Best Western Rayne Inn

4.0
556 reviews

About

HotelBest Western
Located in Rayne,LA, the Best Western Rayne Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Rayne Inn
1422 N POLK ST, Rayne, LA
70578, United States

Hours

Reviews

4.0
556 reviews
5 stars
296
4 stars
124
3 stars
46
2 stars
33
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including reports of mold, musty odors, and pests such as bed bugs and cockroaches.

Staff Performance

While some guests praised the friendly and helpful staff, others reported rude service and a lack of responsiveness to issues.

Room Conditions

Guests frequently mentioned that rooms were outdated, with issues like humidity, old furnishings, and noise from the nearby truck stop.

Breakfast Quality

Breakfast received mixed reviews, with some guests enjoying it while others noted that items were often empty or not replenished.

Value for Money

Several customers felt the hotel was overpriced given the condition of the rooms and the overall experience.
  • BB
    Bobbie Brannum
    2 days ago
    5.0
    Nice room friendly helpful
  • MO
    M Osiris
    5 days ago
    2.0
    It smelled strongly on the night of our arrival — in the entrance, reception area, the ground-floor hallway, and even the hallway on the third floor. Everything had a very strong, unpleasant smell of onions and curry; I’m not sure how else to describe it. The room itself also smelled, but it was a completely different odor, like old, unwashed clothes. Although the window was broken, we managed to open it, and after about an hour the smell in the room went away and we were able to sleep. Unfortunately, the same couldn’t be said for the rest of the hotel — the smell remained until morning. By then, the staff had clearly noticed it, as doors and hallways were opened for ventilation. Overall, the room was okay-ish, with noticeable wear and tear and some ugly stains on the couch.
  • AT
    Amanda Tate
    Dec 4, 2025
    5.0
    Everyone was so kind . Hotel was clean and breakfast was delicious
  • RA
    Robert Autenrieth
    Nov 23, 2025
    2.0
    Run down. Needs a massive renovation.
  • MD
    Madyson Dailey
    Nov 16, 2025
    1.0
    If I could leave 0 stars, I most definitely would. First of all, the 3rd floor smelled very musty & just had a stale smell. Secondly, earlier this morning when i woke up, I noticed I had red spots all over my legs & feet. After getting it looked at, turns out it was bed bug bites from one of our beds in the room. I read a comment from the hotel replying to someone’s review about a month ago mentioning they have pest control routinely, so it seems to me that they need to make another phone call to pest control & do a way better job at cleaning their rooms/property. I would highly not recommend this hotel after this experience.

Frequently Asked Questions About Best Western Rayne Inn

Does Best Western Rayne Inn have a fitness center?

Yes, Best Western Rayne Inn offers a fitness center for guests.

Is the Best Western Rayne Inn a smoke-free property?

Yes, the Best Western Rayne Inn is a smoke-free hotel.