Holiday Inn Express & Suites Baton Rouge -Port Allen by IHG

3.9
487 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Enjoy Hotel's Ideal Location in Port Allen, LouisianaTreat yourself to a comfortable and convenient stay at the Holiday Inn Express® Port Allen hotel. Whether you're here for business or leisure, our location off I-10 and in close proximity to downtown Baton Rouge and the Mississippi River provides quick and easy access to all you need while in Port Allen.Hotel guests save time thanks to our location just minutes from companies like ExxonMobil Pipeline, Dow Chemical, Placid Refinery, state government offices and Blue Cross Blue Shield of Louisiana. In addition, our 1,064-sq-ft meeting room with audio/visual equipment, catering services and helpful meeting professionals can accommodate up to 50 of your guests.From sightseeing at the Mississippi River Outlook to trying your luck at Belle of Baton Rouge or Hollywood Casinos, you'll find that activities abound near our hotel's address in Port Allen. You can drive to downtown Baton Rouge to tour historic homes and buildings or to cheer for the Tigers at an LSU football game.Here at our Port Allen hotel, we want your trip to be unforgettable, which is why we offer quality amenities, including an indoor, heated pool, free high-speed, wireless Internet access and an expanded and well-equipped Fitness Center. Also, be sure to start each morning with the free Express Start Breakfast Bar, which features hot items. Our Port Allen hotel staff looks forward to your next visit!

Location

Holiday Inn Express & Suites Baton Rouge -Port Allen by IHG
2860 North Westport Drive, Port Allen, LA
70767, United States

Hours

Reviews

3.9
487 reviews
5 stars
222
4 stars
133
3 stars
51
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, mold, and bedbugs.

Staff Performance

Customer service was frequently criticized, with reports of rude and inattentive staff, particularly at the front desk.

Room Quality

Several guests noted that rooms were outdated and in need of maintenance, with issues like malfunctioning air conditioning and uncomfortable beds.

Breakfast Experience

The breakfast offerings received mixed reviews, with some guests finding it satisfactory while others described it as mediocre.

Location Convenience

The hotel is conveniently located near the highway, but some guests found the surrounding area lacking in dining options.
  • PV
    Paul Vanlook
    Dec 30, 2025
    2.0
    Just off the highway, outdated location. Update ongoing, problem noted, missing smoke detector in room.
  • PN
    Phương Đoàn Ngọc
    Dec 8, 2025
    5.0
    The hotel provides very good service, and the staff are cheerful and friendly.
  • MF
    Mark Fabian
    Nov 26, 2025
    4.0
    I have stayed here on several occasions. Only ever for one night simply due to work, but I have no real complaints. The rooms are clean, quiet, and comfortable.
  • ME
    Mel E
    Nov 23, 2025
    2.0
    Got in late on Friday night. Front desk guy was not rude but not attentive. Literally stood in front of him for 5 mins before he stopped typing and asked our last name. Got to our room on the 3rd floor and hit instantly with a smell of mildew. Assumed it was because the air was high so we turned it down and hoped for the best. The shower curtain had stains all over the inside. Clumps of hair in the shower. Leaving out of the bathroom next to the light switch looked to be like blood or dirt splatter. Had a wash cloth to turn one and off the light switch. Luckily I bring antibacterial wipes with me and had to clean the entire room before I let my kids touch anything. Once we finally laid down for bed, the sheets were damp. Left for the LSU game the next day so it had all day to settle. Came home that evening with the smell being even worse. The sheets smelt like they were left in a washer in a hot laundry room then dried. Just mildewed. We all woke up Sunday morning feeling gross. Never had a bad stay before this last weekend. I assumed as many times as the cleaning lady tried to come in the room or asked in the hall if we wanted it clean, it would have been better kept up.
  • BD
    Benjamin Douthwaite
    Nov 15, 2025
    1.0
    Bed bugs. Blood on the pillow when I woke up. Not good.

Frequently Asked Questions About Holiday Inn Express & Suites Baton Rouge -Port Allen by IHG

What are the check-in and check-out times at Holiday Inn Express & Suites Baton Rouge - Port Allen?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.

Does the hotel provide free breakfast for guests?

Yes, a free Express Start Breakfast Bar, featuring hot items, is available for guests.