Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG

3.7
1478 reviews
Street View of Holiday Inn Express New Orleans French Quarter Area

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Holiday Inn Express – In The Middle of Everything New OrleansLocated in the Central Business District of Downtown, the Holiday Inn Express® New Orleans Downtown hotel is 2 blocks from the Caesars Superdome and Smoothie King Center, and only 3 blocks to Canal Street featuring the French Quarter. Our comfortable and modern accommodations are a wonderful choice for both business and leisure travelers. Within walking distance to almost everything a guest comes to New Orleans to see, the hotel borders the French Quarter, is in the heart of New Orleans’ Central Business District and is an ideal setting for business travelers, also home to Shell Oil Company and Entergy Corporation.Nearby, famous attractions include Outlet Collection Shopping Mall, Bourbon Street, National World War II Museum and the Children's Museum, located just a short walk away. The Audubon Aquarium of the Americas, Insectarium and Zoo are also located nearby.Our rooms offer a cozy place to work and relax, we offer a complimentary hot breakfast buffet each morning to fill up before you start your day.

Location

Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG
334 O'Keefe Avenue, New Orleans, LA
70112, United States

Hours

Reviews

3.7
1,478 reviews
5 stars
591
4 stars
374
3 stars
203
2 stars
112
1 star
198

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individuals who provided exceptional service.

Location

The hotel is praised for its convenient location, being within walking distance to popular attractions like the French Quarter.

Cleanliness Issues

Several customers reported cleanliness problems in their rooms, including dirty bathrooms and unkempt common areas.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, often noted as a highlight of the stay.

Parking Fees

Guests expressed frustration over unexpected parking fees, which were not clearly communicated during booking.
  • SK
    Sonya Kennedy
    Jan 2, 2026
    5.0
    Needed a room overnight before my family and I got on our cruise for christmas, the rooms were very nice, we were able to get two rooms near each other which was awesome! The breakfast was absolutely delicious! Nothing bad I can say about this particular Hotel because we only use it for one night. It is within walking distance of bourbon street, shopping, and other amenities in New Orleans. Would probably choose this hotel again when I return because it is such close proximity to the French Quarter
  • JL
    jamie lapeyrouse
    Dec 28, 2025
    3.0
    my husband an i stayed here over christmas, and coming from someone who works in the hotel industry i have alot to say about this hotel. #1 the a/c we had to set on 64 and still wouldnt blow cold air. So we sweat all night!! #2 all the drawers were open and no trash bags were placed in the trash cans, only strung over the side. #3 The shampoo holder in the shower was rusted and loose and wouldn't hold the containers properly so when we would use them they would come off the rack. #4 The conditioner was shampoo, housekeeping must have replaced it wrong. #5 Found blood spots on one of the pillow cases. #6 there was no bathtub only a shower, didn't care for that as i would rather take a bath. #7 The shower handle to turn on the water was loose and wouldn't turn to warm water, only scolding hot. #8 The bed was made poorly and wrinkled. Other than these issues the breakfast was good, the hotel was quite, the staff was very nice, and the location was great.
  • ZR
    Zach Rebert
    Dec 16, 2025
    1.0
    Unadvertised parking fees ($34/day) and rude night staff. Night manager Robert refused to get me regular coffee (room was only stocked with DECAF) then gave me attitude when I asked nicely if he could find some for me. He told me to walk downstairs & get coffee from the breakfast bar. Rude, unprofessional and way below HIE standards.
  • KP
    Kalimah Paige
    Dec 12, 2025
    3.0
    Haven’t stayed at a holiday inn since the 90’s this one was okay the location was close to the French quarters and if you are in town to see a show or sporting event in walking distance to the superdome and smoothie king. The breakfast was standard and staff were friendly the most important thing was the price was right . I would stay again
  • TB
    Ty B
    Dec 8, 2025
    1.0
    The hotel very badly needs a deep cleaning. There were random chunks of things on the floor along with a lot of dead leaves, hair, and stains. The door also got caught on the frame so you had to slam it pretty hard for it to fully close, and you can hear everything through the walls. The stairs only go to the emergency exits so you have to take the elevator to the lobby and it makes a lot of loud clunking sounds. The bathroom door also has a huge gap in it and doesn’t feel very private, and the heat/AC makes a very loud, constant rattling noises whenever it’s on. The staff was very friendly and the location was great but the rooms themselves are not very comfortable.

Frequently Asked Questions About Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG

Does the Holiday Inn Express New Orleans Downtown offer free breakfast?

Yes, the hotel offers a complimentary hot breakfast buffet each morning.

What are the check-in and check-out times at the hotel?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM.