Holiday Inn Express & Suites Shreveport - Downtown by IHG

3.5
397 reviews
Welcome to the Holiday Inn Express & Suites Shreveport Downtown

About

HotelConference CenterBusiness Meeting LocationsHoliday Inn Express
Downtown Shreveport Business & Entertainment District Conveniently located off I-20 in the heart of the vibrant Shreveport Downtown area, our Holiday Inn Express & Suites Shreveport hotel is superbly located for both the leisure & business traveler. Area businesses, entertainment options & family attractions are all just minutes away. Are you a simple, smart traveler? Look no further, you are in the right place as our hotel features great amenities & true Southern Hospitality! Shreveport-Bossier City offers ample opportunities for you to succeed in business with the likes of GE Prolec, SLB Manufacturing Facility, Amazon, Shreveport Convention Center, Willis Knighton & Ochsner Hospitals, G-Unit Film & Television, and Barksdale Air Force Base all within 15 minutes. Seeking fun & adventure? Be sure to visit the East Bank & Red River Districts, enjoy world famous Louisiana Cuisine or plan your stay to enjoy an event at Festival Plaza. Be sure to check Brookshire Grocery Area & Shreveport Municipal Auditorium concert schedules, too. Designed for the smart traveler, at Holiday Inn Express & Suites Shreveport you will enjoy a clean, consistent and comfortable stay. Enjoy our complimentary Start Fresh Hot Breakfast, free Wi-Fi, 24/7 business center, spacious fitness facilities, an outdoor sparkling pool and free onsite parking. Each room includes a refrigerator, microwave, coffee/tea maker, and plush bedding. We are ready to welcome you in.

Location

Holiday Inn Express & Suites Shreveport - Downtown by IHG
201 Lake Street, Shreveport, LA
71101, United States

Hours

Reviews

3.5
397 reviews
5 stars
164
4 stars
80
3 stars
38
2 stars
31
1 star
84

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with cleanliness, including dirty rooms, mold, and unkempt bathrooms.

Staff Performance

Many customers praised the friendly and helpful staff, noting their willingness to assist with various issues.

Breakfast Quality

While some guests enjoyed the breakfast variety, others reported it as lacking quality and freshness.

Maintenance Issues

Frequent complaints about broken elevators, plumbing problems, and overall need for renovations were noted.

Safety Concerns

Several reviews expressed feelings of insecurity due to the hotel's condition and surrounding area.
  • ER
    Elizabeth R.
    Jan 5, 2026
    5.0
    This hotel was amazing. The room was very clean and very big. Breakfast was fresh and plentiful. The staff was very efficient and helpful. We travel a lot, and most hotels are so-so. This one stood out, and is definitely worth a stay. If we ever cross through town again, we'll be here!
  • TF
    Thomas Fajkus
    Dec 30, 2025
    4.0
    Quiet rooms at an Affordable, Easy Check In & Out
  • CW
    Carolyn Wall
    Dec 8, 2025
    1.0
    This hotel triple charged our credit card. Every time we disputed it they would refund it and then charge it back in a few days. We addresses it with the manager and with our credit card company and never did get the right amount refunded , we had print out of our statements. Large group of us stay here every September but never again. Update…We were finally refunded. It took 4 months and numerous phone calls and emails. The manager was polite .
  • NP
    natashia paul
    Nov 20, 2025
    4.0
    I had a comfortable stay at the Holiday Inn Express. The room was clean and the bed was very comfortable. I appreciated having a fridge and microwave, and the breakfast was outstanding—delicious, a great variety, and everything was hot and fresh. The only downsides were the bathroom, which showed signs of multiple repairs with patches and missing wallpaper, and the coffee maker that didn’t work. Overall, a good stay with excellent breakfast, but the bathroom could use some updates.
  • ES
    Elizabeth Sayers
    Nov 10, 2025
    5.0
    We were here for 3 nights 4 days and it was great 😀 The Extire staff was GREAT Very Friendly! Was greeted and helped by each shift. The front desk aids and the kitchen especially. Breakfast was a great variety and staff was always cleaning making sure it was nice and hot and filled. Our room was vary spacious. And the beds were very comfy. Pillows were fluffy and were given extra blankets and towels when asked. It was quiet relaxing and peaceful:) Our family had a great time

Frequently Asked Questions About Holiday Inn Express & Suites Shreveport - Downtown by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Shreveport - Downtown?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included with a stay at Holiday Inn Express & Suites Shreveport - Downtown?

Yes, a complimentary buffet breakfast is available for all guests.