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Uncover iconic. Boston Harbor’s 60-foot archway welcomes you to a hospitality experience unlike any other. Nestled on beautiful harbor waters, our Forbes Five-Star & AAA Five Diamond urban resort pairs timeless beauty and modern elegance with a hint of magic.
Location
Hours
Reviews
4.6
2,481 reviews
5 stars
1,864
4 stars
454
3 stars
98
2 stars24
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
The hotel staff consistently received high praise for their exceptional service, attentiveness, and professionalism, with many guests noting thoughtful touches and personalized experiences.
Location
Guests appreciated the hotel's prime location on the waterfront, providing stunning views and easy access to various attractions in Boston.
Room Quality
While many reviews highlighted the beautiful and clean rooms with great views, some guests mentioned issues with outdated furniture and maintenance problems.
Dining Experience
The on-site dining options received mixed reviews, with some guests enjoying the food while others criticized the high prices and limited menu.
Overall Experience
Most guests described their stay as luxurious and memorable, with many expressing a desire to return, despite some isolated complaints.
- SGScott G5 days ago5.0What a great stay my wife and I had celebrating our anniversary and ringing in the New Year! The hotel is very nice and the staff is very attentive. We enjoyed a cocktail in the Dark Bar which we can't wait to return to. Great vibe and service. We enjoyed the hotel lobby New Year's celebration and headed outside at 12 to watch the fireworks and celebrate the New Year. Great location close to the Seaport, North End and many Boston attractions. Looking forward to a return visit. The bed was so comfortable we didn't want to leave.
- JHJavier Ernesto Rodriguez Horta6 days ago5.0The Boston Harbor Hotel exceeds every expectation. The service is always thoughtful and genuinely welcoming, the rooms are beautifully maintained, and the harbor views are simply unforgettable. From check-in to check-out, everything felt effortless and first class. This has become our favorite hotel in the world and our go-to hotel in Boston.
- EEEmily EldredgeDec 30, 20255.0I had an amazing stay here with my mom. I have an amex so I booked through the fine hotels program with those benefits and will definitely do so again. Everyone was super helpful, professional and courteous. They went above and beyond . Highly recommend. Great location too - easy to get around the harbor. We walked to dinner at Committee and music at The Black Rose. We took the T to the fine arts museum
- TTTiborDec 28, 20255.0Un luogo iconico per un'esperienza di lusso accessibile anche senza soggiornarvi. L'atrio maestoso e l'iconico arco dorato sulla facciata (bellissimo di sera) valgono già una visita. Il suo bar e il ristorante offrono l'occasione perfetta per godersi un cocktail o un caffè raffinati con una delle viste più spettacolari di Boston sul porto attivo. È il posto ideale per una pausa elegante durante l'esplorazione del Waterfront o del Rose Kennedy Greenway, per immergersi in un'atmosfera di puro lusso e ammirare il via vai delle barche.
- MYMariam YakDec 28, 20255.0Truly a 5 star experience! This is the service I expect from a luxury hotel, and so many unexpected thoughtful touches. Our room was ready with a wonderful crib with plushies and our baby was greeted downstairs with a toy. We also got complimentary cookies, water, chocolate bar, and baby toiletries. Room service was so fast and delicious, bed was comfy, and we had a wonderful view of the street. FYI if you have the amex platinum card you can enjoy a $45 pp breakfast credit, $100 property credit (that can be used for parking), 4pm checkout, plus the semi-annual hotel credit. Really nice perks! We had a wonderful stay with our 6 month old and would definitely come back for the service, views and thoughtful touches.
Frequently Asked Questions About Boston Harbor Hotel
WHAT PARKING SERVICES DOES THE HOTEL PROVIDE?
Self-parking is currently available at Rowes Wharf in the underground garage managed by Laz Parking. Guests are permitted to leave and return to the garage within the day without any extra charge. Electric charging stations and car washes are available. Oversized vehicles with a height greater than 6′ 6″ will be directed to an offsite garage.
HOW FAR IS THE HOTEL FROM BOSTON LOGAN INTERNATIONAL AIRPORT?
Boston Harbor Hotel is located on Atlantic Avenue, just 3 miles, or a 10-minute drive from Boston Logan International Airport. Guests may arrive by sea through the Rowes Wharf Water Taxi, which may be reserved during hours of operation by the Concierge.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in, 3pm.
Check-out, noon.
Press zero or call 1.800.752.7077 for extended checkout rates (based on availability).
WHAT IS THE MINIMUM CHECK-IN AGE?
Individual guests under the age of 21 must be accompanied by a parent or legal guardian.
WHAT IS REQUIRED FOR CHECK-IN AT BOSTON HARBOR HOTEL?
A photo ID and credit card are required at check in. An authorization for nightly rate, including tax, and incidentals at $100 per night will be charged upon check-in.
WHEN IS HOUSEKEEPING SERVICE?
9am-5pm, daily.
WHEN IS TURNDOWN SERVICE?
5pm-9:30pm, daily.
DO YOU HAVE ADA GUESTROOMS?
Yes, Boston Harbor Hotel has ADA accessible rooms.
ARE THERE CONNECTING ROOMS OR TWO-BEDROOM SUITES AT BOSTON HARBOR?
Yes, the hotel has both connecting room configurations and two-bedroom suites available.
DOES BOSTON HARBOR PROVIDE ROOM SERVICE?
Yes, In-Room Dining is available daily.
WHERE CAN I FIND MORE INFORMATION ABOUT THE MAPS AT THE HOTEL?
We invite you to explore, learn and imagine the history of Boston as you take a step back in time in our Magellan Gallery. Learn about the Norman B. Leventhal Map Collection at Boston Harbor Hotel here.
HOW DO I GET IN TOUCH?
Concierge: (617) 856-7728, concierge@bostonharborhotel.com
Guest Rooms Reservations: +1(800) 752-7077, reservations@bostonharborhotel.com
Group Room Blocks (New Only): (617) 748-1852, sales@bostonharborhotel.com
Weddings, Function Rooms and Catering Information (617) 856-7729; catering@bostonharborhotel.com
Human Resources (Resume Submission): (617) 856-7711; careers@bostonharborhotel.com
Rowes Wharf Sea Grille: (617) 856-7744; rwsg@bostonharborhotel.com
Marketing & Public Relations: (617) 856-7771; jmcmahon@bostonharborhotel.com
Audio/Visual Needs: (617) 748-1852
Request Hotel Receipt: (617) 856-7750, bhhfolio@bostonharborhotel.com
Boston Water Taxi: (617) 261-6620; www.bostonwatertaxi.com
Rowes Wharf Marina: (617) 590-9470
IS THE HOTEL PET-FRIENDLY?
Pets are permitted at Boston Harbor Hotel for a $100 non-refundable daily fee per pet, at a maximum of two (2) pets per guestroom. Service animals permitted. We are happy to provide pet walking services through our Concierge for an additional fee. Please review our pet policy for more information and view our recommendations for pet-friendly places in the city. The 15th floor of the hotel is a pet-free and hypoallergenic floor.
IS THERE AN IN-ROOM REFRESHMENTS MENU?
Yes, we have a variety of in-room refreshments.
What types of parking options does Boston Harbor Hotel offer?
The hotel offers self-parking in the underground garage operated by Laz Parking, which includes electric charging stations and car wash services. Oversized vehicles are directed to an offsite garage.
What are the check-in and check-out times at Boston Harbor Hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM (noon).
Is Boston Harbor Hotel pet-friendly?
Yes, the hotel welcomes pets with a $100 non-refundable daily fee per pet, allowing up to two pets per guestroom. Service animals are permitted, and pet walking services are available through the Concierge for an additional fee.
Does Boston Harbor Hotel provide accessibility features for guests?
Yes, the hotel offers accessible parking, elevators, and an accessible pool, along with ADA accessible guestrooms.
Are there dining options available at Boston Harbor Hotel?
Yes, the hotel has three restaurants, including the Sea Grill and Rowes Wharf Sea Grille, offering a variety of dining experiences and 24-hour room service.
What amenities related to wellness and fitness does Boston Harbor Hotel offer?
The hotel features a fitness center with equipment such as treadmills, ellipticals, and free weights, as well as spa and massage services and a sauna.
Is there any shuttle or airport transfer service available at Boston Harbor Hotel?
Yes, the hotel offers airport transfer services, though no airport shuttle service is available.
Does Boston Harbor Hotel have any eco-friendly or sustainability initiatives?
Yes, the hotel uses carbon-free energy sources, implements energy conservation programs, utilizes compostable food containers and cutlery, participates in food waste reduction programs, and holds the Green Key eco-certification.
What nearby places of interest can guests explore around Boston Harbor Hotel?
Guests can visit nearby places like The Wharf Room, Rowes Wharf Bar, and Dandelion Coffee & Provisions for dining and shopping. For sightseeing, there are options like Harbor Cruise and Sing, City Cruises Boston, and Classic Harbor Line Boston offering boat tours and cruises.
How can guests use local transportation and cruise services near Boston Harbor Hotel?
Guests can utilize nearby boat tours and charters such as Boston Harbor Hotel's own marina, Boston Elite Private Yacht Charter, and Boston Green Cruises for sightseeing and transportation. Additionally, the Rowes Wharf Water Taxi can be reserved for easy access to the hotel.