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Canopy by Hilton Boston Downtown

4.5
(867 reviews)

Business Details

99 Blackstone Street, Boston, MA
02109, United States
(857) 758-4410
https://www.hilton.com/en/hotels/bostnpy-canopy-boston-downtown/

About

HotelHilton
Tucked between downtown and the city's historic North End, our thoughtfully curated hotel puts you steps from Boston's best. TD Garden, Faneuil Hall, the Freedom Trail, and Government Center are all within walking distance. Enjoy modern American classic fare and cocktails alongside views of Rose Kennedy Greenway.

Location

Canopy by Hilton Boston Downtown
99 Blackstone Street, Boston, MA
02109, United States

Hours

Reviews

4.5
867 reviews
5 stars
679
4 stars
86
3 stars
36
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Location

The hotel is praised for its excellent location, being within walking distance to major attractions like the North End, Quincy Market, and the Freedom Trail.

Staff Service

Many reviews highlight the friendly and accommodating staff, with specific mentions of individuals who provided exceptional service.

Room Quality

Guests generally found the rooms to be clean, spacious, and well-designed, although some noted issues with bed comfort and bathroom amenities.

Dining Experience

While the hotel restaurant received mixed reviews, some guests enjoyed the food, while others found it lacking compared to nearby dining options.

Fees and Charges

Several customers expressed concerns about additional fees, such as the destination fee and parking costs, which were not clearly disclosed upfront.
  • BB
    baz0157
    Feb 23, 2026
    5.0
    My favorite hotel while visiting the Boston area. Located close To everything I need and the staff is always great!
  • BM
    Bill Marett
    Feb 18, 2026
    4.0
    Great location and a fine hotel. I only rate 4 stars due to 2 minor issues: the in-room coffee is a Nespresso set-up that fails to offer that most essential element - a good cup of coffee to drink while not yet awake, and the electronic key {necessary to access the room, hallway, elevator, and fitness center} was unreliable and required us to get a key card from the front desk {this latter issue is not unique to this hotel, we’ve experienced similar issues at other Hilton properties}. The room was comfortable and the restaurant was fine for breakfast. The location is perfect for a Boston adventure. We will make this our go-to option for future overnights in Boston.
  • AA
    Angelica
    Feb 13, 2026
    4.0
    CAUTION: If you are coming from the airport, the gps will take you under the tunnel where the hotel is above and say you're there. Its very important to not go under the tunnel as the hotel is above it. If you do, you're going to go throught a series of confusing twists and turns because the Boston roads do not have any rhyme or rhythm and the traffic is wild. The hotel itself is very nice. The room was great and we loved the bathroom. Very friendly staff with great recommendations. The restaurant was subpar. The food was decent but the waitress forgot nearly everything we said because she didn't write anything down and had to keep coming back. I would stay at this hotel again. Knowing what I know now, I would 100% take an Uber from the aiport and skip the rental car. Eveything is walkable from this hotel.
  • PH
    Paul Harhen
    Feb 12, 2026
    5.0
    Excellent hotel in all respects. Was there on business for 3 nights. Very clean. Central. Very good service. Everything works in the gym too.
  • IT
    Inexperienced Traveler
    Jan 27, 2026
    5.0
    We stayed at Canopy for 1-3/4 days because our flight to Dublin didn't leave until 9:20pm. First off, the gentleman that helped us check in was super nice and welcoming, probably one of the highlights of the entire trip. I commend Hilton on that hire fore sure, and damn it, I cannot remember his name..... I'm so sorry sir, my memory sucks! Upon arrival in Boston, we knew it was close, but damn, it was really close to the airport. I think you could literally throw a rock and barely miss the closest terminal. It was literally 11 minutes pickup to drop off. It helped that our Uber driver knew the city, because he performed some questionable left turns to get us there that fast. Upon entry into the room, we were surprised that the photos we saw saw were not just doctored up for Hilton's typical glamour party hotel shoot. It was actually a very nice cozy hotel room. We had a great view of the East end of the city and a bit of the airport in the distance. It has just snowed that day and as kids from Arizona, we loved the change. We didn't unpack much as we would leave the next night, late. The room was a very good size, and the bathroom was spacious. The shower and sinks were spotless. The room overall was quiet, even with a moderately busy few streets just outside. Watch my video to see how just how busy it was. At night the traffic died way down. We ate at the Oyster House, which was right behind the hotel (2 min walk) and one of the reasons I chose this location. Save yourself the trip there. It was all hype! One of the most expensive 1 star meals I will ever pay for! We ate at the Rose Kitchen at the hotel, and had a much better experience there. The hotel is super close to the start of the freedom trail, Sam Adams brewery, Faneuil Hall, Quincy Market and much, much, much, much more! I kid you not, it was a sightseer's dream location! Starbucks was literally a 2 minute walk from Canopy. Mother Juice (highly recommend) is 1 minutes walk from Canopy. Gordon Ramsay burger is connected to the hotel building. Tons and tons of options, besides the Oyster House.😄 We definitely would stay here again, but next time, we want to make it an extended visit. I make silent travel videos and review hotels and their amenities. Like, follow and share on Y0uTube. Search: Inexperienced traveler. See you there. Thank you!

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