Uncover iconic. Boston Harbor’s 60-foot archway welcomes you to a hospitality experience unlike any other. Nestled on beautiful harbor waters, our Forbes Five-Star & AAA Five Diamond urban resort pairs timeless beauty and modern elegance with a hint of magic.
Customers consistently praised the exceptional service provided by the staff, highlighting their attentiveness and willingness to go above and beyond.
Amenities and Facilities
The hotel offers a range of luxurious amenities, including a gym, pool, and dining options, which guests found to be well-maintained and enjoyable.
Location and Views
Guests appreciated the hotel's prime location by the waterfront, offering stunning views of the harbor and easy access to local attractions.
Room Quality
While many reviews praised the beautiful and clean rooms, some guests noted issues with outdated furniture and noise from neighboring rooms.
Dining Experience
Feedback on the dining options was mixed, with some guests enjoying the food while others found it overpriced and lacking in quality.
SH
Sabrina Hendricks
3 days ago
5.0
Just finished a weekend getaway with a girlfriend at BHH and was so extremely impressed with the impeccable service. I booked a room via Chase Travel under The Edit catalog, so as a cardholder received some additional perks that the front desk was more than happy to oblige.
We started our stay being able to check in early so we could freshen up before our afternoon tea reservation at their restaurant, which did not disappoint! We also received a complimentary upgrade to a larger double queen room with beautiful sitting area and amazing views of the harbor. After our tea service we arrived back to our room to find a delicious charcuterie board waiting for us. The Dark bar was an amazing ending to our day in Boston, with fantastic drinks and addictive food. We ended our trip being able to check out late, so we didn’t feel rushed and was able to sleep in and order room service for breakfast. We are both moms that needed a relaxing weekend of pampering and good libations and BHH went above and beyond!
AB
armenia brown
Feb 15, 2026
5.0
I visited this location for Valentine’s Day weekend. This luxurious hotel is located by the water. They offer various amenities, including a gym, an indoor pool, and a coffee shop located inside the hotel. I highly recommend visiting this hotel; you will not be disappointed. PS. The customer service is five stars.
H3
HBJ 346
Feb 14, 2026
5.0
February 2026
Located at the historic Boston waterfront
VS
veronica serna
Feb 14, 2026
5.0
Superb service — Christopher was amazing, he went above and beyond to make sure he took care of my needs. He helped make the weekend extra special for my partner and I. Christopher went above and beyond.
TT
Tom
Feb 13, 2026
5.0
Excellent five star hotel. Great bar and facilities. Friendly staff and concierge. Housekeeping and turn down service were especially well done. In-room breakfast checked all the expected boxes, fresh croissants and OJ. Rooms were very New England, go for harbor view. Also love the scent of the bath products. Would stay here again. Only minor complaint is I prefer a separate mini fridge for personal wine chilling. The mini fridge here is solely an electronic mini bar.
Frequently Asked Questions About Boston Harbor Hotel
WHAT PARKING SERVICES DOES THE HOTEL PROVIDE?
Self-parking is currently available at Rowes Wharf in the underground garage managed by Laz Parking. Guests are permitted to leave and return to the garage within the day without any extra charge. Electric charging stations and car washes are available. Oversized vehicles with a height greater than 6′ 6″ will be directed to an offsite garage.
HOW FAR IS THE HOTEL FROM BOSTON LOGAN INTERNATIONAL AIRPORT?
Boston Harbor Hotel is located on Atlantic Avenue, just 3 miles, or a 10-minute drive from Boston Logan International Airport. Guests may arrive by sea through the Rowes Wharf Water Taxi, which may be reserved during hours of operation by the Concierge.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in, 3pm.
Check-out, noon.
Press zero or call 1.800.752.7077 for extended checkout rates (based on availability).
WHAT IS THE MINIMUM CHECK-IN AGE?
Individual guests under the age of 21 must be accompanied by a parent or legal guardian.
WHAT IS REQUIRED FOR CHECK-IN AT BOSTON HARBOR HOTEL?
A photo ID and credit card are required at check in. An authorization for nightly rate, including tax, and incidentals at $100 per night will be charged upon check-in.
WHEN IS HOUSEKEEPING SERVICE?
9am-5pm, daily.
WHEN IS TURNDOWN SERVICE?
5pm-9:30pm, daily.
DO YOU HAVE ADA GUESTROOMS?
Yes, Boston Harbor Hotel has ADA accessible rooms.
ARE THERE CONNECTING ROOMS OR TWO-BEDROOM SUITES AT BOSTON HARBOR?
Yes, the hotel has both connecting room configurations and two-bedroom suites available.
DOES BOSTON HARBOR PROVIDE ROOM SERVICE?
Yes, In-Room Dining is available daily.
WHERE CAN I FIND MORE INFORMATION ABOUT THE MAPS AT THE HOTEL?
We invite you to explore, learn and imagine the history of Boston as you take a step back in time in our Magellan Gallery. Learn about the Norman B. Leventhal Map Collection at Boston Harbor Hotel here.
HOW DO I GET IN TOUCH?
Concierge: (617) 856-7728, concierge@bostonharborhotel.com
Guest Rooms Reservations: +1(800) 752-7077, reservations@bostonharborhotel.com
Group Room Blocks (New Only): (617) 748-1852, sales@bostonharborhotel.com
Weddings, Function Rooms and Catering Information (617) 856-7729; catering@bostonharborhotel.com
Human Resources (Resume Submission): (617) 856-7711; careers@bostonharborhotel.com
Rowes Wharf Sea Grille: (617) 856-7744; rwsg@bostonharborhotel.com
Marketing & Public Relations: (617) 856-7771; jmcmahon@bostonharborhotel.com
Audio/Visual Needs: (617) 748-1852
Request Hotel Receipt: (617) 856-7750, bhhfolio@bostonharborhotel.com
Boston Water Taxi: (617) 261-6620; www.bostonwatertaxi.com
Rowes Wharf Marina: (617) 590-9470
IS THE HOTEL PET-FRIENDLY?
Pets are permitted at Boston Harbor Hotel for a $100 non-refundable daily fee per pet, at a maximum of two (2) pets per guestroom. Service animals permitted. We are happy to provide pet walking services through our Concierge for an additional fee. Please review our pet policy for more information and view our recommendations for pet-friendly places in the city. The 15th floor of the hotel is a pet-free and hypoallergenic floor.
IS THERE AN IN-ROOM REFRESHMENTS MENU?
Yes, we have a variety of in-room refreshments.
What types of parking options does Boston Harbor Hotel offer?
The hotel offers self-parking in the underground garage operated by Laz Parking, which includes electric charging stations and car wash services. Oversized vehicles are directed to an offsite garage.
What are the check-in and check-out times at Boston Harbor Hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM (noon).
Is Boston Harbor Hotel pet-friendly?
Yes, the hotel welcomes pets with a $100 non-refundable daily fee per pet, allowing up to two pets per guestroom. Service animals are permitted, and pet walking services are available through the Concierge for an additional fee.
Does Boston Harbor Hotel provide accessibility features for guests?
Yes, the hotel offers accessible parking, elevators, and an accessible pool, along with ADA accessible guestrooms.
Are there dining options available at Boston Harbor Hotel?
Yes, the hotel has three restaurants, including the Sea Grill and Rowes Wharf Sea Grille, offering a variety of dining experiences and 24-hour room service.
What amenities related to wellness and fitness does Boston Harbor Hotel offer?
The hotel features a fitness center with equipment such as treadmills, ellipticals, and free weights, as well as spa and massage services and a sauna.
Is there any shuttle or airport transfer service available at Boston Harbor Hotel?
Yes, the hotel offers airport transfer services, though no airport shuttle service is available.
Does Boston Harbor Hotel have any eco-friendly or sustainability initiatives?
Yes, the hotel uses carbon-free energy sources, implements energy conservation programs, utilizes compostable food containers and cutlery, participates in food waste reduction programs, and holds the Green Key eco-certification.
What nearby places of interest can guests explore around Boston Harbor Hotel?
Guests can visit nearby places like The Wharf Room, Rowes Wharf Bar, and Dandelion Coffee & Provisions for dining and shopping. For sightseeing, there are options like Harbor Cruise and Sing, City Cruises Boston, and Classic Harbor Line Boston offering boat tours and cruises.
How can guests use local transportation and cruise services near Boston Harbor Hotel?
Guests can utilize nearby boat tours and charters such as Boston Harbor Hotel's own marina, Boston Elite Private Yacht Charter, and Boston Green Cruises for sightseeing and transportation. Additionally, the Rowes Wharf Water Taxi can be reserved for easy access to the hotel.
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