Business Details
About
Hotel
At the Best Western Plus Prien Lake Hotel & Suites - Lake Charles you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Prien Lake Hotel & Suites - Lake Charles will stand out among other hotels in Lake Charles,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Prien Lake Hotel & Suites - Lake Charles will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Best Western Plus Prien Lake Hotel & Suites - Lake Charles
1245 E Prien Lake Rd, Lake Charles, LA
70601, United States
Hours
Reviews
4.1
685 reviews
5 stars
381
4 stars
156
3 stars
47
2 stars
29
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some guests praised the friendly staff, others reported rude interactions and unresolved issues.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty rooms and bathrooms, while some guests noted clean and well-maintained areas.
Breakfast Quality
Breakfast received negative feedback for poor quality and lack of variety, with several guests expressing disappointment.
Room Conditions
Guests reported various issues with room conditions, including broken amenities, uncomfortable beds, and maintenance problems.
Value for Money
Some guests felt the hotel provided good value for money, while others believed the pricing did not match the quality of their stay.
- DJDick JohnsonNov 16, 20252.0Disappointed!!!!! We brought the grand kids to swim and it was ICE COLD! No wonder no one was swimming. We could have just swam in our pool at home! Why have an indoor pool? We pray for the lady at the front desk as she seemed unhappy with life
- THTim HuntOct 20, 20254.0No water in rooms for coffee they give you a coffee maker with no water .... other than that it was a good stay
- DJDianna Marie JenkinsOct 18, 20251.0Best Western on Prien Lake Road charged my husband credit card extra $250 for old tv saying my son broke it . My son said he would never break a tv, his room had no air the tv was already broken .
- ACAbbey ChepSep 26, 20255.0Loved this hotel!The breakfast is great and customer service is excellent!!!
- ACAlmighty ChippSep 19, 20251.0Charged my card without my permission. Management kept putting me on hold when I tried to call & get my money back.
Frequently Asked Questions About Best Western Plus Prien Lake Hotel & Suites - Lake Charles
What amenities does Best Western Plus Prien Lake Hotel & Suites - Lake Charles offer?
The hotel offers free WiFi, in-room mini fridges, a fitness room, and spacious work desks in all guest rooms.
What are the check-in hours for Best Western Plus Prien Lake Hotel & Suites - Lake Charles?
The hotel is open 24 hours every day, so you can check in at any time.
Where is Best Western Plus Prien Lake Hotel & Suites located?
It is located at 1245 E Prien Lake Rd, Lake Charles, LA 70601, USA.
Does the hotel offer any special promotions?
Yes, guests who stay 2 nights can receive a $50 Best Western Gift Card.
How can I contact Best Western Plus Prien Lake Hotel & Suites by phone?
You can reach them at +1 337-477-5900.
Is there free WiFi available at the hotel?
Yes, free WiFi is available to all guests.
Are there any places to get food or snacks near the hotel?
Yes, nearby options include Big Daddy's Shaved Ice for fast food and bakery items, Subway for sandwiches, and El Gallo Latin Merket which is a grocery store and restaurant.
Where can I rent a car near the hotel?
Auto Rental ETC is located nearby and offers car and truck rentals for your convenience.
Are there automotive services near the hotel in case I need vehicle repairs?
Yes, nearby automotive services include Don's Automotive Group, Express Tires & Alignment, Braud Glass & Mirror Inc., AutoZone, and O'Reilly Auto Parts.
Can I find any health or wellness services near the hotel?
Yes, Ted Bercier DDS provides dental services including cosmetic dentistry and teeth whitening, and Farr Veterinary Hospital is available for pet care.