Inspired by brass bands and rich, colorful costuming of locals, at Hotel Indigo New Orleans - French Quarter, you will be “part of that number.” Nestled in the Central Business District on the St. Charles streetcar line, we are ideal for business travelers. Our newly renovated, pet-friendly hotel, originally built in 1837, weaves tradition with modernity. Offering 143 artfully designed guestrooms, including nine with balconies overlooking St. Charles and Common, we welcome you to our oasis in downtown New Orleans. Dine at our Cajun restaurant, Common Interest, and enjoy proximity to the city’s most notable venues, like the Orpheum Theater, House of Blues, the Fillmore, Caesar’s Superdome, and Smoothie King Center. Your New Orleans adventure starts here!
Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.
Room Size
Numerous reviews mentioned that the rooms are small, with some guests expressing discomfort due to cramped conditions.
Cleanliness
While many guests found the rooms clean, there were several complaints about unclean bedding and issues with housekeeping.
Location
The hotel is well-located, with easy access to popular attractions like Bourbon Street and Canal Street, making it convenient for guests.
Amenities and Services
Guests noted issues with amenities such as parking fees, lack of microwaves, and inconsistent breakfast quality, with some expressing disappointment in the dining options.
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Sharon Harrison
4 days ago
5.0
Nice upscale hotel with valet service. A great feature for the area.
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ellen pace
5 days ago
4.0
We had a family reunion in NOLA half stayed here and the service was great Alecia was on top of the check in and check out and friendly the whole time in between, she made the stay so much worth the while and helped with all the questions ,suggestions,and hospitable to all who entered I hope she's still there the next time I'm in New Orleans
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Jacob Ramos
Nov 12, 2025
1.0
Recently stayed here over the weekend and I paid nearly $400 for one night upon checking in the room was at 82° and I immediately went downstairs to let the service team know they send somebody up and I was told due to Tariffs and parts not on hands, they could only manually attempt to assist with the temperature, but they would only be able to bring it down to a certain temperature! We left went to enjoy the city came back late that night around 3 AM and the room was still at 76°! For a $400 room this is absolutely unacceptable, In addition in the morning, when I called to request an extended check out because we were having a late breakfast I was interrogated for an IHG rewards number as that would be the only way I would be granted an extra hour! Save your time and money at this price point. You will get far better service and quality elsewhere.! I disputed this transaction based on the experience and I was merely offered $100 credit/refund, To sleep in sweat This is ridiculous! I called to request a manager and they told me they weren’t sure when a manager would be on hand. They are generally available between 8 and 4 try again then.
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Val Torres
Oct 29, 2025
5.0
I love staying at Hotel Indigo. The atmosphere is relaxed and inviting. It's a great location. The staff is friendly and helpful. I'll be back!
CB
Charlie Brown
Oct 28, 2025
5.0
WOW! That is what i can say about this hotel, location AND service. As soon as I drove up the bell hop came to my car, asked if I were staying at their hotel. Also if I needed to park my car with their valet. Of course yes to both question. I went to front desk and I was checked in immediately. Only stayed at desk for about 5 to 7 minutes at the most. Bell hop took our luggage up to our room and put all our luggage in order on our room (TIP THEM)! Room was small. If you are in to large rooms this place is not for you, BUT these rooms are VERY clean, cozy, comfortable, quiet and relaxing. It does have a lot amenities except no microwave. That microwave is down stairs in mini store which has things you may need. Parking your car in their garage, which is safe, and leave it there. You won't need it unless you're traveling far. Everything is in walking distance that is full of entertaining, food, goodies and needs. This is no complimentary breakfast, but they do have excellent choice breakfast at a great delicious cost. I wish i could go on about how this facility is extravagant, but not enough room. I seriously highly recommend this place for all your needs. Business and/or pleasure.
Frequently Asked Questions About Hotel Indigo New Orleans - French Quarter by IHG
Is Hotel Indigo New Orleans - French Quarter by IHG suitable for business travelers?
Yes, Hotel Indigo New Orleans - French Quarter by IHG is a great fit for both leisure and business travelers. The hotels offer well-equipped meeting spaces with high-speed internet, business services, and a creative environment for everything from team events to board meetings.
Does Hotel Indigo New Orleans - French Quarter by IHG have a loyalty program?
Yes, Hotel Indigo New Orleans - French Quarter by IHG is a part of the IHG® One Rewards loyalty program, which allows guests to earn points for stays at Hotel Indigo New Orleans - French Quarter by IHG and other IHG hotels. These points can be redeemed for free nights, travel, merchandise, and more. Membership also grants access to exclusive benefits and promotions. Guests can join the loyalty program on the hotel's website.
How can I make a reservation at Hotel Indigo New Orleans - French Quarter by IHG?
Reservations can be made directly through the IHG App, IHG website, or by contacting the hotel's reservation department. To get the best rates and promotions, it's recommended to book directly through the hotel's website or call their reservation line.
Can I cancel or modify my reservation at Hotel Indigo New Orleans - French Quarter by IHG?
The cancellation and modification policies may vary depending on the specific reservation type and rate selected. It's advisable to review the hotel's cancellation policy before booking. Generally, flexible rates allow easier modifications and cancellations, while non-refundable rates may have stricter terms. For precise details, reach out to the hotel directly.
Are there any special packages or deals available?
Hotel Indigo New Orleans - French Quarter by IHG often offers special packages and deals to celebrate various occasions, seasons, and holidays. These promotions can include discounted rates, complimentary amenities, and other added benefits. To see the latest offers, visit the hotel's official website or check out their social media channels.
What are the check-in and check-out times at Hotel Indigo New Orleans - French Quarter by IHG?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Does Hotel Indigo New Orleans - French Quarter by IHG allow pets?
Yes, the hotel is pet-friendly and allows both cats and dogs.
Is there a fitness center available for guests at the hotel?
Yes, a fitness center is available for free to all guests.
Does Hotel Indigo New Orleans offer room service and daily housekeeping?
Yes, room service is available and housekeeping is provided daily.
Are additional sanitation and enhanced cleaning measures implemented at the hotel?
Yes, the hotel uses additional sanitation in food areas, commercial grade disinfectants, and has enhanced cleaning in guest rooms and common areas.
What amenities are available at Hotel Indigo New Orleans - French Quarter by IHG?
Amenities include a bar, business center, elevator, convenience store, gift shop, fitness center, free Wi-Fi in public areas, and valet parking.
Is contactless check-in or check-out offered at the hotel?
Yes, contactless check-in and check-out are available for guest convenience.
What are some nearby points of interest to Hotel Indigo New Orleans?
Nearby places include the St. Charles Streetcar - Common station for easy transit, Common Interest restaurant for dining, and entertainment venues like the Orpheum Theater and House of Blues within close proximity.
How can guests use nearby transit to access Hotel Indigo New Orleans?
Guests can use the St. Charles Streetcar at the Common stop, which is near the hotel, to easily reach the hotel and explore the city.
What dining options are available nearby the hotel?
Common Interest is a nearby Cajun and Creole restaurant, and PJ's Coffee and Mike Serio's Poboys offer additional local food and drink options close to the hotel.