Holiday Inn Express & Suites Natchitoches by IHG

3.9
338 reviews
Welcome Entrance

About

HotelWedding VenueBusiness Meeting Locations
Welcome to this Convenient Natchitoches, Louisiana Hotel Cajun flare, courteous service and quality are three attributes you will find at our Natchitoches hotel. Centrally located between Alexandra and Shreveport, and approximately one hour from the Alexandria International and Shreveport Regional Airports, our hotel is perfect for travelers to all three cities. If you're looking for lodging in Natchitoches, LA, you will enjoy staying in our hotel while you experience the city's southern charm and unique offerings. Spend the day touring Magnolia, Oakland or Melrose plantations and learning about the city's history, or check out the Bayou Pierre Alligator Park with hundreds of gators, as well as Cajun music, food and fun. If you're a sports enthusiast, you are sure to love a visit to the Louisiana Sports Hall of Fame, located five minutes away from our hotel in Natchitoches. If business brings you to town, you won't be disappointed by the amenities provided by our Natchitoches hotel. We offer free high-speed Internet access, two meeting rooms and a 24-hour Business Center with print, copy and fax services. Additionally, our hotel is near Northwestern State University, Weyerhaeuser, Alliance Compressor and the downtown district. After a day of work or play, consider relaxing in the outdoor pool or Fitness Center. You can eat well every morning at the free hot breakfast bar. Check out our great Natchitoches hotel deals and book your stay.

Location

Holiday Inn Express & Suites Natchitoches by IHG
5137 University Parkway, Natchitoches, LA
71457, United States

Hours

Reviews

3.9
338 reviews
5 stars
163
4 stars
81
3 stars
37
2 stars
25
1 star
32

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, several reported issues with mold, dirty sheets, and unclean bathrooms.

Staff Performance

The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others reported rude behavior and unprofessionalism.

Breakfast Quality

Breakfast offerings were generally seen as lacking in quality and variety, with some guests expressing disappointment in the freshness and availability of food items.

Room Comfort

Guests found the beds comfortable, but many noted issues with maintenance, such as noisy air conditioning, poor water pressure, and outdated facilities.

Value for Money

Several customers felt the hotel was overpriced given the condition of the rooms and the service received, with fluctuating rates causing dissatisfaction.
  • TW
    Tessa West
    Nov 15, 2025
    5.0
    I had to find a hotel for an event at Northwestern State University. This hotel was very nice, great service, and lots of options at breakfast.
  • AM
    Amanda Lutz Miller
    Oct 18, 2025
    5.0
    Room was clean. The bed and pillows were comfortable. This was the coldest hotel room I've slept in a while. We set the thermostat on 68 degrees and it got there. This seems unusual these days. Breakfast was awesome, featuring great coffee, eggs, ham, biscuits, pancakes, kid's cereal, cinnamon rolls, chocolate milk, and muffins. Hotel is also close to the university and Dark Woods adventure park. We playing mini golf at Dark Woods and really enjoyed it.
  • BL
    Bryin Landry
    Oct 4, 2025
    4.0
    Nice hotel, nice clean did provide soap and shampoo. The only problem I hand is they need to get the key card problem fixed. A lot of people have problems when I was there with the key card.
  • BB
    billy
    Oct 4, 2025
    5.0
    The rooms were very clean, housekeepers and front desk lady that works 3-11 was great! the man on 7-3 shift was not very professional and his tone was rude, if you don’t like your job then don’t work it!
  • ME
    Mike Elliott
    Sep 20, 2025
    1.0
    Don’t let that 3.9 Stars fool you. No sheets on sofa bed, had to get from lobby. But they didn’t have anymore pillows. Toilet kept running. Got breakfast in the morning, my kiddo wanted the cinnamon rolls, I told her, maybe that just haven’t filled them up. The lady working the breakfast area says in a mean tone, “yeah, THEY ARE OUT” without even bothering to turn around to actually tell us. Who does that?! I took the high road and just said, “ok thanks”, since my daughter was with me. Solo me would have had some other words to say. The hotel business is Hospitality!!! Go work somewhere else if you hate it there, and have some self respect enough to do your job when a child only wants a cinnamon roll. I’ve been in plenty of hotels and tipped the staff working the breakfast bar. This lady took it the other way. The ‘Hospitality Promise’ was not kept.

Frequently Asked Questions About Holiday Inn Express & Suites Natchitoches by IHG

What is the check-in and check-out time at Holiday Inn Express & Suites Natchitoches by IHG?

Check-in time is from 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, free hot breakfast buffet is available for all guests.