Business Details
About
HotelBest Western
At the Best Western Plus Ruston Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ruston Hotel will stand out among other hotels in Ruston,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Ruston Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.0
431 reviews
5 stars
239
4 stars
73
3 stars
39
2 stars
26
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, many others reported poor customer service, including inattentiveness and lack of responsiveness.
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping.
Maintenance Problems
Guests frequently mentioned maintenance issues such as broken TVs, malfunctioning air conditioning, and plumbing problems, indicating a need for better upkeep.
Breakfast Quality
The breakfast offerings received mixed reviews, with many guests noting that items were often out of stock or poorly prepared.
Safety Concerns
Several reviews raised alarms about safety issues, including unlocked doors and inadequate security measures, leading to feelings of unease among guests.
- APAvi Patel2 days ago5.0Had a great stay at this hotel. Staff were very friendly and perfect location right off the interstate. I would recommend this hotel if you traveling and need a nice place to stay.
- SKS KhanDec 7, 20255.0Good
- MMMagnoliaNov 29, 20252.0Nice and friendly receptionist. The room bathroom mirror was not cleaned and appeared to have been splashed from someone who brushed their teeth during previous stay. The hotel shower water was cold. We were only given 3 flat pillows for 2 people. The facial soap caused my face to breakout in hives.
- JSJames SeahornOct 14, 20255.0Great hotel and wonderful staff! Owners should really do some updating inside and out. I stay here very often for business and I come mostly because the staff make me priority. Access is right off the highway and front desk/lounge area is always welcoming.
- PSPenny SheffOct 9, 20255.0Staff is great! Very friendly and fast to respond. I stay at this hotel at least twice a month. Highly recommend. This guy made sure I had the waffles I wanted
Frequently Asked Questions About Best Western Plus Ruston Hotel
Is free Wi-Fi available at Best Western Plus Ruston Hotel?
Yes, Best Western Plus Ruston Hotel offers free Wi-Fi to all guests.
Where is the Best Western Plus Ruston Hotel located?
The hotel is located at 1011 Willow Glen Blvd, Ruston, LA 71270, United States.
What amenities does Best Western Plus Ruston Hotel offer for business travelers?
The hotel provides a spacious work desk and free internet access in all guest rooms to support business needs.
Are there fitness facilities available at Best Western Plus Ruston Hotel?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
What are the typical opening hours of Best Western Plus Ruston Hotel?
The hotel operates 24 hours a day, seven days a week, so guests can check in or out at any time.
Does Best Western Plus Ruston Hotel offer any special promotions?
Yes, guests who stay two nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Plus Ruston Hotel?
You can reach the hotel by phone at +1 318-224-7499 or by fax at +1 318-224-7498.
What nearby dining options are available around Best Western Plus Ruston Hotel?
El Jarrito Mexican Grill is a nearby restaurant offering Mexican and Tex-Mex cuisine, a great place to enjoy a meal before or after your stay.
Are there any nearby hotels or resorts near Best Western Plus Ruston Hotel?
Nearby you will find additional accommodations including several Best Western Plus Ruston Hotels and resorts, providing options if you need alternative lodging.
How can nearby restaurants like El Jarrito Mexican Grill enhance the guest experience at Best Western Plus Ruston Hotel?
Guests can enjoy authentic Mexican and Tex-Mex meals at El Jarrito Mexican Grill, conveniently close to the hotel, making dining accessible and enjoyable during their stay.