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**Discover Comfort at Holiday Inn Metairie, LA**
Welcome to the Holiday Inn Metairie, your ideal choice for a comfortable and convenient stay! Located between downtown New Orleans' business district, the Historic French Quarter, and Louis Armstrong New Orleans International Airport (MSY), we offer the perfect base for your visit.
Enjoy high-speed wireless internet and our complimentary business center, designed to enhance your productivity. Each room comes with a convenient workstation. After a busy day, unwind in our fitness center or take a refreshing dip in the outdoor pool.
Savor delicious meals at our onsite restaurant, the Round House Bar & Grill, featuring a range of American dishes and local New Orleans favorites.
Whether you're planning a meeting or a special event, the Holiday Inn Metairie offers 12,000 square feet of versatile meeting space, including five distinct meeting rooms and a spacious private pre-function area. Our professional and attentive staff is here to help you customize every detail of your gathering, ensuring it exceeds your expectations and delivers an unforgettable experience. Choose us for your next event and discover the perfect blend of service, location, and comfort!
Location
Holiday Inn Metairie New Orleans by IHG
2261 N. Causeway Blvd., Metairie, LA
70001, United States
Hours
Reviews
3.8
1,182 reviews
5 stars
471
4 stars
329
3 stars
182
2 stars
78
1 star
122
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about dirty carpets, moldy smells, and unclean rooms, with some guests reporting health issues related to these conditions.
Staff Performance
While some guests praised individual staff members for their helpfulness and friendliness, others reported rude or unprofessional behavior from management and front desk staff.
Dining Experience
Guests expressed disappointment with the quality and temperature of food served at the hotel restaurant, with many stating it was not worth the price.
Check-in Delays
Several reviews mentioned long wait times for check-in and issues with room readiness, leading to frustration among guests.
Overall Value
Many customers felt the hotel did not provide good value for the price, citing outdated facilities and poor maintenance.
- TATeresa Ahmie5 days ago5.0The staff is absolutely amazing. Always kind and helpful . The rooms are very clean I’m extremely happy with my stay
- AMAlvina McBride6 days ago5.0From check-in with the front desk to eating in the restaurant, the service makes you feel like you're at home. The rooms are clean and the beds are soooo comfortable.
- DODarian OwensNov 18, 20251.0I do not recommend staying here if you are a smoker. If I could give negative stars I would. Even though I smoked ONLY outside and followed all hotel policies, I was still charged a $250 smoking fee simply because the smell from my clothes lingered in the hallway or elevator. I never smoked in the room at any point. Despite explaining this, the hotel still charged me and eventually locked me out of the property. This experience felt unfair, and it came across as a way for the hotel to take advantage of guests. I would not stay here again, and I recommend that other smokers avoid this place to prevent the same issue. Only evidence provided was a picture of a wrapper for a cigar. No ashes was or smell was found in the room.
- MRMiss RNov 2, 20254.0The hotel was pretty decent. It was clean, our room was a nice size and the staff were nice. It was in close proximity to things we wanted to do so that was convenient. We didn’t get a chance to explore the bar or eat anything there but I would return.
- DZDenise ZielinskiOct 26, 20251.0Stayed overnight because of a flight delay. Choose this airport since it had a restaurant and bar. Don't bother! The bartender was very gracious and explained he was training a new waitress (yes, one waitress). We ordered burgers and fries to make it easy. Neither of our burger orders were correct but the fries were great. We just plucked off what we didn't want since it took so long to get the food to begin with. The hamburger itself was great also. I never received the mustard I requested. As for the hotel room. I requested twice for someone to come fix the television. Finally after we decided to go to sleep the front desk called to apologize and offered to switch our room. Way too late for that option.
Frequently Asked Questions About Holiday Inn Metairie New Orleans by IHG
What are the check-in and check-out times at Holiday Inn Metairie New Orleans by IHG?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Does the Holiday Inn Metairie offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Metairie New Orleans?
No, pets including cats and dogs are not allowed at the hotel.
Is the Holiday Inn Metairie accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and has accessible parking and elevators.
Does the hotel have facilities for fitness and recreation?
Yes, there is a free fitness center with elliptical machines, free weights, and treadmills, as well as outdoor pools.
What dining options are available at Holiday Inn Metairie?
The hotel has one onsite restaurant, the Round House Bar & Grill, offering American dishes and local New Orleans favorites. There is also a bar on site.
Does Holiday Inn Metairie provide business and meeting facilities?
Yes, the hotel offers a complimentary business center and 12,000 square feet of versatile meeting space with five meeting rooms and private pre-function area.
Are there any nearby car rental services for guests at Holiday Inn Metairie?
Yes, Hertz Car Rental on North Causeway Boulevard is located nearby, providing convenient car rental options for guests.
What nearby dining options can guests explore around Holiday Inn Metairie?
Guests can visit Round House Bar and Grill nearby for American cuisine and local favorites, or try Chef Ron's Gumbo Stop for Cajun and Creole dishes.
Are there medical facilities near Holiday Inn Metairie for urgent health needs?
Yes, several medical centers and specialists such as Pure Dermatology by Dr. Kate Zibilich Holcomb and Ketamine Infusion Center are located nearby for guest convenience.