Business Details
About
Hotel
At the Best Western Plus DeSoto Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus DeSoto Inn & Suites will stand out among other hotels in Mansfield,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus DeSoto Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus DeSoto Inn & Suites
611 Jenkins St, Mansfield, LA
71052, United States
Hours
Reviews
3.8
237 reviews
5 stars
113
4 stars
52
3 stars
24
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted significant cleanliness problems, including dirty bathrooms, mold, and unkempt rooms.
Staff Performance
Customer feedback varied regarding staff performance, with some praising friendliness while others reported rudeness and unhelpfulness.
Room Conditions
Many guests noted that rooms were in poor condition, with issues such as broken amenities, unpleasant odors, and pest problems.
Breakfast Quality
Several reviews mentioned dissatisfaction with the breakfast offerings, describing them as limited or of poor quality.
Management Concerns
Multiple customers expressed frustration with management's responsiveness and handling of complaints, particularly regarding overbooking and cleanliness issues.
- RNRachael NeumanNov 2, 20251.0We have stayed at this location several times. However, this time I was completely disgusted. Our bathroom was never cleaned. There was hair on the toilet, in the sink and all over the shower. There was dried soap residue on the bathroom counter. There was what appeared to be black mold growing in the shower grout. There were sunflower seeds on the carpet along with mud. I eventually ended up trying to run the shower to clean it better and to shower after having gotten drenched in the rain. The shower never warmed up and I had to take an ice shower. And the TV kept going in and out all night. It was very unpleasant.
- THTracy Harris-HunterOct 20, 20251.0I just checked out this hotel. They need to put the money back into the rooms. I stayed in room 220, the bathroom floor and door has been messed up for years. They need to spend the money on the rooms. The lobby is the only thing that looks decent. The smell is horrible on the 2nd floor. Not a good experience. This hotel use to be the best. All of the money that they charge, you would think the rooms would be better. Do better best western.
- ARAllen RolenOct 8, 20251.0Absolutely terrible I would tell any one to not stay here I FOUND BED BUGS IN MY ROOM they refused to give a different room and this is unacceptable so if you are thinking about staying here don't I would give negative stars if it was possible. I also attached a photo of the bug after it was killed
- HAHammer`s AdventuresJul 5, 20253.0The hotel is OK. It’s what you would expect for a best western. The staff was a little lackluster. The area is probably the primary concern. It was a little sketch. The parking lot has signs all over it about removing your valuables from your car, which in and of itself isn’t out of the ordinary, but the area did kinda have a vibe about it.
- JBJoseph BaylorJun 23, 20254.0I did not appreciate my personal information being wrote down on a piece of paper.And the mold that was in my tub
Frequently Asked Questions About Best Western Plus DeSoto Inn & Suites
What amenities does Best Western Plus DeSoto Inn & Suites offer to guests?
The hotel offers free Wi-Fi, spacious work desks in all rooms, in-room mini fridges, and an in-house fitness room for guests to maintain their workout routines.
Where is Best Western Plus DeSoto Inn & Suites located?
It is located at 611 Jenkins St, Mansfield, LA 71052, United States.
What are the operating hours of Best Western Plus DeSoto Inn & Suites?
The hotel is open 24 hours a day, every day of the week.
Is there free internet access available at the hotel?
Yes, free internet access is provided in all guest rooms at the hotel.
Does Best Western Plus DeSoto Inn & Suites provide any special offers?
Yes, guests who stay for 2 nights can receive a $50 Best Western Gift Card.
What is the contact phone number for Best Western Plus DeSoto Inn & Suites?
You can reach the hotel at +1 318-871-2022.
Are there any insurance agencies near Best Western Plus DeSoto Inn & Suites?
Yes, nearby insurance agencies include State Farm Insurance, Julie Henderson - State Farm Insurance Agent, and Greenleaf Insurance Agency, which might be useful for your insurance needs during your stay.
What dining options are available near Best Western Plus DeSoto Inn & Suites?
Nearby restaurants include El Giro (Mexican cuisine), Louisiana Catfish (seafood and chicken), Armadillo Mexican Grill (Tex-Mex and burgers), and Dairy Queen (ice cream shop) for a variety of dining experiences.
Are there any nearby automotive services near the hotel?
Automotive services near the hotel include O'Reilly Auto Parts for parts and accessories, Grease Monkey for oil changes and repairs, and a Chevron gas station for fuel and convenience store needs.
What nearby places can guests visit for shopping and groceries?
Guests can visit Louisiana Plantation Pecans for specialty grocery shopping, Calhoun Pecan Shelling Co for grocery and wholesale items, Smokin' Pecan for specialty groceries, and Dollar General for discount shopping and arts & crafts.