Located in Ville Platte,LA, the Best Western Ville Platte is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Multiple reviews highlighted problems with cleanliness, including reports of roaches, musty odors, and hair found in bathrooms.
Staff Performance
While some guests praised the friendly and helpful staff, others reported rude behavior and poor customer service experiences.
Breakfast Quality
Many customers expressed dissatisfaction with the breakfast options, describing them as unremarkable or poorly stocked.
Facility Condition
The hotel is noted to be old and in need of renovations, with complaints about the lack of elevators and general upkeep.
Value for Price
Several reviews mentioned that the hotel is overpriced for the quality and amenities provided, especially given the presence of cleanliness issues.
MF
Michelle Fuchs
Jan 4, 2026
3.0
The hotel was in the middle of being renovated (I hope). It was old looking, only some lights worked, there was no elevator, and the stairs creaked AWFULLY when you climbed them. The hallways had an old smell, and the lobby smelled like onions, of all things. There was a continental breakfast, but the only thing that was edible was the waffle. The eggs were mushy and tasted weird; one bite of the muffin had my mother in law gagging. The beds were decent enough, the rooms were clean, and they provided the rest we needed before a long hard day ahead of us. The staff were super friendly and helpful. The location was perfect in relation to the funeral home we were going to the next day. Not a great stay, but not the worst I’ve had.
MW
Melissa Woodruff
Aug 18, 2024
4.0
We had an enjoyable stay. The room had a slight musty smell, but over all was very clean. We will definitely be staying here again when we come back to Louisiana.
MR
Mauricio Rosales
May 19, 2022
4.0
Muy agradable
RD
Robert “Lee” Davis
Sep 23, 2021
1.0
Had a very rude experience with a lady at night. I was calling to find out if they had availability for clc. Because she had already hung up on my wife. I called hung up on me three times before I decided to take my business else where. I will be calling to speak with the manager in the morning since there wasn't one there at all