Best Western Plus French Quarter Courtyard Hotel

Reviews

• JC

  Jacob Celestine

  Nov 29, 2025
  2.0
  The Best Western Plus is an old building right on the edge of the French Quarter, but unfortunately, I had a terrible week-long stay due to unacceptable service failures. My initial room had two major issues: the TV wasn't programmed correctly, and the hot water in the bath was not working. When I raised these concerns, the initial team was dismissive, telling me I was "doing it wrong" and just to "leave the cold water running" - even after seeing it wasn't working. By the third day, I was fed up and had started getting sick from bathing in the cold water. Finally, someone with actual sense came to the rescue. This second employee was super courteous, confirmed the problems, and quickly moved me to a working room. If I could, I'd give this guy a 5/5 for his professional attitude. Apart from that, the stay was terrible, and I fell sick because of the initial staff's attitude. As for the food, it's honestly just meh, and they constantly run out of creamers, and cup sleeves after evening. A clear warning: don't rely on the breakfast spread, and if you encounter room issues, insist on speaking to someone who will actually check the problem.
• AB

  Andreas Baldauf

  Nov 25, 2025
  1.0
  Sehr gute Lage zum Frech Quater, Burbon Steet, Jackson Square und Streetcar. Alle Sehenswürdigkeiten sehr gut zu Fuß erreichbar. Empfehlenswert.
• AH

  Alana Hartman

  Nov 14, 2025
  5.0
  Extremely comfy bed! We spent Sunday evening through Friday morning at this location and thoroughly enjoyed it. Lucius welcomed us and we also got to know Ms. Tracy and other friendly staff who made us feel like family. We had a courtyard-facing room and it was great to see the big magnolia tree when exiting the room each morning. The included breakfast had delicious eggs and a meat option daily, plus hot grits and oatmeal with fixins like a delicious berry compote, waffle maker, and other options. The latte/mocha/cappuccino machine was a treat. The microwave is accessible 24 hrs in the lobby area. The amazing location is very close to a streetcar stop, the Cajun Encounters swamp tour/plantation tour stop, and of course Bourbon and Frenchman streets. We even enjoyed a longer morning walk to the WWII museum and got to know the city a bit that way on our first day there. We were told that the gas station in view of the hotel, Keys, has the best fried chicken in town, but we didn't get to try that (Coops on Decatur St had great fried chicken.) Music history buffs : directly across the street is the location of historic Congo Square, and within about a block is a legendary recording studio location (not currently open to the public). The only possible "cons" were small parking spots and small elevator, not a big deal.
• KK

  KRISTINE K

  Nov 6, 2025
  4.0
  This was our first time in New Orleans, found this hotel last minute. The hotel staff very friendly offing tour set ups and directions on attractions. Loved that they offered covered gated parking for $25 a night, this is not bad considering the outrageous rates other places charge. We asked about street parking, it is not recommended due to street cleaning and parking signs. For the location of this hotel $25 wasn’t bad at all, plus you park your own car no valet. Free breakfast nice variety hot and cold options. The lobby and bar very clean and interesting, bright with the original architecture. My only complaint was our bathroom could have been cleaned better, there was dog hair on the bathroom floor in the corners, and some in the bathtub, our hand soap and body wash containers were empty, ( happy they provided shampoo, conditioner and hand lotion) the water pressure is weak, however I think that’s universal for this area only because the sinks on bourbon street were also weak. The hot water takes a while to kick in if you’re staying in the rooms right above the lobby or front of the hotel. Not a dealbreaker for me. Overall my experience was great, walking distance to Bourbon street, French Market, The Old absinthe house, Napoleon house basically everything. I would recommend this place and return, hopefully our bathroom will be cleaner next time.
• DM

  Dana Mick

  Oct 31, 2025
  4.0
  I really enjoyed our stay here. The hotel cat loves scrambled eggs, so make sure you give him a little in the morning in the courtyard. He's the sweetest. Didn't care much for the elevator so we often took the stairs up to the third level. The staff is absolutely amazing and were always accommodating and pleasant. The food got a little cumbersome, but we were there for a week. Really close to many interesting places. We also rented a car for 1 day from priority one car rental- he delivered and picked up the car. Great idea for lengthy trips, we headed to Whitney plantation and Laura plantation that day.

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