Four Seasons Hotel New Orleans

Reviews

• CT

  Clark Terry

  3 days ago
  1.0
  Stayed here this week booked room for Sunday through Wednesday. Wasn’t able to show up until Monday. I called Sunday and informed hotel staff of this to avoid a no call no show cancellation. Showed up Monday was no call no showed anyway. Had to rebook room for new dates. Staff told me he could only book for one night and i needed to call from room phone to guest services. Got to room tried to call room services no one answered. Tried again no one answered. Got on Google called the hotel got on phone with same guy who said he couldn’t do it and then he did it. Second night of my stay they had maintenance in the adjacent room at 11:30 at night fixing things. Hammering on the wall. I called the guest services from the bedside phone no one answered. Googled Sheraton called front desk again. The lady that answered said yea that’s weird. They sent security. Security knocked on the door and discovered it was maintenance because they didn’t know? Why would they schedule maintenance at 11:30? They brought me a printed card saying we are sorry for your inconvenience. Most unorganized place I’ve ever stayed at by far.
• JS

  Jonas Schaffer

  Feb 22, 2026
  5.0
  The location is perfect for day tripping to local restaurants and tourist attractions. I found the staff helpful - we had a bit of a problem getting into one room, but the staff more than made up for it, which I do appreciate. The pool area is great, with good service, and makes for good fun watching boats on the river. The hotel feels classic 5 star FS, yet still has a unique New Orleans vibe, as well.
• MM

  Mason

  Feb 21, 2026
  2.0
  I stayed in a river king room. The pool is only open til 6pm, valet is $75 overnight (more than normal in NOLA and took my other keys off and put them in my cup holder), stain on carpet when I got there, main TV kept glitching, food was meh (very pricey), and it was a bit noisy. View was ok, but disappointing for the price. Also, a security guard got on to me for going to the 3d floor when I was browsing around since it was book, but there was no signs or blockages that indicated it. Wanted to go someone to relax and unwind, but it was very disappointing. I wish I stayed at The Ritz instead which was very cheaper. Feel like I wasted a grand.
• TS

  Tatiana Stolyarova

  Feb 7, 2026
  5.0
  Excellent hotel - we loved everything about our stay. The room was spacious, and they set up a little tent for the kids, plus gave them toys and treats, which we absolutely loved as always. Breakfast was delicious - both the à la carte options and the weekend buffet had a great selection. We’re just sorry we didn’t get a chance to visit the outdoor pool. It has a beautiful view and is heated, but the first day was too cold, and after that we were busy exploring the city and watching the parade, so there wasn’t time for the pool. So we’ll definitely be back again - and next time we’re going to the pool for sure :) The staff was courteous and polite. We felt very comfortable throughout our stay.
• CS

  Cole Stringer

  Jan 23, 2026
  5.0
  The Four Seasons New Orleans is absolutely top-tier. From the moment you walk in, everything feels elevated — the service, the atmosphere, and the attention to detail are on another level. The location is perfect, with incredible views of the Mississippi River and easy access to everything downtown. The rooms are immaculate, modern, and extremely comfortable. Bed, shower, lighting, soundproofing — all flawless. You can tell they’ve thought through every detail to make the stay effortless. What really sets this place apart is the staff. Every interaction was professional, warm, and genuinely helpful without being overbearing. It feels like luxury without being stiff. If you’re looking for the best place to stay in New Orleans — whether for business, a getaway, or a special occasion — this is it. Worth every dollar. I’ll absolutely be back.

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