Four Seasons Hotel New Orleans

Reviews

• JS

  Jarrod Stafford

  Nov 15, 2025
  5.0
  We just stopped in to check out the bar. It's stunning, cocktails were awesome and service was amazing. Highly recommend. We will have to stay there next visit to NO
• MT

  Matt Tipples

  Nov 12, 2025
  1.0
  I have to say, I usually love Four Seasons properties but this one is nowhere near the level of luxury or service that I have experienced in the past. I booked a 3 night stay and had an issue with my travel so could only stay 2 nights. They would not refund me for the first night which surprised me. Once arriving, I experienced nothing but problems with my room. The door didn’t lock which meant my room was accessible by anyone at anytime. Instead of changing my room, they spent 3.5 hours trying to fix it which kept me from being able to exit as I didn’t want to leave my belongings. Not only is that a risk of theft, it is a safety issue. The next day I had the opposite problem…I couldn’t even get into my room as the key card scanner stopped working. Hours later, I got back into my room. Just a crazy experience overall and it left me disappointed as I received no credit, refund, or upgrade. I would not recommend staying here.
• DL

  Donna Lawson

  Oct 31, 2025
  5.0
  We enjoyed our stay at the four seasons. We were here for 2 nights and wish we could have stayed longer. Top notch hotel. The rooms are stunning. The staff was great as well.
• TB

  Traveler B

  Oct 26, 2025
  5.0
  October 2025, we are so happy we selected the Four Seasons New Orleans! The quality was strong as expected. It is well worth booking a room on the river side to enjoy the constant flow of ships. There are also great river views from the restaurant and pool. We looked at other top end hotel options with pools but ultimately settled on the Four Season based on the pool setting and sun exposure. It did not disappoint there. The service at the pool was excellent most days but understaffed one day. The train noise – yes there is at times train noise. We were there 4 nights on the 16th floor, and I think we heard it once in the morning and once in the middle of the night, but it was not a surprise (because of reviews here) and not a big issue. I think the hotel could actually benefit from owning it more with something train focused for kids and some playful adult item e.g. chocolate trains on the pillow at turn down. The lobby space is a bit smaller as is the case for many city vs resort locations, but we generally found it calm. Some evenings there was high energy at the bar but all appropriate. It was extremely convenient to both the French Quarter and Garden District. Highly recommend. (Also highly recommend the new restaurant, Delacroix) I understand the hotel building set empty for several years before the Four Seasons converted it from office space to hotel. I commend them for being creative with thier retrofitting vs it being left empty or blowing something up to replace it with more construction. . ⭐️Stay here again ⭐️Location ✅Staff helpful . Bathroom ✅Spacious ✅Freestanding shower ✅Good shower pressure ✅Plenty of hot water ✅Good towels ✅Nightlight . Bedroom ✅Spacious – Riverside King ✅Firm Mattress ✅Firm Pillows ✅Good Sheets ✅Convenient electric/USB outlets ✅Daily water ✅Coffee in room ✅Tea in room ✅AC Good . Breakfast ✅Food - good quality ✅Coffee good quality
• DL

  Darrianna Linson

  Oct 21, 2025
  3.0
  Overall very nice hotel with a great location and everything is in walking distance. During our stay we had an issue getting housekeeping to come by. House keeping reached out and said they would service the room and it took 3 different calls to get that done and the items we requested. When the room was serviced we asked for something to not be thrown away because we just bought it from a restaurant when we came back to our room and it was thrown away despite requesting it to not be. The head of housekeeping was really sweet about trying to replace the food by having their kitchen make it but since it didn’t come from them originally it just wasn’t the same

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