Business Details
About
Hotel
Tucked between downtown and the city's historic North End, our thoughtfully curated hotel puts you steps from Boston's best. TD Garden, Faneuil Hall, the Freedom Trail, and Government Center are all within walking distance. Enjoy modern American classic fare and cocktails alongside views of Rose Kennedy Greenway.
Location
Canopy by Hilton Boston Downtown
99 Blackstone Street, Boston, MA
02109, United States
Hours
Reviews
4.5
828 reviews
5 stars
648
4 stars
84
3 stars
34
2 stars
20
1 star
42
What are people saying?
AI-generated from recent customer reviews
Location
The hotel is praised for its unbeatable location, close to major attractions like the North End, Quincy Market, and the Freedom Trail.
Staff Service
Many reviews highlight the friendly and helpful nature of the staff, with specific mentions of individuals who provided exceptional service.
Cleanliness
Guests consistently report that the rooms and hotel facilities are clean and well-maintained.
Room Comfort
Rooms are described as spacious and comfortable, with good amenities, although some guests noted issues with noise and maintenance.
Dining Experience
While the hotel restaurant received mixed reviews, many guests appreciated the convenience of having dining options nearby.
- CBChef Sanders Boston1 day ago5.0My extensive travels have taken me to numerous hotels, but the exceptional service I received from Trevon truly stood out. He seemed to have mastered the art of ensuring a seamless check-in experience, and Yvonne's efficient checkout process was the perfect finale. The hotel's prime location, spacious rooms, and impeccable service make it an outstanding choice. I'm eager to return and experience it again.
- ASAshley SchwebelNov 16, 20255.0Flight was delayed coming into Boston, so wouldntve been able to catch the last MBTA train to Providence, where I reside. Check-in was easy at midnight. The elevator was fast, and the room stylish and spacious. A mini fridge wouldve been nice, but no bother as we were staying less than 12 hours. Shower was great- im always hung up on towels, cause I use at least 2 and if im traveling with someone, they use at least 1, but im happy to say plenty of supplied towels. We had breakfast at their second level restaurant, excellent food, very comfortable seating for dining, very lounge- like, easy to charge meals to the room. Otherwise, very secure, within walking distance of many boston attractions, I would totally stay here again.
- BKBill KingNov 13, 20255.0Wonderful hotel. This was our 47th anniversary so they upgraded our room and we got a great view. They sent up a carafe of wine and some chocolate so the a hand written note from the staff. The restaurant has great food It is right next door to Quincy market. This is my new favorite hotel The only “slip” so far is that they don’t have real maple syrup for the pancakes. (The pancakes were excellent. )
- VCVictoria CloutierNov 5, 20255.0Came home to Boston for a visit and was so happy to have found this hotel. The location is perfect! Easy walk to Fanueil, North End, and the T. Love the decor, and the room felt like I was staying with family and not in a hotel.
- JJJeanOct 31, 20255.0A perfect stay at the Canopy by Hilton Boston! The hotel combines comfort, elegance, and warmth. The rooms are spacious, tastefully decorated, and the location is central—perfectly situated to explore the city. The staff is attentive and professional, always ready to help. The overall atmosphere is both stylish and welcoming, making the stay especially pleasant. An address to recommend without hesitation for a successful stay in Boston.
Frequently Asked Questions About Canopy by Hilton Boston Downtown
What are the check-in and check-out times at Canopy by Hilton Boston Downtown?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Canopy by Hilton Boston Downtown allow pets?
Yes, both cats and dogs are welcome at the hotel.
Is parking available at the hotel?
Yes, both self-parking and valet parking are available for guests.
What dining options are available onsite at Canopy by Hilton Boston Downtown?
The hotel has one restaurant offering modern American classic fare with cocktails and views of Rose Kennedy Greenway, and room service is also available.
Are there fitness facilities at the hotel?
Yes, a fitness center with elliptical machines, treadmills, free weights, and weight machines is available for free use.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessible parking, accessible elevators, and is mobility accessible.
What payment methods does Canopy by Hilton Boston Downtown accept?
The hotel accepts American Express, Cash, Discover, MasterCard, and Visa.
What nearby attractions can guests visit near the hotel?
Guests can explore nearby attractions such as Carolyn Lynch Gardens, The Boston Stone landmark, and the historic North End area including sites on the Freedom Trail.
Are there nearby dining options within walking distance of the hotel?
Yes, nearby dining options include Rose Town Kitchen & Bar, Puritan Beef Company, Gordon Ramsay Burger, Kala Thai Cookery, Mother Anna's Italian Restaurant, and Durty Nelly’s pub.
How can guests access the hotel from public transport or local transit?
While the hotel does not offer a shuttle service, it is within walking distance to several key locations like TD Garden and Government Center, making public transit access convenient for guests.