Holiday Inn Express New Orleans - Arts District by IHG

Reviews

• DP

  Debbie Paetz

  4 days ago
  4.0
  Shower floor needs good cleaning. Not sure if rusty stains or what. Showered with a towel on floor. Nice clean room otherwise. Close to Amtak, but is a nice area. Breakfast had lots of choices. Will come back.
• PL

  paul LIM

  4 days ago
  4.0
  Good Location. 5-10 min Walk to Convention. Tram brings you to French Quarter. Free Breakfast is good enough. Breads, Yogurt, Eggs and Sauages In Room condition was quite bad. Air Condiontion Fan needs to be clean
• AA

  April Acuna

  Mar 7, 2026
  3.0
  Front desk staff not too friendly. They'll answer your questions but it's not a very welcoming vibe. I asked for a good place to eat as we had a long drive and were hungry. There was no personal recommendation just a list of restaurants. Parking is $40/night plus tax in an unsecured parking lot! The room itself was a tight fit and the floor of the bathtub looked questionable. I placed down a towel just in case. Not sure how the breakfast is but I'll update accordingly. **Update** Breakfast (what I served myself) was good. The juice was terrible. You can literally see the water coming out intermittently to water it down...and I don't like sweet juice. This was just flat out flavored water. All other staff members I've encountered have been super friendly.
• NB

  Nicole B

  Feb 23, 2026
  1.0
  Terrible experience while we were there for a volleyball tournament this past weekend. The AC not working and rooms being 75-80 degrees. No water for hotel guests as the dispenser was empty and they didn’t bother to refill. After the first night they got the ac fixed and we were told we would get extra points. I made sure when we checked out we would be getting the points for the stay plus the additional points for the issues on the first night. He said yes and we would get an email. Still no email and still no points. Tried to call hotel this morning and nobody is answering.
• MR

  Ms. Rachel

  Feb 20, 2026
  1.0
  Would give zero stars if I could! I tried to book via phone several times and the employees kept hanging up in my face. We were checked into a dirty room and not one apology was offered. There was fruit water in the lobby during my entire stay. Oranges were completely dried up and at the bottom of the bowl. According to other guests that water had been there and not replaced all throughout Mardi gras. I've been staying in hotels my entire life and I have never experienced this level of inconsideration. Top it all off they tried to run my card for $10 this morning. Why? Still waiting for a manager to contact me though not hopeful. Please avoid this location if you want to keep your sanity!

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