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Location
Holiday Inn Express & Suites New Iberia-Avery Island by IHG
318 West Hwy 90 Frontage Road, New Iberia, LA
70560, United States
Hours
Reviews
4.3
398 reviews
5 stars
238
4 stars
93
3 stars
39
2 stars
10
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and hotel facilities, although some reported issues with specific rooms being unclean or having pests.
Staff Service
The majority of reviews highlighted friendly and helpful staff, with specific mentions of individuals who went above and beyond to assist guests.
Breakfast Quality
While many guests enjoyed the breakfast offerings, there were several complaints about the quality and freshness of the food, indicating inconsistency.
Noise Issues
Several guests reported noise disturbances from other guests and the surrounding area, suggesting that sound insulation could be improved.
Customer Service Concerns
A few reviews noted poor customer service experiences, particularly with certain staff members, indicating a need for better training and consistency.
- CCClaudiaNov 2, 20255.0Pretty good! We spend the night. We booked 10 mins before online and checking was pretty fast. The room looked clean and comfortable. I wish they would have give us the 2nd or 3rd floor. Breakfast pretty good too.
- EWEddie D. WallaceOct 12, 20255.0Easy in and out right of hwy 90
- KKKevinJul 28, 20255.0Great breakfast, better than Hyatt.
- MSMatthew StauterJul 16, 20255.0Nice staff. Food breakfast.
- PSPaul StrotherJul 9, 20254.0Stayed at this location to adventure the area. Not much to do in this area except the Tabasco plant in Avery island and Rip Van Winkle gardens . We cut our trip down to 1 night because of the lack of adventure in this area
Frequently Asked Questions About Holiday Inn Express & Suites New Iberia-Avery Island by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites New Iberia-Avery Island?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express & Suites New Iberia-Avery Island?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel provide accessibility features such as parking and elevators?
Yes, accessible parking and elevators are available to guests.
Are pets allowed at Holiday Inn Express & Suites New Iberia-Avery Island?
No, pets including cats and dogs are not allowed at this hotel.
What fitness facilities are available at the hotel?
Guests can use the free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel have meeting rooms available?
Yes, there are 2 meeting rooms available for business or event use.
What COVID-19 sanitation and safety measures does the hotel follow?
The hotel uses commercial-grade disinfectant, enhanced cleaning in common and guest areas, removes high-touch items, and offers contactless check-in and check-out.
Is free parking available for guests at Holiday Inn Express & Suites New Iberia-Avery Island?
Yes, free parking is available for all guests.
What nearby hotels could guests consider besides Holiday Inn Express & Suites New Iberia-Avery Island?
Nearby hotels include Quality Suites New Iberia, Hampton Inn & Suites-New Iberia, Ramada by Wyndham New Iberia, and Ramada.
Are there dining options near the hotel for guests to explore?
Yes, guests can visit nearby restaurants like Steakhouse at Ramada, Chili's Grill & Bar, Ruby Tuesday, Subway, Wendy's, and It's Just Wings for a variety of dining experiences.