Best Western Plus Ruston Hotel

4.0
431 reviews

About

HotelBest Western
At the Best Western Plus Ruston Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ruston Hotel will stand out among other hotels in Ruston,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Ruston Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Ruston Hotel
1011 Willow Glen Blvd, Ruston, LA
71270, United States

Hours

Reviews

4.0
431 reviews
5 stars
239
4 stars
73
3 stars
39
2 stars
26
1 star
54

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendliness and helpfulness of the staff, many others reported poor customer service, including inattentiveness and lack of responsiveness.

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.

Maintenance Problems

Guests frequently mentioned maintenance issues such as broken TVs, malfunctioning air conditioning, and plumbing problems, indicating a need for better upkeep.

Breakfast Quality

The breakfast offerings received mixed reviews, with many guests noting that items were often out of stock or poorly prepared.

Safety Concerns

Several reviews raised alarms about safety issues, including unlocked doors and inadequate security measures, leading to feelings of unease among guests.
  • AP
    Avi Patel
    2 days ago
    5.0
    Had a great stay at this hotel. Staff were very friendly and perfect location right off the interstate. I would recommend this hotel if you traveling and need a nice place to stay.
  • SK
    S Khan
    Dec 7, 2025
    5.0
    Good
  • MM
    Magnolia
    Nov 29, 2025
    2.0
    Nice and friendly receptionist. The room bathroom mirror was not cleaned and appeared to have been splashed from someone who brushed their teeth during previous stay. The hotel shower water was cold. We were only given 3 flat pillows for 2 people. The facial soap caused my face to breakout in hives.
  • JS
    James Seahorn
    Oct 14, 2025
    5.0
    Great hotel and wonderful staff! Owners should really do some updating inside and out. I stay here very often for business and I come mostly because the staff make me priority. Access is right off the highway and front desk/lounge area is always welcoming.
  • PS
    Penny Sheff
    Oct 9, 2025
    5.0
    Staff is great! Very friendly and fast to respond. I stay at this hotel at least twice a month. Highly recommend. This guy made sure I had the waffles I wanted

Frequently Asked Questions About Best Western Plus Ruston Hotel

Is free Wi-Fi available at Best Western Plus Ruston Hotel?

Yes, Best Western Plus Ruston Hotel offers free Wi-Fi to all guests.

Where is the Best Western Plus Ruston Hotel located?

The hotel is located at 1011 Willow Glen Blvd, Ruston, LA 71270, United States.