Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Our newly renovated hotel is situated in the heart of Cajun Country. Lafayette boasts a rich history, diverse cultures and unique food. Whether you're visiting our vibrant city for business or pleasure, the newly renovated Holiday Inn Express® Hotel & Suites Lafayette can help you make the most of your trip to southern Louisiana. We are just minutes from the area's top companies, including Chevron, BP, Wood Group and Petroleum Coordinators, making us an ideal choice for business trips. Looking for event space in Lafayette, Louisiana? Our hotel's staff can plan a flawless meeting in either our boardroom or conference room. As a guest, you'll also enjoy great amenities like a 24-hour business center and free Wi-Fi access. From college football to music and food festivals, you'll find plenty to do in Lafayette, Louisiana, and our hotel's in the center of it all! Experience the city's unique culture at Vermilionville and the Acadian Village or visit the nearby Cajundome, which plays host to an array of events. And if you're looking to do some shopping during your trip to Lafayette, LA, our hotel is just a mile from the Mall of Acadiana. We have all the services and amenities you need for a carefree trip. You can start your day with a hot breakfast from the free Express Start breakfast bar. We also have an outdoor pool and fitness center. Our dedicated staff looks forward to serving you during your stay at our Lafayette, LA hotel.
Location
Holiday Inn Express & Suites Lafayette by IHG
3903 Ambassador Caffery Pkwy, Lafayette, LA
70503, United States
Hours
Reviews
3.9
558 reviews
5 stars
289
4 stars
120
3 stars
43
2 stars
36
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted concerns about cleanliness, including dirty bathrooms, foul odors, and reports of pests such as roaches.
Staff Attitude
Customer service experiences varied widely, with some guests praising friendly staff while others reported rude or unhelpful interactions.
Room Conditions
Guests noted that many rooms felt dated, with issues like noisy air conditioning, uncomfortable beds, and maintenance problems.
Breakfast Quality
The breakfast received mixed reviews, with some guests enjoying it while others found it lacking in quality and variety.
Location and Value
The hotel’s location was frequently mentioned as a positive aspect, with guests appreciating its proximity to restaurants and shops.
- KJKailyn JonesDec 17, 20251.0My husband needs to go to the hospital but could not drive and we have a 1 year old and 2 month old. I booked 2 nights to be as close to the hospital as possible and to allow my husband to rest. We only ended up staying one night due to the bathtub being disgusting. They refused to refund me for the second night despite the conditions of the bathroom. Management showed no concern whatsoever
- MEMichael EstesDec 8, 20254.0If you are looking for a 5 star hotel, this is not the place. Yes, there are imperfections in areas of this hotel such as scuffs on the walls, paint chips in areas, and stains in some areas. However, the hotel location is off the main 4 lane road so no issues with traffic noise. The check in process online was seamless, and we were greeted in a positive fashion by the front desk clerk. The room with two queen beds were made nicely with the sheets neatly tucked in all corners and the room temperature was spot on. The bath room was clean and plenty of towels for our group. The shower had great water pressure and the water temperature was nice and hot! The room A/C worked great and kept the room at a nice 68 degrees all night. The complementary breakfast was ready @ 630A with the usual fixin's. The breakfast was hot and plenty of selections to fix that early morning craven. Coffee was spot on and the dining room clean. Our single complaint with this hotel is the bed was too hard for our liking. When you sleep on a sterns and foster mattress at home, the hotel beds do not compare. Keep in mind, these hotel beds get plenty of abuse over time.
- JJJODec 5, 20254.0The room was clean and tidy with no foul odor. However, the air conditioner was very noisy, so I had to turn it off to sleep. I would rate the room 6/10 and the breakfast 8/10
- DJDavid JohnsonNov 14, 20251.0I was happy until they mistakingly charge my debit card for a week stay by mistake then told mw itll take 3 to 5 days to get it back,mistakes like this should be refunded in cash when they make a mistake
- TSTravis SteeleNov 7, 20255.0Clean comfortable well maintained, updated rooms. Comfortable beds and great pillows. A good value for the money.
Frequently Asked Questions About Holiday Inn Express & Suites Lafayette by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Lafayette by IHG?
Check-in time is 3:00 PM and check-out time is 12:00 PM.
Does the hotel offer free breakfast to guests?
Yes, a complimentary buffet breakfast is available for all guests.
Is parking available at Holiday Inn Express & Suites Lafayette, and is there a fee?
Free parking is available for guests at the hotel.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center with equipment including ellipticals, treadmills, and free weights.
Does the hotel provide business services or meeting rooms?
Yes, the hotel features a 24-hour business center and has two meeting rooms available for events or business needs.
Is the property pet-friendly?
No, pets, including cats and dogs, are not allowed at this hotel.
What COVID-19 or sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning protocols in guest rooms and common areas, provides sanitizer, and practices safe food handling procedures.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking and is mobility accessible with an elevator available.
What are some nearby points of interest where guests can visit before or after their stay?
Guests can explore Vermilionville and the Acadian Village to experience local culture, or visit the Cajundome for events. The Mall of Acadiana is also just a mile away for shopping.
How can guests use local transit or transportation options around the hotel?
Guests can utilize services like Guice Offshore LLC, a nearby transportation company, and take advantage of the hotel's local shuttle service to get around Lafayette easily.