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Welcome to Holiday Inn Shreveport Downtown, located off I-20, one mile from the Shreveport Convention Center. Our unbeatable location provides comfort, convenience, and exceptional service for a memorable stay.
Near the vibrant downtown area, our hotel is situated within walking distance of attractions like the Shreveport Aquarium and several casinos. Hop on our free local shuttle and admire fine art at R.W. Norton Art Gallery and Botanical Gardens or dive into history at Louisiana State Exhibit Museum.
Get energized in our Fitness Center, relax at our seasonal outdoor pool, and enjoy delicious meals with Cajun flair on-site at Red River Restaurant, where kids under 12 eat free. Stop into S’Port Bar & Grill for a cocktail before retreating to your spacious room or suite. From event venues and meeting spaces to free parking and free Wi-Fi, our hotel in downtown Shreveport provides everything you need for an unforgettable stay.
Location
Holiday Inn Shreveport Downtown by IHG
102 Lake Street, Shreveport, LA
71101, United States
Hours
Reviews
3.4
1,504 reviews
5 stars
502
4 stars
314
3 stars
218
2 stars
159
1 star
311
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted issues with dirty rooms, including mold, bugs, and unclean bathrooms.
Outdated Facilities
Many customers noted that the hotel is in need of significant renovations and updates, with outdated furniture and fixtures.
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, others reported rude or unprofessional behavior from certain employees.
Location Concerns
The hotel is conveniently located near downtown, but guests expressed concerns about the surrounding area and noise from nearby train tracks.
Breakfast Quality
Several reviews mentioned dissatisfaction with the breakfast options, citing limited choices and poor quality.
- LAL.A. Andrew1 day ago2.0Great location, but rooms are iffy. Temperature was humid and couldn't get it as cool as I like. While the lobby was frigid. The young lady at the front desk was very nice and helpful. Water pressure in shower was a trickle.
- JPJosh Chelsea Prasek5 days ago2.0The staff was fine. Hotel is muggy (in Nov), bathroom missing toilet paper roll holder, mildew on the vents and shower head, toilet is made for kids or something and the ac unit is obnoxiously loud. Sounds like someone is vacuuming in the other room and when the compressor comes on, it sounds like a truck is revving up and running its PTO. The bed is comfy. This place needs money put into it because throughout you can see it has seen no attention. Something goes wrong and it’s left busted. It’s stuck in the 90’s and they need to invest in it. —I had to edit this because this is all written based off of last night alone. Now that it’s morning, we see the coffee maker is busted, carpet is missing in areas and there looks to be larvae some sort of insect body parts in multiple areas of the unvacuumed carpet. Lamp shades all cock-eyed and everything. Room 209. Sadly, the VA puts us up in this dump, so we are stuck at their mercy.
- LMlino magnoNov 18, 20251.0We decided to give this establishment another opportunity. However, upon arrival, we discovered that our reservation had been cancelled. I suspect this decision was influenced by the subpar experience I had previously. The manager's behavior was rude, and there were unacceptable conditions in our restroom. The owner denied any wrongdoing. Subsequently, I received an apology from the owner regarding the unfortunate incidents. I question the sincerity of her apologies now.
- KPKelley PriceNov 15, 20251.0This hotel should be shut down, it's dirty from first entrance, to the elevator, to our room. The room had a water leak from the ceiling, down the windows onto the air conditioner unit, to the floor...leaving the room feeling damp, and I have asthma, didn't realize this until the morning after the previous evening check in. We were relocated to a different room but it wasn't much better, no accommodations were offered or upgrades for the inconveniences! Very poor place to stay!
- JCJennita CarterNov 4, 20251.0This hotel is VERY disappointing! Rooms are outdated looks like something from the 80s. Still has connecting rooms. Smelled like stale cigarette smoke. Website needs to be updated. It says shuttle will take you anywhere within a certain radius to find out they only go to casinos & airport. Red River Restaurant only serves breakfast. There was no hand soap in bathroom. TBH, it just didn't have a clean feeling. Glad I bought my Lysol. Employees could use a lil etiquette training as well. Location was the only good thing because it was in close proximity to the VA hospital & that's what we needed. Needless to say, I probably won't recommend.
Frequently Asked Questions About Holiday Inn Shreveport Downtown by IHG
What are the check-in and check-out times?
Check-in is at 4:00 PM, and check-out is at 11:00 AM. If you require early check-in or late check-out, please contact the front desk in advance to discuss availability.
Does the hotel offer a shuttle service?
Yes, the hotel provides a complimentary shuttle service to and from Shreveport Regional Airport, which is six miles away. Additionally, courtesy transportation is available to nearby casinos and attractions, including the Greyhound Bus Station and Shreveport Downtown Airport, all within a 5-10 mile radius of the hotel.
Is parking available on-site, and is there a fee?
Complimentary on-site parking is available for all guests.
Does the hotel have dining options?
Yes, the hotel features an on-site restaurant, the Red River Restaurant. Additionally, we're within easy distance of several restaurants, including The Missing Link and The Blind Tiger.
Are pets allowed at the hotel?
The hotel does not allow pets. However, service animals are welcome.
Does Holiday Inn Shreveport Downtown offer meeting or event space?
Yes, Holiday Inn Shreveport Downtown features flexible meeting and banquet facilities with AV support, catering options, and dedicated service.
Is breakfast included with my stay at Holiday Inn Shreveport Downtown?
Breakfast may be purchased at our on-site restaurant, which serves a full breakfast menu.
Does Holiday Inn Shreveport Downtown have accessible rooms?
Yes, Holiday Inn Shreveport Downtown offers ADA-compliant accessible rooms equipped with roll-in showers, grab bars, and wider doorways for guest comfort and convenience.
Is there a Fitness Center at Holiday Inn Shreveport Downtown?
Yes, Holiday Inn Shreveport Downtown provides a Fitness Center with cardio machines and strength equipment, open daily.
Can I request early check-in or late check-out at Holiday Inn Shreveport Downtown?
Yes, early check-in or late check-out is available at Holiday Inn Shreveport Downtown upon request and subject to availability. Please contact the front desk in advance.
What are the check-in and check-out times at Holiday Inn Shreveport Downtown?
Check-in is at 4:00 PM, and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
Does Holiday Inn Shreveport Downtown offer shuttle services?
Yes, there is a complimentary airport shuttle to Shreveport Regional Airport and courtesy transportation to nearby casinos, Greyhound Bus Station, and Shreveport Downtown Airport.
Is parking available at the hotel, and is there a fee?
Yes, complimentary on-site self-parking is available for all guests.
Are pets allowed at Holiday Inn Shreveport Downtown?
Pets are not allowed, but service animals are welcome.
Does the hotel provide a fitness center?
Yes, the hotel has a fitness center with cardio and free weight equipment available for free.
What dining options are available at or near Holiday Inn Shreveport Downtown?
The hotel features the Red River Restaurant on-site and the Holiday Inn Downtown Shreveport Sport Bar and Grill. Nearby restaurants include The Missing Link and The Blind Tiger.
Are there meeting or event spaces available at the hotel?
Yes, Holiday Inn Shreveport Downtown offers flexible meeting rooms and banquet facilities with AV support and catering.
What nearby attractions can guests visit around Holiday Inn Shreveport Downtown?
Guests can explore the Shreveport Aquarium, R.W. Norton Art Gallery and Botanical Gardens, Louisiana State Exhibit Museum, Red River Revel, and Sci-Port Discovery Center.
How can guests get to local attractions and points of interest?
Guests can use the hotel's free local shuttle service or benefit from the complimentary airport shuttle. Nearby transit options also include the Greyhound Bus Station and other transportation services like Ishuttle.
What recreational facilities are available at Holiday Inn Shreveport Downtown?
The hotel has a seasonal outdoor pool, fitness center, video poker at S’Port Bar & Grill, and a nightclub for guest entertainment.