Business Details
About
Hotel
At the Best Western Plus Ruston Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Ruston Hotel will stand out among other hotels in Ruston,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Ruston Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.0
428 reviews
5 stars
237
4 stars
73
3 stars
39
2 stars
25
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some guests praised the friendliness and helpfulness of the staff, many reviews highlighted a lack of responsiveness and professionalism, with staff often distracted by their phones.
Cleanliness Issues
Numerous reviews reported cleanliness problems, including dirty rooms, unclean bathrooms, and inadequate housekeeping services.
Room Maintenance
Guests frequently mentioned maintenance issues such as broken appliances, malfunctioning air conditioning, and plumbing problems, indicating a need for better upkeep.
Breakfast Quality
The breakfast offerings were often criticized for being poorly stocked and lacking variety, with some guests expressing disappointment in the overall quality.
Safety Concerns
Several reviews raised alarms about safety issues, including unlocked doors and inadequate security measures, leading to feelings of unease among guests.
- JSJames SeahornOct 14, 20255.0Great hotel and wonderful staff! Owners should really do some updating inside and out. I stay here very often for business and I come mostly because the staff make me priority. Access is right off the highway and front desk/lounge area is always welcoming.
- PSPenny SheffOct 9, 20255.0Staff is great! Very friendly and fast to respond. I stay at this hotel at least twice a month. Highly recommend. This guy made sure I had the waffles I wanted
- DBDavid BinionOct 6, 20253.0Looks like a leak that was never fully repaired.
- TRTony RagsdaleSep 17, 20255.0The room was nice, the people were VERY friendly. We felt safe, and felt our vehicle was safe, also. Would stay here again.
- SMSummer M.Sep 16, 20251.0DO NOT stay here!!! My husband and I rented a room there on Sunday September 14, 2025. The girl T the front desk was very nice at check in. However the first room we were given had a very strong “perfume “ smell and the TV was broken and wouldn’t actually play any channels. We changed rooms and this one also had a broken TV but at least it would play shows so we were going to make do because we had been traveling all day and we were worn out! Biggest mistake ever!! We left everything in the car when went to eat at the restaurant next door which was really good! But when we went back we got our suitcases and things out of the car and went to the room. I should have listened to my intuition because I kind of got a bad feeling about the place anyway. We went downstairs to have a cigarette and everything was fine until the security time we went downstairs to! When we got back to the room our door was OPEN!!!! Luckily nothing was missing but I think it’s because we came back to soon because my purse was unzipped and it wasn’t when we left the room!!! I really think it was an inside job because of how everything happened and for them to be able to get in the room. Also the room across from us had a broken door lock which I believe is where the person ran to when we were coming back to our room because they can’t tent that room but there was a light on! When we went to check out the girl at the front desk acted like it wasn’t a big deal which really surprised me because if I were in her shoes working alone in a hotel I would have been freaked out about a room being broken in to!!! So even as tired as we were we left and drove for a couple hours until I finally calmed down and we found a very nice room at a Comfort Suites in Marshall TX!
Frequently Asked Questions About Best Western Plus Ruston Hotel
Is free Wi-Fi available at Best Western Plus Ruston Hotel?
Yes, Best Western Plus Ruston Hotel offers free Wi-Fi to all guests.
Where is the Best Western Plus Ruston Hotel located?
The hotel is located at 1011 Willow Glen Blvd, Ruston, LA 71270, United States.
What amenities does Best Western Plus Ruston Hotel offer for business travelers?
The hotel provides a spacious work desk and free internet access in all guest rooms to support business needs.
Are there fitness facilities available at Best Western Plus Ruston Hotel?
Yes, the hotel has an in-house fitness room for guests to maintain their workout routines.
What are the typical opening hours of Best Western Plus Ruston Hotel?
The hotel operates 24 hours a day, seven days a week, so guests can check in or out at any time.
Does Best Western Plus Ruston Hotel offer any special promotions?
Yes, guests who stay two nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Plus Ruston Hotel?
You can reach the hotel by phone at +1 318-224-7499 or by fax at +1 318-224-7498.
What nearby dining options are available around Best Western Plus Ruston Hotel?
El Jarrito Mexican Grill is a nearby restaurant offering Mexican and Tex-Mex cuisine, a great place to enjoy a meal before or after your stay.
Are there any nearby hotels or resorts near Best Western Plus Ruston Hotel?
Nearby you will find additional accommodations including several Best Western Plus Ruston Hotels and resorts, providing options if you need alternative lodging.
How can nearby restaurants like El Jarrito Mexican Grill enhance the guest experience at Best Western Plus Ruston Hotel?
Guests can enjoy authentic Mexican and Tex-Mex meals at El Jarrito Mexican Grill, conveniently close to the hotel, making dining accessible and enjoyable during their stay.