Best Western Casino Inn

Reviews

• VS

  Vickey Sare

  3 days ago
  1.0
  The hotel advertises an EV Charger but it does not work. It overheats and cuts off even at low amperage setting. Staff person said people had been complaining it did not work for a couple of months now. Just a word of warning, don’t come here low and expect a charge.
• ES

  Elise Sober

  4 days ago
  4.0
  The room was quiet and clean and the employees were all nice. Breakfast was not the best with dried out sausages. I ate a biscuit which I weirdly enjoy best western biscuits. The area with the casino and pool hall feels sketchy but it ended up fine.
• RB

  Rachelle “Ryka” Basset

  Feb 5, 2026
  1.0
  This hotel was going to get a 3 star from me, but after inappropriate behavior from staff, definitely a 1. The first room I checked into reeked of cigarettes. I popped my head in, then about faced, and walked right back to the front desk. The second room smelled of urine, which I didn't understand, since there was no carpet. Sure enough, there was dried, caked pee all around the toilet. Bed was clean, and I slept okay. The next morning, I went down to collect brekkie for myself and my partner, and walked into the front lobby to three women behind the counter balefully assessing my every move. I got a plate, looked at the pitiful offerings put out for the guests, glanced at them, (they were still staring) and made a plate to share. When I approached the juice machine with my travel cup, and checked the juice to make sure it was 100% before having any, the oldest of the three watchers, with short white hair, loudly confronted me, "MA'AM. MA'AM. CAN I HELP YOU. MA'AM, CAN I HELP YOU??" I gave her a look with a raised eyebrow, and said, "No, I'm just fine, thanks for checking." This older woman then snapped, "Don't you fill that cup!" I have a 20oz blender bottle that I drink out of to avoid plastic waste, and was only having a little juice with my breakfast. There was maybe 6oz in my cup, if that. I turned and looked right at her and said, "Would you stop someone from refilling that plastic cup over there a few times? No. Instead of harrassing your guests, how about remembering that your job is to make people feel welcomed here? Maybe put a little more food out instead of staring?" I just walked away, upset. I am appalled at how she treated me, and I hope this is addressed by her manager ASAP. That person should not be working in hospitality. Edit to reply- The team did not fail to 'exceed'expectation- They failed to even try to meet basic expectations. And no, I will never stay here again.
• AH

  Amalia Harris

  Jan 23, 2026
  5.0
  El personal es amable,el lugar tranquilo,y cercas del Casino Delta Downs 8mit.
• WW

  wanda washington

  Jan 1, 2026
  1.0
  I’m writing this review only because I really could have hurt myself best western hotel is not worth the money you will deal with water and potential falls trust me I’m never coming back I will go across the bridge