Holiday Inn Metairie New Orleans by IHG

3.8
1188 reviews
Welcome to the Holiday Inn Metairie New Orleans.

About

HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Located conveniently between downtown New Orleans, the French Quarter, and Louis Armstrong International Airport, the Holiday Inn Metairie New Orleans is an ideal choice for a comfortable and convenient stay. As a top Metairie hotel, we provide easy access to the city's key attractions, making us a sought-after Metairie hotel in New Orleans. Stay productive with complimentary high-speed internet and a Business Center. You can unwind in our Fitness Center or outdoor pool, or enjoy a meal at the Round House Bar & Grill, which serves American and New Orleans classics. Our hotel in Metairie, Louisiana, has 12,000 square feet of flexible meeting space, including five separate rooms. Our professional team is ready to assist you in customizing every detail.

Location

Holiday Inn Metairie New Orleans by IHG
2261 N. Causeway Blvd., Metairie, LA
70001, United States

Hours

Reviews

3.8
1,188 reviews
5 stars
470
4 stars
330
3 stars
182
2 stars
79
1 star
127

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple reviews highlighted concerns about cleanliness, including dirty carpets, moldy smells, and unclean rooms.

Staff Performance

While some guests praised the staff for their friendliness and helpfulness, others reported rude or unhelpful service.

Breakfast Quality

Many customers expressed disappointment with the breakfast options, citing cold food and poor quality.

Room Conditions

Guests frequently mentioned that rooms were outdated, small, or had issues with air conditioning and maintenance.

Parking and Safety

Concerns were raised about the safety of the parking area, with some guests feeling uncomfortable.
  • AA
    Amanda
    2 days ago
    1.0
    My reservation was changed without my approval when I called to inquire if room was available a day early. We weren't even sure we would be there yet. Then the restaurant closes at 8 not 10 as advertised, I also had a group of 6 people and had to go get towels myself because only 3 were left for us and there wasn't enough bedding either. When I called desk for towels I caught major attitude. Not a pleasant stay for us.
  • AL
    Alan Lange
    Jan 1, 2026
    2.0
    Shows it’s age - small hallways and rooms, chipped enamel in elevators, wear & tear in hallways. Toilet was positioned badly. Breakfast was cold even the coffee. Only pro was the room was clean.
  • MR
    Murugesh Radhakrishnan
    Dec 27, 2025
    1.0
    Parking is not safe,
  • SL
    Shane LaPoint
    Dec 13, 2025
    1.0
    The room was very small, the AC never cooled the room woke up the second night sweating with the AC set on 60 degrees, the only employees that were courteous was the guys in the food area. When we checked in we were given 2 vouchers for breakfast with 4 people staying in the same room was told the other 2 people would have to buy their breakfasts, even though I paid extra for the room and breakfast. The breakfast food was cold eggs, bacon, sausage and a rock hard cinnamon roll. Do not recommend this hotel when staying in Metairie.
  • CW
    Cindell Wilson
    Dec 1, 2025
    1.0
    We will never stay at a Holiday Inn again!! Our tv was broke when we arrived and they charged me over $300 for it and the manager is rude as hell!!

Frequently Asked Questions About Holiday Inn Metairie New Orleans by IHG

How far is Holiday Inn Metairie New Orleans from the French Quarter?

The Holiday Inn Metairie New Orleans is approximately 15 minutes (8.1 miles) from the French Quarter.

How far is Holiday Inn Metairie New Orleans from the convention center?

The Holiday Inn Metairie New Orleans is approximately 14 minutes (7.8 miles) from the Pontchartrain Convention & Civic Center.