading and deflect. If you truly want to make it right, please approve my refund.