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Uncover iconic. Boston Harbor’s 60-foot archway welcomes you to a hospitality experience unlike any other. Nestled on beautiful harbor waters, our Forbes Five-Star & AAA Five Diamond urban resort pairs timeless beauty and modern elegance with a hint of magic.
Location
Hours
Reviews
4.6
2,459 reviews
5 stars
1,845
4 stars
452
3 stars
98
2 stars23
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
The hotel staff received high praise for their friendliness, professionalism, and attentiveness, contributing to an exceptional guest experience.
Location
Guests appreciated the hotel's prime location with stunning views of the harbor and easy access to local attractions.
Room Quality
While many guests enjoyed the spacious and clean rooms, some reported issues with outdated decor and maintenance problems.
Dining Experience
The food quality received mixed reviews, with some guests enjoying the dining options while others found them overpriced and lacking in quality.
Check-in Issues
Several guests experienced problems with check-in, including room availability and overbooking, which led to frustration.
- EKErik K4 days ago5.0Beautiful hotel in a great location. Top notch staff. Everything was luxurious. A surprising bonus was the use of Dyptique amenities in the bathrooms (soaps, shampoo, lotion, etc). Our harbor view room had, as hoped, a beautiful view. Fun to watch the airplanes come and go from Logan. Minibar was very well stocked! Lots of free treats and goodies supplied like chocolates and whatnot as well. Bed was super comfortable. Breakfast was lovely, room service dinner was also pretty good. Only downside is that the walls are pretty thin and we could hear conversation in the neighboring room which means they probably heard our sounds too... and while it is fun to see the planes, you really hear them in the room. One low cost solution would be for the hotel to provide adjustable white noise machines in each room. I've seen this at some hotels in or near airports and is a nice touch. Anyway, still a 5 Star hotel and experience.
- TBThe BronaissanceNov 1, 20255.0Best hotel in Boston
- BJBrian JohnsonOct 29, 20255.0For such an expensive place the food was terrible the breakfast spot is wickedly overpriced and the food was overcooked got an order of bacon it was one strip cut in half and burnt home fries was three small potatoes the size of golf balls cut in half. Everything other than the food was 5 star.
- MFMichael FernandesOct 19, 20251.0This is the first time that I got an hotel overbooking they rooms. I just reserved a king size bed with Harbor view one week before my dates, and when I did the check in they said they don’t have more rooms face to the harbor with the king size. So, they gave us a horrible wheelchair room.
- JMJim McCullochOct 11, 20254.0I’ve read the rave reviews of the hotel and agree with all of them. The service, location and decor are all terrific. The one huge blot on the hotel are the shower shampoos and soaps in pump containers affixed to the wall. I was shocked when I saw them. I’m used to this in a Holiday Inn or Days Inn, but in a five star hotel it’s like a beautiful woman with a huge wart on her nose. How much do you save with this? Please raise your rates by $5-10 and get rid of the pump containers. You’ve got Frette linens in the dining room, for Josh sakes. What are you thinking?
Frequently Asked Questions About Boston Harbor Hotel
WHAT PARKING SERVICES DOES THE HOTEL PROVIDE?
Self-parking is currently available at Rowes Wharf in the underground garage managed by Laz Parking. Guests are permitted to leave and return to the garage within the day without any extra charge. Electric charging stations and car washes are available. Oversized vehicles with a height greater than 6′ 6″ will be directed to an offsite garage.
HOW FAR IS THE HOTEL FROM BOSTON LOGAN INTERNATIONAL AIRPORT?
Boston Harbor Hotel is located on Atlantic Avenue, just 3 miles, or a 10-minute drive from Boston Logan International Airport. Guests may arrive by sea through the Rowes Wharf Water Taxi, which may be reserved during hours of operation by the Concierge.
WHAT TIME IS CHECK-IN AND CHECK-OUT?
Check-in, 3pm.
Check-out, noon.
Press zero or call 1.800.752.7077 for extended checkout rates (based on availability).
WHAT IS THE MINIMUM CHECK-IN AGE?
Individual guests under the age of 21 must be accompanied by a parent or legal guardian.
WHAT IS REQUIRED FOR CHECK-IN AT BOSTON HARBOR HOTEL?
A photo ID and credit card are required at check in. An authorization for nightly rate, including tax, and incidentals at $100 per night will be charged upon check-in.
WHEN IS HOUSEKEEPING SERVICE?
9am-5pm, daily.
WHEN IS TURNDOWN SERVICE?
5pm-9:30pm, daily.
DO YOU HAVE ADA GUESTROOMS?
Yes, Boston Harbor Hotel has ADA accessible rooms.
ARE THERE CONNECTING ROOMS OR TWO-BEDROOM SUITES AT BOSTON HARBOR?
Yes, the hotel has both connecting room configurations and two-bedroom suites available.
DOES BOSTON HARBOR PROVIDE ROOM SERVICE?
Yes, In-Room Dining is available daily.
WHERE CAN I FIND MORE INFORMATION ABOUT THE MAPS AT THE HOTEL?
We invite you to explore, learn and imagine the history of Boston as you take a step back in time in our Magellan Gallery. Learn about the Norman B. Leventhal Map Collection at Boston Harbor Hotel here.
HOW DO I GET IN TOUCH?
Concierge: (617) 856-7728, concierge@bostonharborhotel.com
Guest Rooms Reservations: +1(800) 752-7077, reservations@bostonharborhotel.com
Group Room Blocks (New Only): (617) 748-1852, sales@bostonharborhotel.com
Weddings, Function Rooms and Catering Information (617) 856-7729; catering@bostonharborhotel.com
Human Resources (Resume Submission): (617) 856-7711; careers@bostonharborhotel.com
Rowes Wharf Sea Grille: (617) 856-7744; rwsg@bostonharborhotel.com
Marketing & Public Relations: (617) 856-7771; jmcmahon@bostonharborhotel.com
Audio/Visual Needs: (617) 748-1852
Request Hotel Receipt: (617) 856-7750, bhhfolio@bostonharborhotel.com
Boston Water Taxi: (617) 261-6620; www.bostonwatertaxi.com
Rowes Wharf Marina: (617) 590-9470
IS THE HOTEL PET-FRIENDLY?
Pets are permitted at Boston Harbor Hotel for a $100 non-refundable daily fee per pet, at a maximum of two (2) pets per guestroom. Service animals permitted. We are happy to provide pet walking services through our Concierge for an additional fee. Please review our pet policy for more information and view our recommendations for pet-friendly places in the city. The 15th floor of the hotel is a pet-free and hypoallergenic floor.
IS THERE AN IN-ROOM REFRESHMENTS MENU?
Yes, we have a variety of in-room refreshments.
What types of parking options does Boston Harbor Hotel offer?
The hotel offers self-parking in the underground garage operated by Laz Parking, which includes electric charging stations and car wash services. Oversized vehicles are directed to an offsite garage.
What are the check-in and check-out times at Boston Harbor Hotel?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM (noon).
Is Boston Harbor Hotel pet-friendly?
Yes, the hotel welcomes pets with a $100 non-refundable daily fee per pet, allowing up to two pets per guestroom. Service animals are permitted, and pet walking services are available through the Concierge for an additional fee.
Does Boston Harbor Hotel provide accessibility features for guests?
Yes, the hotel offers accessible parking, elevators, and an accessible pool, along with ADA accessible guestrooms.
Are there dining options available at Boston Harbor Hotel?
Yes, the hotel has three restaurants, including the Sea Grill and Rowes Wharf Sea Grille, offering a variety of dining experiences and 24-hour room service.
What amenities related to wellness and fitness does Boston Harbor Hotel offer?
The hotel features a fitness center with equipment such as treadmills, ellipticals, and free weights, as well as spa and massage services and a sauna.
Is there any shuttle or airport transfer service available at Boston Harbor Hotel?
Yes, the hotel offers airport transfer services, though no airport shuttle service is available.
Does Boston Harbor Hotel have any eco-friendly or sustainability initiatives?
Yes, the hotel uses carbon-free energy sources, implements energy conservation programs, utilizes compostable food containers and cutlery, participates in food waste reduction programs, and holds the Green Key eco-certification.
What nearby places of interest can guests explore around Boston Harbor Hotel?
Guests can visit nearby places like The Wharf Room, Rowes Wharf Bar, and Dandelion Coffee & Provisions for dining and shopping. For sightseeing, there are options like Harbor Cruise and Sing, City Cruises Boston, and Classic Harbor Line Boston offering boat tours and cruises.
How can guests use local transportation and cruise services near Boston Harbor Hotel?
Guests can utilize nearby boat tours and charters such as Boston Harbor Hotel's own marina, Boston Elite Private Yacht Charter, and Boston Green Cruises for sightseeing and transportation. Additionally, the Rowes Wharf Water Taxi can be reserved for easy access to the hotel.