Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG

Reviews

• DM

  Don McPherson

  Mar 11, 2026
  2.0
  For the love of your sanity, skip this place! First off, it stinks, literally. Second, it seems half the doors on the rooms barely close. Ours was so bad we almost had to kick it open, then slam it shut. Furniture was broken inside our room. When we spoke with the front desk, they acknowledged that we weren’t the only ones to notice the smell and to have problems with our door. And of course they were sorry, but they didn’t have any other rooms available. Sadly, we cut our stay short and went somewhere else.
• CV

  Christian Vogel

  Mar 8, 2026
  4.0
  Man kann leider kein Fenster öffnen und es riecht muffig. Sehr nettes Personal, Waschmaschine & Trockner für je 1,5$ vorhanden. Kostenfreier Kaffee und Wasser in der Lobby
• DR

  Denise Rodriguez

  Mar 2, 2026
  1.0
  Friends, if you visit New Orleans DO NOT stay at the Holiday Inn Express at 334 O’Keefe. I repeat DO NOT STAY at this hotel. We had a horrible stay and were inconvenienced in so many ways. - When I made the reservation, I specifically requested a room away from the elevator. Tell me why they gave us a room right next to the elevator?!?? The noise kept us up and woke us up throughout our stay. - Our stay was for three nights. When we returned to our room on the second night, our key cards no longer worked. After a long day, we had to go down to the front desk to have them reactivated. - The toilet paper roll in our bathroom was hanging on by a thread. We were afraid it would fall off at any moment and we’d be charged for it. - Our last morning, we were awoken at 8:30 am to the sounds of vacuuming right outside our door followed by the sound of industrial blowers drying the carpets they decided to clean at that time. - The blowers were placed right in front of our door so we nearly tripped walking out. -When we checked in, they asked for our license plate number and we even filled out paperwork with the car info. At checkout, we find our car has been booted because the hotel staff DID NOT enter our license plate into the system!!!
• SG

  Sandi Galleton

  Feb 25, 2026
  3.0
  Everyone was very nice and welcoming, and in a very convenient location. The free breakfast was a nice plus. The beds were comfortable and the room was clean. But...and this is a big one...they got rats. Not mice, RATS. Big ones. So, if thats not you idea of fun, skip the smoking section. Or not, and enjoy the show. All in all, i would return.
• KJ

  Kari Jensen

  Feb 17, 2026
  1.0
  I booked my hotel room in October 2025 for my Mardi Gras trip in February 2026. I paid in full at the time of booking. During my stay in March- the hotel double charged my card on file each night that I was there. I was charged over $500 of unauthorized charges— and on top of that, no one at the hotel could do anything to fix it. I am still having to work with my bank to get the charges fixed. They oversold the hotel by 2 rooms, my friends rooms got cancelled without notice and they couldn’t even provide them a cot. I did have a front desk staff member try to help- however I left with no resolution after I was told it was handled. Overall very disappointed.

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