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Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
NEW ORLEANS HOTEL NEAR BOURBON STREET & THE FRENCH QUARTER
Nestled in the heart of New Orleans near Bourbon Street & Canal Street, our hotel near the French Quarter offers guests wonderful rooms & suites featuring great amenities, including complimentary Wi-Fi, a Fitness Center, & an outdoor pool. After traveling, a meeting-filled day, or exploring the Crescent City, Crowne Plaza® New Orleans French Quarter is the perfect place to relax & unwind.
Enjoy elegant comfort & our distinct Sleep Advantage, so you'll feel well-rested before you venture out to discover all New Orleans has to offer. Visit Jackson Square before sampling New Orleans' famous hot beignets at Cafe du Monde. Then, hop on New Orleans' famous streetcars & head to the charming Garden District for an afternoon of browsing boutiques & antique shops. Make your way to the Arts District of New Orleans to visit the National WWII Museum to wrap up the day. You can't leave New Orleans without tasting delicious Cajun-style dishes, listening to live jazz, or catching a football game at Caesars Superdome.
Planning an event in New Orleans? We offer 32,000 square feet of flexible space perfect for all occasions. Our in-house restaurant, Brennan's Bourbon House Restaurant is an ideal place to share a delectable seafood meal with friends or colleagues.
You are sure to find everything you need for a fantastic stay in the Big Easy at Crowne Plaza® New Orleans French Quarter.
Location
Crowne Plaza New Orleans French Qtr - Astor
739 Canal St. @ Bourbon, New Orleans, LA
70130, United States
Hours
Reviews
3.8
6,487 reviews
5 stars
2,757
4 stars
1,671
3 stars
794
2 stars
460
1 star
805
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were reported as rude and dismissive, particularly at the front desk.
Cleanliness Issues
Multiple reviews highlighted cleanliness problems, including dirty rooms, stained linens, and pest issues such as mice and cockroaches.
Maintenance Problems
Guests frequently reported issues with room maintenance, including broken air conditioning, lack of hot water, and malfunctioning appliances.
Location
The hotel’s location near Bourbon Street was consistently praised, making it convenient for guests wanting to explore the area.
Value for Money
Many customers felt the hotel did not meet expectations for the price, citing hidden fees and poor quality compared to other hotels.
- SPSheila Powell4 days ago5.0The Team was very accommodating; from speaking to Taiwan, very respectful and mild mannered and made sure I spoke to Byron who would make sure they lower the bed for my 90 years young mother (Betty) who was there for her Birthday.🥰 Nira (Front Desk Director), was also very accommodating and ask we call her if we need anything.❤️ The bed was Lowered and Byron came to the room to make sure everything was to our liking and they left Birthday sweets for her.🥰❤️ She was happy to see the bed this trip. The last visit wasn't so pleasant for her sleeping.😓.. but we're good so far.🙏🏾❤️ No roll in shower and the closet/front doors are a bit dated and the view was just walls.🥺... But we sat outside, 2 businesses down; so it was nice.❤️🎂🎁 ~Sheila~
- RJRobert Schaap Jr.4 days ago3.0Amazing location.. we got a great deal for the weekend. Rooms have definitely seen better days but overall it was okay... Shower curtain was torn in multiple places. Tub had cracks/rusty.. windows were filthy. They only had one clerk at check in so that took awhile even as a member of the loyalty program. $55 a night for valet parking is crazy..I ended up parking in a city garage across the street for $25 a night instead. One of the best locations to the French quarter as your right in bourbon and canal street.. We were on the 13th floor (yes a hotel with an actual 13th floor) so street noise wasn't bad from our room overlooking Bourbon. AC was pretty loud so I guess that kind of helped???
- HPhope parson5 days ago5.0I was in new orleans for my birthday. And when we first got there we had just a regular room king size bed and when I looked out the window the only thing I saw was a wall. So I called the front desk and ask kindly could they switch out room so I can have a scenery. The young lady name Jessica upgraded us to a suite.😆 no extra charge. And I had a view to look at canal st and see the night lights. She said that was for my birthday. I thought that was a very nice surprise. Also the ladies at the front desk were very friendly. The night of my birthday I was at the front desk talking to one of the girls til 130am. Very friendly ladies. Very helpful. I would go back to stay at this hotel again.
- AEAileen EricksonJan 3, 20261.0Worst hotel experience I’ve ever had. Blood stains on the sheets and blankets. Room was freezing despite upping the thermostat to 75, only cold air ever blew out. Showers never had hot water. Ice machine didn’t work any time we tried it. Guest services didn’t bring a blow dryer to the room until hours after requested so I didn’t even get to use it when I needed it. And the cherry on top- while we were gone some sort of vile, black sludge backed up into our sink. When I called the front desk to explain what we came back to and to ask for someone to clean it all the woman said was a dismissive “alright” and hung up. No one ever came so we had that biohazard in our room until we left.
- JMJeffrey MielcarzJan 1, 20265.0⭐⭐⭐⭐⭐ Five Stars, Zero Notes — Outstanding Service We had a fantastic stay at the Crowne Plaza New Orleans French Quarter – Astor while in town for the Sugar Bowl. The experience started strong and never let up, thanks in large part to Nira at the front desk. She was absolutely outstanding — warm, welcoming, and effortlessly on top of everything. Check-in was smooth, and if hotels handed out MVP trophies, Nira would be walking away with one. The hotel’s location is perfect — right in the heart of the French Quarter, close to everything. The room was clean, comfortable, and honestly I'll be a hot mess tonight anyway so won't remember it anyway. Bottom line: great location, great hotel, exceptional service. I would 100% recommend this property to anyone visiting New Orleans. And if Nira is the first person you see when you arrive, you’re already winning. We’ll absolutely be back. Go Dawgs!
Frequently Asked Questions About Crowne Plaza New Orleans French Qtr - Astor
Is there free Wi-Fi available at Crowne Plaza New Orleans French Qtr - Astor?
Yes, complimentary Wi-Fi is available at Crowne Plaza New Orleans French Qtr - Astor for guests.
Can I cancel my booking at Crowne Plaza New Orleans French Quarter — Astor for a full refund?
Cancellation policies vary based on the rate booked at the time of reservation. Please review the hotel's cancellation policy before booking to understand your options.
Can I earn loyalty points for my stay at Crowne Plaza New Orleans French Qtr - Astor?
Yes, we Crowne Plaza New Orleans French Qtr - Astor participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza New Orleans French Qtr - Astor have accessible rooms?
Yes, Crowne Plaza New Orleans French Qtr - Astor has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza New Orleans French Qtr - Astor?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza New Orleans French Qtr - Astor front desk for more information.
Is room service available at Crowne Plaza New Orleans French Qtr - Astor?
Yes, room service is available at Crowne Plaza New Orleans French Qtr - Astor serving delicious food and drink to your room.
What are the check-in and check-out times for Crowne Plaza New Orleans French Quarter - Astor?
Check-in begins at 4 PM, and check-out is at 11 AM. For early check-in or late check-out options, please contact the hotel directly.
How much is parking at Crowne Plaza New Orleans French Quarter - Astor?
Valet parking is available for a daily rate of $49 USD at Crowne Plaza New Orleans French Quarter – Astor.
Does Crowne Plaza New Orleans French Qtr - Astor have a restaurant?
Yes, Crowne Plaza New Orleans French Qtr - Astor has an on-site restaurant, Dickie Brennan's Bourbon House.
Does Crowne Plaza New Orleans French Qtr - Astor have a pool?
Yes, Crowne Plaza New Orleans French Qtr - Astor has a seasonal rooftop pool.
Does Crowne Plaza New Orleans French Qtr - Astor have meeting rooms?
Yes, Crowne Plaza New Orleans French Qtr - Astor has 20 flexible event venues, including spaces with balconies.
Does Crowne Plaza New Orleans French Qtr - Astor have a shuttle?
Crowne Plaza New Orleans French Qtr - Astor does not have a shuttle, but we are conveniently located by the New Orleans Streetcar.
Does Crowne Plaza New Orleans French Qtr - Astor host weddings?
Yes, you can plan your special day at Crowne Plaza New Orleans French Qtr - Astor in one of our flexible event spaces with a dedicated planner to assist.
What are the check-in and check-out times at Crowne Plaza New Orleans French Qtr - Astor?
Check-in begins at 4 PM and check-out is at 11 AM. For early check-in or late check-out options, please contact the hotel directly.
Does the hotel offer free Wi-Fi for guests?
Yes, complimentary Wi-Fi is available at Crowne Plaza New Orleans French Qtr - Astor for guests.
Is there a fitness center available at Crowne Plaza New Orleans French Qtr - Astor?
Yes, there is a free fitness center that includes elliptical machines, free weights, and treadmills.
Does Crowne Plaza New Orleans French Qtr - Astor have an on-site restaurant?
Yes, the hotel features Dickie Brennan’s Bourbon House Restaurant, offering delicious seafood and Cajun-style dishes.
What amenities does the hotel provide related to health and safety?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, additional sanitation in food areas, and all employees are trained in cleaning procedures and hand washing.
Are pets allowed at Crowne Plaza New Orleans French Qtr - Astor?
No, dogs are not allowed at the hotel.
Is parking available and what type is offered?
Valet parking is available at a daily rate of $49 USD, and parking is generally available to guests.
What nearby attractions can guests visit when staying at the hotel?
Guests can visit Bourbon Street, Jazz Parlor Saloon, and the National WWII Museum, or explore the French Quarter and enjoy local live jazz and Cajun cuisine.
Are there convenient nearby restaurants for guests exploring the area?
Yes, nearby restaurants include Red Fish Grill, Bourbon House, Acme Oyster House, and Blue Bayou Restaurant & Oyster Bar, perfect for tasting local seafood and Cajun dishes.
What entertainment options are close to Crowne Plaza New Orleans French Qtr - Astor?
Guests can enjoy venues like New Orleans Bourbon Society, Storyville District, and the Hard Rock Cafe, offering live music, bars, and vibrant nightlife.