Holiday Inn Express & Suites Natchitoches by IHG

3.9
342 reviews
Welcome Entrance

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to this Convenient Natchitoches, Louisiana Hotel Cajun flare, courteous service and quality are three attributes you will find at our Natchitoches hotel. Centrally located between Alexandra and Shreveport, and approximately one hour from the Alexandria International and Shreveport Regional Airports, our hotel is perfect for travelers to all three cities. If you're looking for lodging in Natchitoches, LA, you will enjoy staying in our hotel while you experience the city's southern charm and unique offerings. Spend the day touring Magnolia, Oakland or Melrose plantations and learning about the city's history, or check out the Bayou Pierre Alligator Park with hundreds of gators, as well as Cajun music, food and fun. If you're a sports enthusiast, you are sure to love a visit to the Louisiana Sports Hall of Fame, located five minutes away from our hotel in Natchitoches. If business brings you to town, you won't be disappointed by the amenities provided by our Natchitoches hotel. We offer free high-speed Internet access, two meeting rooms and a 24-hour Business Center with print, copy and fax services. Additionally, our hotel is near Northwestern State University, Weyerhaeuser, Alliance Compressor and the downtown district. After a day of work or play, consider relaxing in the outdoor pool or Fitness Center. You can eat well every morning at the free hot breakfast bar. Check out our great Natchitoches hotel deals and book your stay.

Location

Holiday Inn Express & Suites Natchitoches by IHG
5137 University Parkway, Natchitoches, LA
71457, United States

Hours

Reviews

3.9
342 reviews
5 stars
165
4 stars
81
3 stars
38
2 stars
25
1 star
33

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty rooms, mold, and unkempt bathrooms.

Staff Performance

While many guests praised the friendly and helpful staff, there were also complaints about rude service and unprofessional behavior from some employees.

Breakfast Quality

The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.

Room Conditions

Guests reported issues with room conditions, including uncomfortable temperatures, noisy air conditioning, and general wear and tear.

Customer Service

There were notable complaints about poor customer service, including issues with reservations, rude staff interactions, and unresolved maintenance problems.
  • TR
    Taylor Robinson
    3 days ago
    1.0
    This is the WORST experience I've ever had with a hotel booking. I booked a hotel almost 2 months in advance for 40 students (13 rooms) to attend an annual convention. I was told 2 weeks prior to our trip that these rooms were NO LONGER AVAILABLE. From there, I couldn't get the manager to answer my phone calls OR emails and when she did answer, I was told she would call me back with the hour and she NEVER did so. I am disgusted by the lack of competency and the way this entire situation was handled. They will never receive business from me again and I hope everyone sees how terribly this place is run.
  • BD
    Bobby Dick
    Nov 30, 2025
    5.0
    Downtown with free on site parking.
  • TW
    Tessa West
    Nov 15, 2025
    5.0
    I had to find a hotel for an event at Northwestern State University. This hotel was very nice, great service, and lots of options at breakfast.
  • AM
    Amanda Lutz Miller
    Oct 18, 2025
    5.0
    Room was clean. The bed and pillows were comfortable. This was the coldest hotel room I've slept in a while. We set the thermostat on 68 degrees and it got there. This seems unusual these days. Breakfast was awesome, featuring great coffee, eggs, ham, biscuits, pancakes, kid's cereal, cinnamon rolls, chocolate milk, and muffins. Hotel is also close to the university and Dark Woods adventure park. We playing mini golf at Dark Woods and really enjoyed it.
  • BB
    billy
    Oct 4, 2025
    5.0
    The rooms were very clean, housekeepers and front desk lady that works 3-11 was great! the man on 7-3 shift was not very professional and his tone was rude, if you don’t like your job then don’t work it!

Frequently Asked Questions About Holiday Inn Express & Suites Natchitoches by IHG

What is the check-in and check-out time at Holiday Inn Express & Suites Natchitoches by IHG?

Check-in time is from 3:00 PM and check-out time is at 11:00 AM.

Does the hotel offer free breakfast?

Yes, free hot breakfast buffet is available for all guests.