Holiday Inn Express & Suites Shreveport - West by IHG

3.7
601 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting Locations
Louisiana Hotel Close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, Fitness and Business Centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you.

Location

Holiday Inn Express & Suites Shreveport - West by IHG
5420 Interstate Drive, Shreveport, LA
71109, United States

Hours

Reviews

3.7
601 reviews
5 stars
246
4 stars
142
3 stars
76
2 stars
57
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating during their stay.

Cleanliness Issues

Several reviews highlighted significant cleanliness problems, including dirty rooms, bathrooms, and reports of bedbugs.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness and handling of issues, particularly regarding billing and complaints.

Breakfast Quality

While some guests enjoyed the breakfast options, others reported poor quality and lack of availability.

Safety Concerns

Multiple reviews mentioned safety issues related to the hotel's location and incidents of vehicle break-ins.
  • MW
    Maurice Williams
    Nov 9, 2025
    5.0
    I traveled 800 miles to get here and the Front Desk was patient enough to accommodate my family and I, especially while we were late coming in... One of the rooms we had smelled like a basement, but the staff accommodated us with not only a better smelling room, but an upgrade.. The location is two turns off the road,which isn't bad.. A great experience overall....!!
  • SV
    Suzanne Varnum
    Nov 4, 2025
    5.0
    I felt safe here, it is across the street from the police station.
  • DR
    david jonatan hernandez rodriguez
    Nov 1, 2025
    5.0
    Excelente lugar para descansar
  • JE
    Juan Echeverri
    Oct 28, 2025
    5.0
    Decent hard working people. Room was excellent so was the attention.
  • RH
    Robbie Hamilton
    Oct 15, 2025
    4.0
    The hotel is located across the street from a police station, so we felt safe. We had a minor issue with the bathtub. Other than that, we had a great stay here. The room was clean, and the breakfast was fresh and hot.

Frequently Asked Questions About Holiday Inn Express & Suites Shreveport - West by IHG

What accessibility features are available at Holiday Inn Express & Suites Shreveport - West?

The hotel offers accessible parking and mobility accessible facilities, including an elevator.

Is breakfast included during a stay at this hotel?

Yes, a free buffet breakfast is available for guests.